Renaissance Fort Lauderdale

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User Reviews for Renaissance Fort Lauderdale, Fort Lauderdale

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Apr 30, 2008 by Ana from Miami, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] •

• Quiet.
• Rating does not go according to quality.

“for a 4 star rating it does not meet high quality standards. I think it should be rated a 3 star hotel.”

Apr 8, 2008 by Sue from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location and décor.
• View from room overlooked air conditioner.

“Very nice hotel. Food in the cafe was excellent.”

Mar 23, 2008 by Bill from Waterbury, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff and good lap pool.
• Although it was an excellent stay, it was somewhat overpriced.

“The hotel is extremely convenient to the airport and cruise port. It's clean and comfortable and has a very good restaurant. Within walking distance there are several restaurants, a Walgreens right across the street and only a one block walk to the Water Taxi.”

Mar 21, 2008 by Terence from Markham, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, friendly and clean.
• No complimentary shuttle services from airport/seaport.

“Excellent hotel, will stay again the next time we visit FLL.”

Mar 19, 2008 by Erik from Boca Raton, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[4]

• The location.
• Problem always every visit with linking to internet with customer service.

“Everything ok except the problem which has happened to me several times logging on internet which I was trying to conduct business which was quite frustrating to me. I had to call tech support too finally after one hour which irritated me to get signed on the internet.”

Mar 14, 2008 by Debbie from Chicago, IL
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[9]

• Very close to the airport.
• You had to use your key for the parking garage, which didn't always work.

“We arrived checked in Sunday afternoon, Saturday around 12:00 the power in the hotel shut off and was off for 5 hours. This was planned, and no one ever told us anything about this we were stuck with no TV or computer. We were there to visit a sick relative, and we needed to just hang out for a bit, we could have found another place to stay if we knew this.”

Mar 12, 2008 by Gia from San Jose, CA

Cleanliness:[1] • Staff:[8] • Location:[8]

• They don't come back for cleaning.
• Just for cleaning service.

“Just for cleaning service they come at early morning but they don't come back to cleaning your room. I went to restaurant and I was there for one hour but when I come back they don't return in all day to clean my room.”

Mar 9, 2008 by Cindy from Jeffersonville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Decor, staff helpfulness, close distance to Port Everglades and restaurants.
• Elevators not enough to accommodate everyone on check-out with their luggage.

“One of the nicer hotels in the area, it is located in. Very clean, stores and eating areas within 5 minute walk, or less. Rooms were average, but very clean. Beds very comfortable. Fruit, water, tea,and coffee always offered in hotel lobby, staff very helpful. Hotel does have a restaurant which has a wonderful breakfast buffet offered. The only downside is that there are not enough elevators, which makes it almost impossible to catch an elevator at checkout time. I would definitely stay again and will recommend it to others. If you are staying overnight before or after a cruise, this is the place to go!”

Mar 9, 2008 by K. R. from Isle Of Palms, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Room and bed were very comfortable and conveniently located.
• Garage facilities did not appear to have security surveillance.

“Great location, comfortable room and no hassle check in and out. Liked the adjacent strip mall and easy access to nearby attractions and proximity to airport.”

Mar 7, 2008 by Anna from Chelsea, AL
Overall Rating: 9
Cleanliness:[8] • Location:[8]

• The staff was friendly & helpful. My room was clean, and contained everything I needed. The bed was also very comfortable and had nice linens.
• The alarm clock needs replacing. It worked, but the plastic facing was close to dropping off.

“Extremely clean, well maintained. Staff was friendly, and the food served during the seminars I attended was very good. I also appreciated a computer and printer in the lobby dedicated to printing boarding passes. Very convenient!”

Mar 5, 2008 by Reg from Stuart, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• I was very disappointed.
• The hotel did not meet the expectations of a 4 star hotel.

“This hotel should not be rated a 4-star hotel. The room was "okay" at best. We were greeted by a cigarette smoke scent in the air and were charged $15 just to park the car. A hotel should not receive a 4 -star rating simply because it charges for parking.”

