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Renaissance Eden Roc Resort and Spa
4525 Collins Avenue,
Miami Beach, FL
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5] Based on 492 user ratings |
Oct 17, 2009 by
Ron from Scottsdale,AZ
Overall Rating: 10
“The staff is trained to please. We were initially put into a mini suite but at 1 am noise kept us up. Upon calling the front desk we were moved to an ocean front room. This move made our stay quiet, enjoyable and relaxing.”
Oct 15, 2009 by
Roger from Goodyear,AZ
Overall Rating: 10
“We were upgraded at no charge to a very nice room with a fantastic oceanfront view on the 16th floor. Full height windows and sliding glass door with a nice balcony. Very comfortable bed. The best HDTV picture I've ever seen. We didn't want to leave. Sliding glass window on the shower so you can enjoy the ocean view while taking a shower.”
Oct 15, 2009 by
Al from Ontario,CA
Overall Rating: 10
“The hotel was truly an excellent place to stay. The room was great. I was up graded to a mini suite with an ocean view for the same price. The room was clean and the service was good. The staff was very helpful. When I checked out there were no hidden fees.”
Oct 8, 2009 by
Miami Girl from Miami,FL
Overall Rating: 10
“I live in Miami and there are many hotels to choose from on South Beach/Miami Beach area. I wanted a weekend getaway and found a excellent deal on Priceline. From the moment I walked in the staff was very nice. The lady at the front desk upgraded me to a deluxe corner suite. I was really impressed. The room was beautiful and I just loved the contemporary bathroom. It was beautiful. Just advise that everything is pricey at the hotel from food and drinks. Bring your own, although there is NO fridge in your room. I loved also the beach is right there in front of the hotel. I am already dreaming of staying there again!”
Sep 26, 2009 by
Bec from Odenton,MD
Overall Rating: 10
“Loved the hotel and the service of the staff.”
Sep 22, 2009 by
Jocelyne from Miami Gardens,FL
Overall Rating: 10
“This hotel was completely amazing. We stayed in a room that had ocean-view and had a hot tub. The staff was very friendly and professional. The only thing downside to consider is parking, which is 30 dollars for valet in the hotel.”
Sep 19, 2009 by
Terry from Boca Grande,FL
Overall Rating: 10
“Great hotel - very cool.”
Sep 16, 2009 by
Amir from Allenhurst,NJ
Overall Rating: 9
“We paid much for one night and it was a steal. It is a little distance from South Beach area but definitely more resort like. Staff was very friendly and helpful. Wish I could turn back the clock and relive this vacation all over again!”
Sep 14, 2009 by
Robert from Jupiter,FL
Overall Rating: 10
“The hotel was very nice and
the rooms were large and comfortable.”
Aug 18, 2009 by
Debra from Cartersville,GA
Overall Rating: 10
“Very beautiful and trendy, loved the layout of the room.”
Jul 31, 2009 by
Mel from Dumfries,VA
Overall Rating: 8
“Enjoyed the hotel, but disappointed with the fitness center. I think it was temporary, but would have liked to have known that. Also thought the Internet access was a little expensive. No information book in the hotel about services, room service menu, etc., Staff was friendly. Beach was nice, but the chairs were packed in and very close together.”
Jun 26, 2009 by
Amy from San Jose,CA
Overall Rating: 10
“Very nice. A lot of swimming pools that are open every hour and is literally connected to the Atlantic Ocean. Rooms are very modern and the shower is gigantic.”
Jun 4, 2009 by
Charlie from Homestead,FL
Overall Rating: 10
“Customer service was superb, from valet to gift shop. Bartenders were friendly and personable. Food was delicious. Beach access was great.”
Jun 4, 2009 by
Stephen from Wheaton,IL
Overall Rating: 9
“We had 3 nights starting late Friday and leaving at 5 am on Monday. It was absolutely fantastic. The lobby is spectacular. Our room had an oversize jacuzzi tub and flat panel TV. There were plenty of chairs available around the multiple pools, something I was concerned about. There is a pretty steep surcharge to rent chairs at the beach, but we just put towels and books down on the nice lounges around the pool and laid on towels at the beach for a short time.The grounds are much cleaner since being redone only a few months ago and looks much better than the more expensive resorts around. The staff was very helpful during checkout, getting a cab and printing out boarding passes. Wow!”
May 23, 2009 by
Teresa from Colorado Springs,CO
Overall Rating: 4
“Nice facility. There was an odd setup in the bathroom with no counter space due to a large artsy sink. The $30 parking fee added quite a bit. Very nice beds though, definitely above average. The desk was evidently a later addition as it pushed the dresser so that it covered part of the bathroom door. The worst part was we stayed one night, on a Friday evening, and we could hear drunk guests coming up the hall at 12:00 and 2:00 am. The room was not very soundproofed from the hall.”
May 22, 2009 by
Dave from Minnetrista,MN
Overall Rating: 9
“Great view, great location, great beach, great pool, great bar. I will be back.”
May 18, 2009 by
Andreas from State College,PA
Overall Rating: 7
“The hotel was nice and it was what is supposed to be. Clean, big spacious rooms. No problems at all. Expensive parking ($30) per 24 hour period. MY only complain is that although the hotel was half full. I got the only room with no view at all and I do not mean ocean view. My room had no view at all.”
May 6, 2009 by
Amy from Corpus Christi,TX
Overall Rating: 5
“This hotel is an older one, recently renovated. Our room had a beautiful balcony with a great view of the beach and the hotel's multiple pools. Location is good, but if you're looking for South Beach - it's over 20 blocks walking distance. The hallway on our floor smelled of mildew (closer to the smell of wet diapers really) and my fiancée had a pair of designer sunglasses and a bottle of expensive cologne that were missing when we packed up to check out. Although, the price we paid for the room was so much less than the rack rate that we got a good price even adding in the cost of replacing the stolen items. There's an in - room safe, it just didn't occur to us to put those items in it.”
May 6, 2009 by
Jared and Yesenia from Jacksonville,FL
Overall Rating: 9
“Beautiful and close to hot spots. Parking is expensive, but positive to that is that you never wait long for your car, 5 min max.”
May 4, 2009 by
Rajiv from Olathe,KS
Overall Rating: 10
“Excellent hotel, great location, would recommend to anyone visiting Miami Southbeach area.”
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