Westin Diplomat Resort and Spa

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User Reviews for Westin Diplomat Resort and Spa, Hollywood

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Apr 27, 2009 by Mike from Chandler,AZ
Overall Rating: 9

• Fish taco at the pool and Kobe sliders at the marina restaurant.
• Too few waiter staff around pool decks.

“Helpful and friendly staff made this hotel enjoyable. We requested a ocean view on an upper floor and got one. The staff was very friendly and helpful. We were staying in Miami for a night in the middle of our stay and the hotel kept our giant bags until we returned the next day.”

Apr 14, 2009 by K.C. from Mcdonough,GA
Overall Rating: 10

• Great location on the beach!

“Staff goes out of their way to make your stay as nice and enjoyable as possible. Resort was clean and very organized!”

Apr 12, 2009 by Susan from Olney,MD
Overall Rating: 9

• Gorgeous hotel, beautiful sandy-bottom beach and pool, stunning lobby.

“Westin Diplomat is a beautiful hotel in an ideal location for beach going and sunning around the pool. The ocean view from our room on the 28th floor was spectacular. But the Westin charges you for nearly every amenity you can imagine, which is outrageous given the exorbitant cost of staying here.”

Mar 10, 2009 by Tom from Suffield,CT
Overall Rating: 10

• Wonderful oceanfront resort that caters to all ages and all travelers.
• Self parking fee of $18.00 for overnight guests.

“A resort that offers so much with an ocean view to boot. Three pools, several bars and restaurants and a spa along with a well equipped health club make you feel at home. We really enjoyed this hotel and look forward to returning. This marked the first time a member of the housekeeping staff actually thanked us for coming and told us to come back real soon. The friendliest staff we have ever encountered at any hotel! Job well done!”

Feb 23, 2009 by John from Eden,UT
Overall Rating: 10

• The staff was very courteous and helpful.

“This is a beautiful hotel. Staff was excellent. The beach was wonderful. You did have to pay for everything on the beach except the towels. I would go again.”

Dec 1, 2008 by Peter from Mchenry,IL
Overall Rating: 10

• Hotel was very beautiful and had a great pool.
• Price of a cheeseburger 15.00.

“Hotel is very beautiful. Room very clean, very nice shower and jacuzzi tub. Luxurious amenities but very overpriced. A BLT sandwich was $15.00 and a cheeseburger was $16.00. So for two sandwiches with tax, gratuity and service charge it was over 50.00. That is ridiculous.”

Oct 17, 2008 by Matthew

• This is a swank, fancy hotel, with a pretty staff.
• I can't. This is a great stay at a premier property.

“I have to say that Westin continually impresses me. This hotel is beautiful, and tastefully decorated. It has a two level pool with waterfalls and glass bottom so you can see people in pool above you. It’s on the ocean. Rooms are beautiful. Location is superb. I don't think I will stay in Miami anymore. This location was great. Staff is young and pretty. The hotel had a progressive urban feel. This is probably one of the nicest properties I have stayed in some time.
”

Sep 10, 2008 by Sunnie from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was a cheek contemporary hotel with extremely comfortable amenities.
• Very pricy food and beverages.

“Great hotel to stay with your kids or not. Beautiful pool, clean comfy rooms, stylish and practical bathroom. The beach is wonderful, the pool (s) were packed, but there was tons of seating to accommodate the crowd. My only complaint is the pricy food and drinks, but this is to be expected when staying at such a nice place.”

Sep 4, 2008 by Ray from Boynton Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room and a great tub.
• Pool closed early.

“Don't be afraid of the word resort. This was the best weekend trip we've taken in Florida. The room was fantastic. Breakfast was a little pricy but the hotel was fantastic.”

May 29, 2008 by Aubrey from Schertz, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful Hotel, Great View!
• Nothing!

“Located next to a beautiful stretch of white sand beach, it had 2 remarkable swimming pools. We had a corner room with a spectacular view.”

May 9, 2008 by Gogerk7 from Pasadena, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very comfortable and clean especially in all public areas.
• Staff including restaurants waitresses is not too friendly.

“Valet parking is quite expensive. You will need to take a shuttle which runs every 30 minutes in order to go to the spa which locates in another area approx. 5 minutes drive from the hotel. Food quality at onsite restaurants are a bit disappointed. The hotel is truly comfortable in both public areas and the room itself. You can even look out to the ocean while you are sitting in the bathtub through the open window. I will definitely stay there again in the future.”

May 7, 2008 by Jackie from Palmdale, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great location & friendly staff.
• Too many extra charges! Expensive Food!

“The Diplomat is a lovely hotel right on the beach. They were kind enough to upgrade us to a ocean view room. The only negative issue is all the extra expenses. The food is very expensive at the resort. $12.00 for oatmeal, $16.95 pancakes. I had a pkg sent to me via FedEx and for them to receive it and deliver it to my room was $15.00. They charge to use the lounge chairs & umbrella's on the beach $25.00 & $15.00. They charge for the water in your room.”

May 5, 2008 by Jill from Collinsville, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful, relaxing, great gym, all the amenities.
• All the extra costs. No restaurants within walking distance.

“Five star Westin Diplomat in Ft. Lauderdale.”

May 1, 2008 by Chris from Pelham, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was so nice.
• Restaurants too pricey.

“It was the Best Westin I have ever stayed at with the nicest staff and the nicest people. We all loved it.”

May 1, 2008 by Andrew from Hamilton, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[2] • Location:[7]

• Clean, rooms nice.
• Very uptight, not a relaxed feel.

“Hotel rooms great, clean, grounds clean, but just unfriendly overall.”

Apr 29, 2008 by Patricia from Asbury, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location with wonderful pool and beach.
• Lobby under construction and double beds and rooms were small.

“We liked the hotel and the location with beach and pool. We called ahead to reserve a room with 2 double beds because we were traveling with an 11 and 13 yr old. When we arrived they gave us a room with 1 king size bed and we ended up having to change the room so much for calling ahead. Double beds were tiny and the room was small and cramped but clean and well decorated.”

Apr 15, 2008 by Steven from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Incredible staff, amazing architecture, fantastic view from rooms, great restaurants.
• Overpriced water/mini-bar and incidental fees.

“The resort is out of this world. From first class architecture, to the top notch service and hospitality provided by the staff, to the amazing restaurants, this is a first class facility all around. Excellent stay. Would recommend the resort without hesitation.”

Apr 14, 2008 by Marjorie from Seaford, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful and well maintained. Great staff.
• They nickel and dime you for everything including lounge chairs at the beach.

“Overall this hotel always meets or exceeds my expectations. From the moment you are checked in and throughout my stay, the staff was wonderful and very accommodating. The rooms were beautiful and they even fulfilled a request for an ocean view balcony.”

Apr 10, 2008 by Gary from Columbus, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Beautiful hotel excellent pool free internet in lobby.
• The wait for service at Sunday brunch was excessive.

“Excellent hotel. We did not rent a car and took taxis to off property activities.”

Apr 7, 2008 by Jamie from Spotsylvania, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[7]

• Location was OK.
• Filthy rugs and huge amounts of dust.

“Surly staff, overcharged for everything. Filthy room, failed to deliver on promises. I will never stay there again. Way too expensive for no service.”

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Amenities at Westin Diplomat Resort and Spa, Hollywood

24 Hour Front Desk Beach Business Center Coffee Maker in Room Concierge Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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