Mar 5, 2008 by Dagmar from Cape Coral, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[9]

• Convenient location.
• Air conditioner hardly worked. Coffee maker was old and barely let the water thru. No newspaper delivery in front of room. No real coffee cups.

“Simply put: This is not worth 4 stars. At the most 3 stars! Internet connection had to be purchased separately and was very poor. In a 4 star hotel you expect the air conditioner to work full blast and not leave you with a feeling of being suffocated. Coffee maker was old and worked poorly and there were no real cups, just plastic.”

Feb 28, 2008 by Dorothy from Ormond Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable, upscale.
• Expensive parking.

“Very pleasant, good local, safe, beautiful lobby and restaurant, room nicely appointed but needed dusting! pricy parking - additional $15 per day, but close free options.”

Feb 17, 2008 by Tishara from St Petersburg, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[7]

• Downstairs computer to print boarding pass.
• Not attractive, $15 a night to park in self park with a dirty elevator that smelled like urine.

“I would not stay here again it was not what I expected for this chain or the area.”

Feb 17, 2008 by Charles from Atlanta, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very attentive.
• The hotel web site is misleading. It shows modern furnishings and our hotel, while nice, was far from that.

“This hotel provides good customer service which is a sticky issue with me. I'm much more interested in the service which I reward for than a bunch of show and fluff. Everyone on staff was more than helpful and showed a desire to go the extra if asked for anything. The hotel has a 3pm check in which we were somewhat put off by but the staff was very accommodating and we ended up in our room around 1:30. Until that time we were allowed to lounge around a well-maintained pool and hot tub and made to feel like we had been at the hotel for weeks. The rooms and facilities, while clean and very nice, are dated and lacking the edge I was expecting. I would stay there again if ever in the area but I can't say that I would offer a top 4-star rating to this hotel. Close but no trophy.”

Feb 15, 2008 by Victoria from Gainesville, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[2] • Location:[9]

• The room was spacious.
• Bathroom had mold, terrible check in, poorly trained staff.

“Also, when my fiance chose to self park the valet asked me what was wrong with our car and why we didn't let him park it for us. We saved $5 self parking and we didn't want someone in our car. It's that simple. I could discuss the mold in the bathroom, the repeated knocks on our door from housekeeping (while we had the do not disturb sign on). Not a 4 star hotel by any stretch of the imagination.”

Feb 12, 2008 by Gerry from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Pleasant, open, relaxed, helpful employees.
• More dining options in the hotel would have been good.

“Attractive and relaxed atmosphere. A good place for an overnight stay. It was some place I would definitely go again or tell my friends that it was a fine place to stay.”

Feb 9, 2008 by Dean from Peachtree City, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quick check in, reservation was in their system.
• Bottom of the barrel room near icemaker and elevator.

“Nice place 5 minute walk from Intercostal, typical overpriced restaurant which we did not try, some dining nearby, 10 minute walk to many other choices.”

Feb 5, 2008 by Joann from Jensen Beach, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Hot tub was cold. Pool area was not attended. Towels left and not cleaned up.

“When checking into the hotel, we were told there were no more king size beds left, we were offered an accessible room. When I asked what the difference was in the rooms I was told that there were handles in the bathtub. We agreed to take it. When we got into the room after unpacking without looking at the bathroom we found out that there was no counter space at all in the bathroom. We had no place to put our personal items. when I called to complained I was told by a supervisor that she was sorry and was told that she would find out who rented the room to us and would talk to the employee that rented the room to us, but never offered to give us something to put our things on. They wanted to move us to a room with 2 full beds. We didn't have the time to do this.”

Feb 4, 2008 by Agnes from St. Thomas, VQ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff and beds.
• The bathroom was old/bad water pressure and old tub.

“The room was a good size and the bed was very comfortable. The coffee maker was very dusty but the rest of the room seemed clean. The staff was very nice.”

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Amenities at Renaissance Fort Lauderdale, Fort Lauderdale

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron Lounge Maid Service Meeting/Banquet Facilities

Mini Bar News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Scuba Diving Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing