Chelsea Hotel

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Jul 23, 2008 by Gaston from Orlando, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[4]

• I liked that I only had to stay for 1 night.
• The room was 10 feet to a very loud bar. Not soundproof. Staff was very rude and not willing to help.

“When we arrived to the hotel, they said that there was a problem with the air conditioning and later on we found out that there was also problems with the hot water. They made us stay in another hotel: The Chesterfield. The room we got was 10 feet away from a noisy bar that was open till 6 in the morning. We couldn't sleep in the entire night. When we asked to be moved they said that it was not possible and that it always was a problem when people stayed in that room. The hotel also had happy hour from 7 to 8 but since we were moved to another hotel we were not on the list so they didn't want to give us the drinks. Staff was rude and sometimes just plain mean to us. I wouldn't stay there again even if it were free.”

Apr 3, 2008 by Jim from Denver, CO
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• Nothing.
• Noise.

“Probably a great bar but we were renting a hotel room. The room was nice but the noise was so loud no one could sleep until 2 a.m. I know it is South beach but you literally cannot sleep. the walls are paper thin so you cannot drum out the sound. I could hear the thumping even through Bose nr headphones to the extent I could hear the words in the songs at 1 am with those headphones on. Horrible experience that was so bad that after night 1 and half of night 2 we rented another room elsewhere and just swallowed the cost. Also had to send our child elsewhere with relatives.”

Apr 3, 2008 by John from New York, NY
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• The room itself was very comfortable.
• The loud music.

“The hotel overall had a great location, but given that it was WMC, they had non-stop DJ's throughout our stay. We were rudely woken up at 10:30 am to loud house music on Sunday, after being out the night before. Daily happy hours were non feasible due to the fact that the hotel lobby was full of random people dancing. We basically used the hotel to store our stuff and shower, sleep was not possible. If this was just during WMC, I would recommend finding another hotel. Otherwise the rooms were clean, the bathroom well maintained. The staff except for one bartender, Lisa, was otherwise unfriendly. No Good Mornings or anything. Not what you expect in Miami.”

Jul 14, 2007 by Roberto from Caracas MX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The hotel is conveniently located in Miami Beach, near stores, night entertainment.
• The hotel does not have parking lot. The wireless internet access never worked.

“Great hotel in the heart of South Beach, near entertainment, shops, and beach. Greatly priced for the conveniences offered.”

Mar 10, 2007 by Gloria from Loudoneille, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[2] •

• It was quiet. I liked the slate bathrooms.
• The carpets were old 10 years ago.

“It felt dirty from the minute you stepped into the hotel. The bar had several guests in residence who were parked at the bar. The non American office help had a hard time with the language. After walking on the carpeting, you felt like you needed a bath. The hallway lighting was so low; it was hard to find your room number.”

Feb 21, 2007 by Larayne from Miami, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The staff in the hotel was friendly.
• The hotel was old and not what I expected. Not technologically advanced at all, not what I expect from a 3 star hotel.

“The hotel was okay. It was a surprise stay for the person I was with and I could tell they didn't think it was all that spectacular. The hallways were very old and smelled of musk, the rooms were nothing spectacular. The best part of the room was the bathroom but it didn't even have a tub.”

Feb 4, 2007 by Mariel C. from Chicago, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[7]

• Location was excellent. Very near the beach, shopping & restaurants.
• It was extremely dark and at times, noisy. Definitely a hotel for 20-something party-goers, but not for anyone else.

“Overall, this hotel was below our expectations. It was dark & a bit seedy. The halls were so dark even in daytime, that it gave the appearance of the kind of hotel you could book by-the-hour. The rooms were also very poorly lit & the bathroom was too small even for 2 people. We booked this hotel based on the location & price, and it definitely seemed like a case of "you get what you pay for." if you are in college or early 20s and want to party until the wee hours, this is the hotel for you.”

Feb 2, 2007 by Fei from Raleigh, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Close to south beach.
• No parking and noisy bar.

“The environment is very uncomfortable in terms of the dim/dark light. The bar, actually in the small lobby, is very noisy so that you can hear clearly in your room. Fortunately, it closes at midnight.”

Feb 1, 2007 by Lisa from Stone Mountain, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Sober location can't be beat! Front desk was friendly and accommodating.
• Flooring was well worn and missing items in bathroom.

“The location of this hotel is great and I can't complain due to good price. I was able to check in early and the front desk was very helpful overall. Flooring needs updating in the room I was in and it was missing some basic amenities for a 3-star hotel. Hair dryer was gone and we didn't have the appropriate linens in the bath. I was a bit upset by them tacking on a $5 resort fee/night considering this and was able to get that removed from the bill. Comfortable bed, but a little noisy even from the 3rd floor. Hallway was very dark and rooms could use some more general lighting improvements.”

1 of 1 people found this review helpful.

Jan 30, 2007 by Ron from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Couldn't do better for the price. Great location!
• The lobby had loud music well into the night and it was very noisy and there was no internet access.

“The hotel was in a great location and I couldn't do better for the price paid. But the hotel was noisy well into the night from the do and loud music