Renaissance Eden Roc Resort and Spa

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User Reviews for Renaissance Eden Roc Resort and Spa, Miami

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Nov 30, 2009 by Wendy from Setauket,NY
Overall Rating: 10

• Great value.
• Bathrooms need hooks for drying towels and hanging robe.

“Great place. My only criticism are bathroom hooks, and someone hassled my 16 year old daughter about being in the adult pool. Ridiculous. She was quiet, alone, minding her own business. Adults being loud, obnoxious, etc were tolerated. Other pool is huge, beautiful and in the shade most of the day. Infinity pool was under construction.”

Nov 26, 2009 by Alina from Washington,DC
Overall Rating: 7

• The staff is very helpful.
• Cleanliness.

“Nice remodeled art deco hotel. They charge for absolutely everything. A little noisy. Cleanliness is not good, the pillows were smelly and I found hair ever where, later on they clean the room to my satisfaction.”

Oct 17, 2009 by Ron from Scottsdale,AZ
Overall Rating: 10

• Clean, friendly and
  accommodating.

“The staff is trained to please. We were initially put into a mini suite but at 1 am noise kept us up. Upon calling the front desk we were moved to an ocean front room. This move made our stay quiet, enjoyable and relaxing.”

Oct 15, 2009 by Roger from Goodyear,AZ
Overall Rating: 10

• Fantastic room with beautiful view of beach, pools, and ocean.
• I loved everything about this hotel except the parking fee.

“We were upgraded at no charge to a very nice room with a fantastic oceanfront view on the 16th floor. Full height windows and sliding glass door with a nice balcony. Very comfortable bed. The best HDTV picture I've ever seen. We didn't want to leave. Sliding glass window on the shower so you can enjoy the ocean view while taking a shower.”

Oct 15, 2009 by Al from Ontario,CA
Overall Rating: 10

• The hotel staff was very friendly and helpful during my stay.
• No place to park a car unless you use the valet service at $30.00 per day.

“The hotel was truly an excellent place to stay. The room was great. I was up graded to a mini suite with an ocean view for the same price. The room was clean and the service was good. The staff was very helpful. When I checked out there were no hidden fees.”

Oct 8, 2009 by Miami Girl from Miami,FL
Overall Rating: 10

• The staff here is awesome! Loved it!
• The restaurants are spendy!

“I live in Miami and there are many hotels to choose from on South Beach/Miami Beach area. I wanted a weekend getaway and found a excellent deal on Priceline. From the moment I walked in the staff was very nice. The lady at the front desk upgraded me to a deluxe corner suite. I was really impressed. The room was beautiful and I just loved the contemporary bathroom. It was beautiful. Just advise that everything is pricey at the hotel from food and drinks. Bring your own, although there is NO fridge in your room. I loved also the beach is right there in front of the hotel. I am already dreaming of staying there again!”

Sep 26, 2009 by Bec from Odenton,MD
Overall Rating: 10

• It was beautiful, clean
  and a
  perfect location.

“Loved the hotel and the service of the staff.”

Sep 24, 2009 by Danielle from Pembroke Pines,FL
Overall Rating: 9

• We were upgraded to a very nice ocean view room.
• Pool bar on a Saturday afternoon should be relaxing, instead they had a DJ pumping loud house club music which was annoying and not relaxing. Only negative.

“ We needed to get away near home and found ourselves pleasantly surprised by the quality of the room for the price - it was a great value. The food was phenomenal at both pool bar and GiGi's - best meals we have had in some time. We will come back to hotel just to eat dinner. I would challenge them to revisit their Saturday afternoon pool deck entertainment. They had a DJ pumping house remix club type music which was just not our idea if a relaxing spa type resort. This music would have been appropriate at night but not on a lazy afternoon - that was a big disappointment. Other than that it was a great stay. ”

Sep 24, 2009 by Orange from San Francisco,CA
Overall Rating: 10

• Outgoing wonderfully nice staff with great local vacation ideas.

“We got wonderfully upgraded even though we pricelined the room, free wine/cheese and the staff helped find us great hidden gems of restaurants.”

Sep 22, 2009 by Jocelyne from Miami Gardens,FL
Overall Rating: 10

• We got upgraded to an Ocean-view room and the staff was extremely friendly.

“This hotel was completely amazing. We stayed in a room that had ocean-view and had a hot tub. The staff was very friendly and professional. The only thing downside to consider is parking, which is 30 dollars for valet in the hotel.”

Sep 19, 2009 by Terry from Boca Grande,FL
Overall Rating: 10

• No restaurant.

“Great hotel - very cool.”

Sep 16, 2009 by Amir from Allenhurst,NJ
Overall Rating: 9

• Awesome hotel for the price spent.
• It was a little far from the main strip.

“We paid much for one night and it was a steal. It is a little distance from South Beach area but definitely more resort like. Staff was very friendly and helpful. Wish I could turn back the clock and relive this vacation all over again!”

Sep 14, 2009 by Robert from Jupiter,FL
Overall Rating: 10

• Great location and great rooms.
• Restaurant was very expensive for the food.

“The hotel was very nice and
the rooms were large and comfortable.”

Aug 18, 2009 by Debra from Cartersville,GA
Overall Rating: 10

• The view and the comfortable bed/bathroom.
• Outrageous parking rates/lack of balcony privacy.

