Courtyard by Marriott West Palm Beach

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User Reviews for Courtyard by Marriott West Palm Beach, West Palm Beach

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Mar 30, 2009 by Kathy from Eatontown,NJ
Overall Rating: 9

• Central location to where I needed to go.
• No on-site restaurant, had to go out for fast-food.

“Close to the airport, Palm Beach Island, and Palm Beach Gardens. An on-site restaurant/room service would have been great. I'd been up and working since 4:00 am and just wanted to relax when I got to the hotel at 6:00 pm, but then realized there was no restaurant/room service. So I couldn't settle in and relax, I had to get in my car and find something quick and convenient and brought it back to the hotel. I would have preferred to order in from room service, especially since I was so tired.”

Mar 26, 2009 by Terry from Overland Park,KS
Overall Rating: 10

• Location to Downtown West Palm Beach is excellent.

“Clean, good service, quiet location, but close to main traffic arteries. Food and services are close, including fast food to upscale dining. Superior to other chain properties in the area.”

Mar 18, 2009 by April from St. Louis,MO
Overall Rating: 9

• Swimming pool area very clean, room very nice.
• Shuttle service to airport doesn't run 12-4 (when I needed it).

“Very nice, clean, and comfortable. Staff was friendly and accessible. I only wish the airport shuttle ran all day, and even better if they had more than one bus, because I was waiting for a very long time.”

Jan 25, 2009 by Sandra from Detroit,MI
Overall Rating: 10

• It was clean and quiet.
• There was minimal amenities nearby if you were not driving.

“The room was comfortable and quiet. The staff was exceptionally friendly and helpful. I did not eat at the restaurant, but there was a nice menu.”

Jan 19, 2009 by Larry from Austin,TX
Overall Rating: 10

• Comfortable. Quiet. Interior hallways.
• A little too close to the freeway.

“Very nice place to stay for a couple of days if you need to be near the airport.”

Jan 5, 2009 by Excer from Glen Oaks,NY
Overall Rating: 10

• Excellent location, friendly staff, good room service and above cleanliness.

“Staff was speedy at check in given the fact that i had driven 1250 miles fr NY. My room was impecable. Gym and pool were great. Staff was always pleasantly attentive when giving me directions definitely would stay again when visiting West Palm Beach.”

Dec 30, 2008 by John from Kent,CT
Overall Rating: 9

• Well appointed and cheerful decor.

“Excellent location near the West Palm Beach International Airport. Convenient to I-95. Good breakfast buffet at a reasonable cost. Rooms were clean, colorful and spacious. I would highly recommend.”

Nov 30, 2008 by Linda from Darien,IL
Overall Rating: 8

• Hotel was clean and comfortable.
• Room was noisy because it was next to elevators and you could hear them going up and down.

“Hotel was nice and clean. Our room was directly next to the elevator and rather noisy. We asked about switching rooms for our second night stay and were told that the room we had was the one they had blocked for us. I'm not sure what that meant but we had to put up with the noise on our second night too.”

Nov 20, 2008 by Kimberly from Las Vegas,NV
Overall Rating: 10

• Friendly
  and
  helpful staff.
• Towels could be more plush.

“The Courtyard was perfect for our stay before an early flight out. The room was clean and comfortable. The staff was great, very friendly and helpful both late and night and early in the morning. Definitely would recommend this hotel!”

Oct 23, 2008 by Erica

• The room was very nice. The beds were very comfortable.
• I was disappointed that we had to pay for breakfast.

“This was a nice hotel. It was in a confusing area but the directions were very good.”

Oct 20, 2008 by Devon
Overall Rating: 10

• Front desk was informative, housekeeping was very accommodating and the rooms were comfortable.
• N/A.

“The location was easily accessible in a quiet area. The rooms were nicely updated and a good size for my family. Our stay was relaxing and enjoyable. Thanks to the staff.”

Jul 8, 2008 by Jeff from Spring Hill, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Large room.
• The location, it was tough to find.

“It was fine for the purpose we needed it.”

Jun 9, 2008 by N. B. from New York, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• Relatively new and clean and near the airport.
• Elevator still under construction. Wouldn't give room with 2 Queens although available.

“A pretty nice hotel for a 2 1/2 star rating, but construction and staff unwillingness to switch us to an available room at the same exact price with 2 queen beds instead of a single king showed an inflexibility that interferes with the goal of satisfying clients or customers.”

Jun 8, 2008 by Cara from Kansas City, MO
Overall Rating: 2
Cleanliness:[9] • Staff:[10] • Location:[8]

• Free quality coffee available all the time.
• Had a little trouble locating the front entrance upon arrival.

“This hotel was great! Not too far from the action of west palm's shopping area. It was clean with a nice presentation and very helpful staff.”

May 27, 2008 by Chris from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Up to date and very comfortable, Plenty of space.
• Under renovation.

“Spacious room with a nice patio with table and chairs overlooking the pool. Very comfortable beds with extra pillows.”

May 6, 2008 by Andrew from Alexandria, VA
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[10]

• The rooms were gorgeous with flat screen televisions, superb decorating and even chocolates on the pillows.
• There was only one waiter for breakfast and the exercise machinery was sorely in need of maintenance.

“From omelets stations to elliptical machines Marriot is superb. The overall experience was just as I expected it, but for those who enjoy the opportunity to exercise at a hotel this was sub par at best. The fitness room is one area of the hotel that is a window into the care that is taken for routine upkeep and service. I stayed in Courtyards at least a half a dozen times throughout the course of our month long journey and this one needs slight improvement. Good luck.”

May 6, 2008 by Ian from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice location and staff.
• Good bedding but not great bedding.

“Much improved since my last visit. Although they had good beds they did not have great beds. I a.m. ion a hotel to sleep. It is all about a great sleep after a busy day.”

Apr 4, 2008 by Lauren from Lake Winnebago, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Convenient and clean.
• They failed to clean the room one day.

“It was fine.”

Mar 3, 2008 by Mark from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean room with attractive public areas and nice pool area.
• On site restaurant was very expensive, limited services otherwise.

“Perfectly nice, simple business hotel near the airport. Shuttle service was fast and cordial. Attractive pool area that transcended the star rating of the hotel. Clean room.”

Feb 14, 2008 by Diane from Lakeland, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[1]

• Parking was very good and so was the security.
• Again, couldn't find activities or much to sightsee.

“Overall, it seemed like a safe hotel, but just felt a lack of friendliness with the staff and at the pool area there were no towels available.”

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Amenities at Courtyard by Marriott West Palm Beach, West Palm Beach

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Iron

Jacuzzi Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Safe Deposit Box Scuba Diving Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service Water Skiing

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