Doubletree Guest Suites Boca Raton

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User Reviews for Doubletree Guest Suites Boca Raton, Boca Raton

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Jul 14, 2008 by Steve from Fernandina Beach, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[5]

• Rooms were reasonably clean.
• Generally low-quality feel to the hotel.

“Good if you're very easy to please, but not what I call a 3-star hotel. 2.5 stars, if you are being very generous with the ratings requirements. Otherwise, 2 stars.”

Jul 14, 2008 by Kathryn from Winter Garden, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The two room suite layout.
• The beds were uncomfortable.

“Great location for Boca access. Clean and well-equipped, a family of four can stay here for a day or two for a good value.”

Apr 29, 2008 by Mark from Canton, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Wireless internet-location.
• Noisy pool area which borders the entire hotel.

“Excellent location to Highway and Boca Area.”

Apr 20, 2008 by Todd from Des Moines, IA
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[8]

• Pool/restaurant/bar.
• Spot stain carpet in the room, old uncomfortable beds.

“Very out dated rooms i.e. beds, carpet, window treatments.”

Apr 19, 2008 by Ophilia from Sea Cliff, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Huge room.
• Beds were too soft.

“Great value. Nice pool area. The room was fantastic. Two beds and a separate lounge area. Only down side is that the beds were too soft.”

Apr 18, 2008 by Barbara from Watertown, CT
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[3]

• THEY GAVE US COOKIES, THEY WERE THE BEST THING ABOUT THIS HOTEL.
• Although the room was clean, I could not get past the musty smell, I did not feel comfortable in the room. The bathrooms were beyond small. Very old.

“Very old musty smell that made up feel uncomfortable. The bathroom was beyond small. The sink was in the bedroom. Not the quality I expected. Needs to be updated. Location tricky.”

Apr 14, 2008 by Jeff from Greenwood Village, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The separate living room (suite) layout.
• The jets were not working on the Jacuzzi.

“Was in and out of the hotel, so not much to review. Good for business traveler. Good bed, nice room. Overall, I am satisfied.”

Apr 9, 2008 by Charlie from Palm City, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• There was so many things, I couldn't possibly tell you in 20 words or less.

“Very poor condition. Broken furniture, poor layout, filthy conditions. A poor example of a Hilton brand hotel. If you're thinking of going to this hotel, don't! Spend a little more if you have to, it will be worth every penny.”

Feb 21, 2008 by Michelle from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Staff was very accommodating in giving us a room on a lower floor.
• Not enough chairs or towels by pool for all guests.

“This hotel is a little old. They could use a spruce up in their rooms. The towel rack was missing from our bathroom, so the towels were sitting on the counter area. The pillows were very flat and uncomfortable. The staff was pleasant, and the hotel is in a convenient location. The extra amenities (breakfast and welcome drink) is an excellent incentive to stay here-however the dining room does not have enough tables to accommodate the breakfast guests. I would recommend this hotel, but be aware that there is not much here: No workout facility, no game room for children, bar only opens at happy hour, so no drinks available before then. If you want a suite for an affordable price, it's worth it. But do not expect the amenities that you would expect from a resort hotel.”

Feb 1, 2008 by Victor from Madison, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The cookies.
• Rooms were dated, poor layout, poor lighting.

“I understand the hotel is slated for a remodel until then expect to stay in a outdated tired looking room.”

Jan 24, 2008 by Tina from Mahopac, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[9]

• A cookie and the pool area.
• The room smelled disgusting in the sleep area.

“They were packed and did not have many rooms available mainly due to the fact that the rooms that were available did not have couches and appliances as per the front desk staff. The room we stayed in was smaller than other double trees and the smell of someone being sick along with the smell of Lysol did not make the family very happy. The kids were tired and went immediately to sleep on the pull out in the other room. The entire family ended up sleeping on the pullout. It was a nightmare. In addition to the sleep my kids walked with their socks over the disgusting soaked area. My company loves double trees; I do not believe they will like them when we get back to work.”

