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Renaissance Eden Roc Resort and Spa
4525 Collins Avenue,
Miami Beach, FL
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5] Based on 370 user ratings |
Feb 12, 2008 by
Stacy from Williamstown, NJ
Overall Rating: 7
Cleanliness:[7] •
Staff:[6] •
Location:[7]
“Great Miami Beach Hotel if you don't care if your not south beach which is a few miles away. Hotel dated looking but clean hotel has good (not excellent) and very convenient waterfront restaurant, salon on site (hair and nails), nice bad linens.”
Oct 24, 2006 by
Bill from Dallas, TX
Overall Rating: 6
Cleanliness:[8] •
Staff:[7] •
Location:[7]
“Expect to pay an additional $20 a day to park your car, typical for Miami. The Beach bar food is pricey and not all that good. Stick with the sandwich and snack menu. Breakfast in the main dining room was very good.”
Oct 24, 2006 by
Debbi from Rohnert Park, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“This hotel and the staff are absolutely amazing. I will be going back to this location in the future. There was nothing I did not like. I felt like a star.”
Oct 23, 2006 by
Jeff from Riverside, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Overall, the hotel was very nice. It was in a very good location based on the attractions that I wanted to see. Would stay there again”
Oct 15, 2006 by
Ej from Spring Valley, NY
Overall Rating: 8
Cleanliness:[7] •
Staff:[7] •
Location:[10]
“Most of the staff is pleasant (other than the front desk). The pool is great but there is construction going on and it can be noisy. It is definitely not for someone looking for a romantic getaway but for someone looking for a nice pool that doesn't mind the noise.”
Oct 5, 2006 by
Harold V. from Apeldoorn, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Fascinating deco hotel. Rooms complete, stylish and well decorated, with interesting features. Very nice deco lobby. Good location, large hot tub and even a BIG pool, with again good decorations. Excellent hotel for romance and friends. Easy parking next to the building (public). The atmosphere was very lovely; The hotel is in a great spot for business travelers but for leisure travelers it was not too far but we did have to travel to get to restaurants. But overall I had a lovely time there and I would return to that hotel if I was to come back to Miami.”
Oct 1, 2006 by
Debbs from Demotte, IN
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[10]
“I love going to this hotel. It is beautiful. Great pool and beach. Nice Lobby.”
Sep 18, 2006 by
Douglas from Eagle Lake, FL
Overall Rating: 2
Cleanliness:[4] •
Staff:[4] •
Location:[4]
“This hotel is in a beautiful location. The rooms and furnishings looked like they needed to be redone 20 to 30 years ago. The only parking at the hotel is $22.00 and done by a valet service which scratched the entire side of my car and spilled what looked to be coffee or soda an the exterior, after all that I was still charged for parking. The fire alarm in the hotel sounded at 5:00am and was a false alarm which I was told happens often by the front desk.”
Sep 18, 2006 by
Katarina from Riverview, FL
Overall Rating: 10
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“This hotel in near everything from downtown, south beach, and shopping. We didn't need to worry about driving and when we needed to drive everything was near the hotel. I truly enjoyed my stay at the Eden Roc; I will come again soon.”
Sep 16, 2006 by
Beverly from Palmer, PA
Overall Rating: 7
Cleanliness:[6] •
Staff:[6] •
Location:[7]
“Hotel lobby and pool area was extremely nice. Doormen were extremely gracious. However, our hotel room was facing the construction site and the reservation desk person refused to change our room. If I was staying more than one night I would have insisted on a better view.”
Sep 14, 2006 by
Mariano. from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] •
Staff:[6] •
Location:[9]
“Good hotel, except for the noise and "view" of the construction next to the pool. I would return. Great if considered the deal through "Name your own price". You would not get this category for the price I paid (below and close to the hundred!)”
Sep 10, 2006 by
Halle from Savannah, GA
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel is undergoing renovations. They start at around 7:30 or 8 in the morning, which for us were not a problem but if one wanted to sleep late this could would be bad. Our room although it was amazingly spacious had a horrible queen-size bed (which at check in we were told was a king-size). The swimming pools were great and had an amazing view of the ocean front.”