“Very beautiful and trendy, loved the layout of the room.”

Aug 13, 2009 by Segundo from Deltona,FL
Overall Rating: 9

• The way they had the setup at the pool, and the service at the pool.
• The parking setup 30.00 dollars daily plus tips is too much to pay for your car.

“The hotel was very nice. We enjoyed our stay very much. It could use a little more nightlife as far as an area to dance at night with music, not just music to relax to.”

Jul 31, 2009 by Mel from Dumfries,VA
Overall Rating: 8

• Location on the beach, pools, bed was comfortable, great TV.
• Gym was too crowded, no hotel service book, elevators agonizingly slow.

“Enjoyed the hotel, but disappointed with the fitness center. I think it was temporary, but would have liked to have known that. Also thought the Internet access was a little expensive. No information book in the hotel about services, room service menu, etc., Staff was friendly. Beach was nice, but the chairs were packed in and very close together.”

Jun 26, 2009 by Amy from San Jose,CA
Overall Rating: 10

• It is 20 steps from the beach.
• Not very close to a fast food restaurant that is open after 11pm.

“Very nice. A lot of swimming pools that are open every hour and is literally connected to the Atlantic Ocean. Rooms are very modern and the shower is gigantic.”

Jun 4, 2009 by Charlie from Homestead,FL
Overall Rating: 10

• Beach access, bartenders, customer service, luxury.
• Pools were often littered with bugs. But it's south Florida, after all.

“Customer service was superb, from valet to gift shop. Bartenders were friendly and personable. Food was delicious. Beach access was great.”

Jun 4, 2009 by Stephen from Wheaton,IL
Overall Rating: 9

• Absolutely beautiful time! Most of hotel has been updated, still a few months away from being complete!
• Had a party around the pool until midnight, but it is Miami.

“We had 3 nights starting late Friday and leaving at 5 am on Monday. It was absolutely fantastic. The lobby is spectacular. Our room had an oversize jacuzzi tub and flat panel TV. There were plenty of chairs available around the multiple pools, something I was concerned about. There is a pretty steep surcharge to rent chairs at the beach, but we just put towels and books down on the nice lounges around the pool and laid on towels at the beach for a short time.The grounds are much cleaner since being redone only a few months ago and looks much better than the more expensive resorts around. The staff was very helpful during checkout, getting a cab and printing out boarding passes. Wow!”

May 23, 2009 by Teresa from Colorado Springs,CO
Overall Rating: 4

• They gave us a nice 9th floor rooms.
• Drunks in hallway at midnight -
  2:00 am. Kept waking us up.

“Nice facility. There was an odd setup in the bathroom with no counter space due to a large artsy sink. The $30 parking fee added quite a bit. Very nice beds though, definitely above average. The desk was evidently a later addition as it pushed the dresser so that it covered part of the bathroom door. The worst part was we stayed one night, on a Friday evening, and we could hear drunk guests coming up the hall at 12:00 and 2:00 am. The room was not very soundproofed from the hall.”

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Amenities at Renaissance Eden Roc Resort and Spa, Miami

AM/FM radio ATM/Cash Machine Accessible facilities Air conditioning Air conditioning individually controlled in room Alarm Clock All news channel Aquatica Beach Bar & Grill - onsite Baby Sitting Bath tub with spray jets - Some Rooms Bathrobe Bathroom amenities Bathtub Bayshore Golf Course nearby - 4 miles Beauty shop/salon- Nearby Biltmore Golf Course nearby - 15 miles Bottled water - Fee Cable channel: CNN Cable channel: ESPN Cable channel: HBO Cable/satellite TV Cocktail lounge Coffee/Tea maker Color TV Communal bar area Complimentary in-room coffee or tea Complimentary newspaper delivered to room Complimentary newspaper in lobby Concierge Desk Cribs Don Shula''s Golf Course nearby - 15 miles Doral Golf Resort nearby - 15 miles Down/feather pillows Drugstore/pharmacy- Nearby Eden Roc Spa on property Express check-out Fitness Center nearby Florist- Nearby Foam pillows Free toll free calls Gift/News stand Hairdresser/barber Hairdryer Harry''s Grille - onsite Horseback riding nearby Housekeeping - daily Ice Machine Interactive web TV Iron - In Room Jacuzzi Jet-ski nearby

Jogging trail nearby Kayaking Large desk Limousine service Liquor store- Nearby List of movie channels available Main Pool Marble bathroom Men''s clothing- Nearby Miami Beach nearby No Pets Allowed Parking - valet (limited) or municipal city lot next door Pay per view movies on TV Phone in bathroom Private Bathroom Public area air conditioned Refrigerator - request based on availability Remote control television Roll-Aways Room Service Room service - full menu Safe Safe Deposit Box Sailing nearby Sauna Security Separate closet Separate modem line available Sink in-room Snorkeling nearby Speaker phone Sundry/Convenience store Table tennis Telephone jack adaptor available Telephone with data ports Tennis court nearby - 2 miles Two-line phone Upper Pool Valet dry cleaning Valet same day dry cleaning Video Checkout Video games Voice mail Volleyball Wakeup Service Walk-in closet Water activities Water-skiing nearby Wet bar - Some Suites Women''s clothing- Nearby

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