Jan 18, 2008 by Teddie from Mountainside, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very friendly and accommodating staff, plenty of clean towels, responsive housekeeping staff. Excellent bedding and temperature pretty pool and spa area.
• Sounds trite, but the trashcans in the room had no liners. This is in sanitary. Needed more hanging closet space.

“All in all, this hotel was a fairly nice property. The bathroom was small, but the sink and countertop area located in the bedroom was spacious. I wouldn't recommend it for a special or romantic getaway, because the decor is pretty basic. I would stay there again if I were in the area.”

Jan 16, 2008 by Ric from Weaverville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The two rooms with a door was great for blocking out outside noise.
• The breakfast was not complimentary.

“The hotel was great for location and the room was excellent.”

Jan 15, 2008 by Richard from Dunnellon, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The price.
• All rooms have outside entrances and it was quite noisy.

“It appears that the hotel is under renovation and any upgrade would be good. It is an older hotel and will always look a little tired. The extra room of a suite was nice.”

Jan 14, 2008 by Gary from South Point, OH
Overall Rating: 1
Cleanliness:[2] • Staff:[4] • Location:[2]

• Nothing really.
• It was a poor 1 star hotel. Not clean, old, noisy, etc.

“One of the very worst.”

Jan 11, 2008 by Jeff from Bethesda, MD
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[7]

• The bed was good.
• The hotel has a run down feeling.

“The Doubletree Suites definitely is not a 3* hotel. Maybe it will be when they renovate, but not now. The overall feeling is that the place is run down. The room had new carpeting and drapes, but the furniture was faux light wood and seemed ugly and old. Unlike other three star properties in Boca Raton - Hilton Suites, Springhill Suites, etc, the Doubletree charges for breakfast. The Doubletree is far below the Hilton Suites in quality.”

Jan 6, 2008 by Kenny from Gladwyne, PA
Overall Rating: 3
Cleanliness:[5] • Location:[8]

• 2 room suite, comfortable beds, location and good parking.
• Hotel under renovation, very poor management, poor condition of rooms, most staff are rude..

“This property has been undergoing renovation which they say shouldn't affect a guest's stay. However we were very disappointed in this property. Front desk staff range from very helpful, friendly and competent to incredibly rude, surly and hostile. Housekeeping is also very inconsistent and many appear to speak no English at all and worse make no effort to try to communicate. Room was not serviced all day until we called. Some days the bathroom surfaces were not cleaned. Bathrooms are tiny and paint is peeling/ tub stopped up. Carpet was badly soiled and ripped. Security guards are unkempt and unprofessional- I saw them rudely tell some guests to get out of the pool at pool closing time. Lobby and computer room reek of Indian food which presumably is coming from the trash in the back office areas. I've never seen so many unhappy employees at a hotel and question how this can be a Doubletree property. On the plus side: location, free parking, comfortable beds and surprising plush towels. Pool and small jacuzzi. The outside appears well maintained. Refrigerator and microwave in room worked well.”

Jan 5, 2008 by Mike from Windham, NH
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Suite offered privacy for/from child.
• Needed work.

“Good hotel if you want/need a suite. Had fridge, micro, coffee, and internet. Motel-like in that each suite exited to outdoors.”

Dec 30, 2007 by Suzan from Hendersonville, TN
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[5]

• The lobby was nicely decorated.
• Under construction room in poor condition staff less than friendly.

“Older hotel, in need of (and currently undergoing) renovation. Construction noise and mess was not conducive to a pleasant stay. Staff less than friendly and/or helpful. Housekeeping staff efficient. Rooms are large, and once updated and remodeled will most likely be very nice. Pool/spa area is convenient and appears well maintained. Wouldn't stay again unless offered a fantastic deal as I didn't feel I received a good value with the first stay.”

Dec 16, 2007 by Tom from Naples, FL
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[8]

• Nothing.
• Location.

“Not what I expected from Doubletree, Springhill suites is far superior. Outside entrances to rooms with locked gates at the outside entrances give you less than confidence in the hotel. Living room freezing while bedroom is comfortable.”

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Amenities at Doubletree Guest Suites Boca Raton, Boca Raton

24 Hour Front Desk Business Center Coffee Maker in Room Express Checkout Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable