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Renaissance Boca Raton
2000 Northwest 19Th Street,
Boca Raton, FL
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0] Based on 755 user ratings |
Jul 28, 2008 by
Anita from Miami, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“I loved the hotel and the front desk staff was friendly and helpful. The pool area is to die for. However, I declined the key for the wet bar and was billed for using it leading to severe banking problems.”
Jun 15, 2008 by
Allison from Lakeland, FL
Overall Rating: 1
Cleanliness:[1] •
Staff:[2] •
Location:[10]
“Check for bed bugs in the room before even taking yourself and belongings into the room. It does look nice from the outside but again the maid service knocks first then immediately tries to walk in the room before summoning in. I have usually stayed in 3 star hotels and they have been just as nice as this 4 star. Further, I would think the service would distinguish this 4 star hotel over other 3 star lodgings, but definitely not in this case. Considering that I also work in retail, the customer comes first and if the experience is not positive they will not return, and they will tell others, and your business will be affected. I get the feeling that the Renaissance arrogantly does not understand this truism. I will not return there and I will be telling everyone I can about my experience.”
Jun 5, 2008 by
Suzanne from Katy, TX
Overall Rating: 8
Cleanliness:[10] •
Staff:[4] •
Location:[10]
“Very nice pool and bar, good restaurants w/in walking distance nearby. Odd to charge valet when parking lot is outside and easy to access. Staff not up on current restaurants. Room quite, nicely done but smelled like mold or stale.”
Jun 4, 2008 by
Lidija from Tampa, FL
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[8]
“Overall, very nice hotel and value for the money. Good proximity to highways, shopping areas, and infamous Mizner street. Beautiful pool with cabanas made our stay very enjoyable.”
Jun 4, 2008 by
Carol from Saint Petersburg, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We were completely satisfied with our stay. Our accommodations exceeded our expectations. Hotel staff were friendly and courteous. We definitely will recommend this hotel to our family and friends. Awesome experience!”
Jun 1, 2008 by
Shannon from Macon, GA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[6]
“I would definitely recommend this hotel. We had a great stay! The poolside bar was especially great and we were delighted to have a ground-level room that had a patio which backed up to the pool area-very convenient!”
May 30, 2008 by
Ed from Auburndale, FL
Overall Rating: 9
Cleanliness:[7] •
Staff:[10] •
“Great hotel great facilitates.”
May 30, 2008 by
Sam from Wesley Chapel, FL
Overall Rating: 7
Cleanliness:[8] •
Staff:[3] •
Location:[6]
“Standard hotel nothing more than a Hojo or Holiday Inn. Staff did not go out off their way to help or offer help. Nothing was done to make you feel like a valued guest. Simply put; nothing special.”
May 29, 2008 by
Jen from Richfield, WI
Overall Rating: 10
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“Excellent stay for us with 3 small children. Pool area was outstanding. Wish hotel was closer inland.”
May 14, 2008 by
Evan from Mount Airy, MD
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Beautiful hotel, very well maintained, in a great location.”
May 10, 2008 by
John W. from Tampa, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Extremely pleased with the property based mainly upon the staff meeting your needs and being more than helpful!”
May 4, 2008 by
Pam from Cooper City, FL
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[7]
“A very comfortable, convenient, and modern property.”
May 4, 2008 by
Wa from Orlando, FL
Overall Rating: 6
Cleanliness:[2] •
Staff:[3] •
Location:[9]
“Great Location. Guest room A/C is dusty.”
Apr 19, 2008 by
Alan from St Louis, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Recently remodeled upscale hotel in great location close to restaurants and shopping. Extremely comfortable beds with good pillow selection and fluffy duvet. Granite bath with large fluffy towels. Beautiful tropical outdoor pool area open 24 hours with poolside bar open till midnight. Complimentary business center and morning coffee. Fitness room is below expectations but hotel provides free access to bally fitness close to hotel.”
Apr 14, 2008 by
Thien from Wellington, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Really enjoyed our stay. It was perfect for a quick getaway from home.”
Apr 3, 2008 by
Lynn from Orange Park, FL
Overall Rating: 9
Cleanliness:[7] •
Staff:[10] •
Location:[10]
“I have stayed many times at this hotel, and the last stay was tops. They upgraded me to a luxury suite! Elegant room and bathroom! It was a real treat for me, especially since I am 8 months pregnant.”
Apr 3, 2008 by
Gary from Liverpool, NY
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“The staff was great and the hotel was good but Boca Raton is not a great place to stay if you are vacationing. You are better of going down to ft. Lauderdale. But if you find yourself in Boca Raton than this hotel is a good place to stay.”
Apr 2, 2008 by
Michael from Kingsland, GA
Overall Rating: 6
Cleanliness:[7] •
Staff:[9] •
Location:[9]
“Room was okay, pubic hairs from previous occupants in drawers. The closet door came off hinges/slide bar. Not what you expect from this hotel chain. Very disappointed. Staff was excellent, but did not make up for shortcomings! Would stay at different hotel next time.”
Apr 1, 2008 by
Susan from Concord, NC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great. Very clean, friendly staff. Fluffy bedding very nice. Awesome pool& hot tub. Food very good as well.”
Mar 27, 2008 by
Gerline F. from New Haven, CT
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“This was a very nice hotel. I would definitely stay there again in the future.”
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