Sep 9, 2006 by
Cherie from Phillipsburg, NJ
Overall Rating: 1
Cleanliness:[2] •
Staff:[4] •
Location:[6]
“Definitely not a 4 Star Hotel and not up to Marriott standards. I would have canceled my room when I arrived and it was not refundable. Very disappointed and could not wait to leave the hotel the next day.”
Sep 8, 2006 by
Pablo from Hialeah Gardens, FL
Overall Rating: 3
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“Beach access was deviated , had to walk an additional 1000 feet or so to get to the beach.”
Sep 8, 2006 by
Yitzchak from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“All in all it was great, the kids loved the main pool, (the pool on top of the bar was a little too chilly for them), the room service did a great job and the staff were very willing to help, the only inconvenience we had was that it was hard to get to the beach because of the construction.”
Sep 6, 2006 by
Shannon from Ormond Beach, FL
Overall Rating: 6
Cleanliness:[7] •
Staff:[5] •
Location:[5]
“If your not used to staying in 4 or 5 star hotels, this hotel will be just fine for you. If you are used to 4 or 5 star hotels, this hotel is not up to par. The valet service has you waiting for your car anywhere from 15-20 minutes, no matter when you go to get your car. There are no mini bars in ANY rooms. The appearance in the lobby is beautiful, we upgraded our room and the room was a nice size but the bed quality was cheap, nothing like The Westin or The Shores. I only recommended this hotel to someone who isn't used to upscale hotels.”
Sep 4, 2006 by
Brett from Saline, MI
Overall Rating: 4
Cleanliness:[4] •
Staff:[8] •
Location:[7]
“I'm sure the Eden Roc was a nice hotel in the 60's and 70's, but in my opinion is in disparate need of upgrading. This hotel should be rated a 3 star to 3 1/2 star at best because the touches that would make it a 4 star just aren't there. This hotel is "well used" and has seen better days. For example the brass rails in the elevators are worn away making the elevator look dirty and its small detail that would make the appearance much better. Our room had a few things that made it less than a 4 star: First the bed was terribly uncomfortable because it was hard as a rock (no pillow top like you'll find at most 4 stars), the shower curtain was soiled, the bathroom floor was stained and had paint splatter all over it that has never been removed since the completion of last paint job, there was a dirty Q-tip left in the closet on the safe, and the room had a slight odor to it. The furniture, carpet and decorating was definitely dated and needs to be upgraded ASAP. Basically this hotel does not measure up to other Marriott properties that I have stayed at and we were disappointed and glad we only had to stay there one night.”
Sep 3, 2006 by
Amy from Independence, KY
Overall Rating: 7
Cleanliness:[10] •
Staff:[6] •
Location:[10]
“The hotel is beautiful! Right on the beach and close to other attractions. It is very clean and the pool is lovely. I did not like some of the staff members. We were with friends and a friend of ours jumped in the pool on the deep end (no sign saying not to). The security guard was so rude! We apologized and he just walked away! Not what I was expecting after such a price. In addition the room service and bar were VERY expensive.”
Sep 3, 2006 by
Edwin from Chesapeake, VA
Overall Rating: 1
Cleanliness:[2] •
Staff:[6] •
Location:[8]
“Old hotel, toilet seats were old and stained. Found pubic hair in the bed sheets, got a new room. Very expensive for what we got. Heavy loud construction going on next door. The pool was dirty, had a lot Styrofoam floating on the surface. Construction workers next door were continually staring at the women in the pool. Football table was broken. My son stepped on a broken bottle on the beach in 3 feet of water. Brought the bottle to an attendant who didn't care. I do not recommend spending $199 a night for this hotel, especially on a weekend with party people running up and down the halls at 3 AM.”
Sep 1, 2006 by
Jonathan from Teaneck, NJ
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Excellent, clean, large rooms, friendly staff.”
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