Pga National Resort and Spa

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User Reviews for Pga National Resort and Spa, Palm Beach Gardens

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May 24, 2009 by Janice from Orting,WA
Overall Rating: 10

• The Street Apeal and the pool were gorgeous.
• Priceline made a mistake and changed me for two people instead of one, the hotel fixed it right away.

“I stayed at the PGA National in May, 2009 in West Palm Beach. This hotel is fantastic. When my friends and family came to pick me up at the hotel, they were very impressed also. The pool, the workout structure, (Workout Classes Scheduled Daily), Tennis, Golf Lessions, and the gorgeous view of this hotel were wonderful. The staff was great. My room service was great. The maid service was great, the hotel manager was great. I would stay here again in a moment.”

Oct 18, 2008 by Scott
Overall Rating: 8

• Nice golf courses, nice lobby & bar area.
• Rooms are dated, linens & pillows of low quality.

“The hotel is in a great area, very nice golf courses, great lobby, bar and good staff. Our rooms were a bit dated and we found the linens and pillows to be of poor quality, to the extent we went and bought our own pillows at a local store.”

Sep 24, 2008 by Johnny
Overall Rating: 8

• Golf course.
• Resort fee.

“Nice hotel and great golf course.”

Sep 3, 2008 by Mike from Boca Raton, FL

Staff:[5] • Location:[3]

• Bedroom furniture.
• NA.

“It just was not worth the money. I honestly can not recommend this to any-one. In my estimation-it is a 2.5 star hotel.”

Sep 2, 2008 by Paul
Overall Rating: 8

• Clean, beautiful and
  it was a
  joy to stay there.

“Hotel, rooms, grounds were awesome. Fitness room top notch. Great stay.”

Aug 27, 2008 by Dan from Palm Harbor, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location and cleanliness.

“Nice hotel in a good location which we were visiting.”

Aug 24, 2008 by Scott from Valrico, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• It is just really nice. Makes work feel like vacation!
• TV's are too small.

“This is near resort quality. Rooms are spacious. Common areas, I-Bar are very nice. Staff is friendly and helpful. Pool is gorgeous! TV's are HD but pretty small screens, not more than 24" If you don't use valet parking it is a pretty good walk from parking areas.”

Aug 24, 2008 by Bruce from Wayne, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and comfortable with all amenities.
• Surprise resort fee of $18.

“Highly recommended for the individual wanting a resort type stay. The facility is very clean and comfortable and provides many amenities like fitness center pool, golf, instruction in areas like yoga and other exercise. Beware of resort charges. These costs, $18/day plus tax. Hence, upon check in they were an unpleasant surprise. After discussion and as I was not able to use the facilities due to business commitments, the hotel agreed to remove the charges.”

Aug 22, 2008 by Jack from Saint Augustine, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean.
• Resort fees.

“It was a very nice place to stay.”

Aug 20, 2008 by Claudia from Tampa, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice, well located, good spa service.
• Double beds are Full beds, not queen beds. Too small.

“I liked it except that they offered two double beds and they were two 'full' beds. One night two of us needed to sleep in the same bed. Too small.”

Aug 9, 2008 by Wayne from Moonachie, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[6]

• No Much.
• Being charged for amenities I told them I would not use.

“I was very frustrated with this property, for being charged for use of amenities like Spa, Palaties Class and other classes I did not plan to use and did not want to pay for.”

Aug 9, 2008 by Teresa from Daniels, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All rooms had own private balcony.
• There is a resort fee daily of $18.

“Beautiful hotel with lovely grounds and very nice facilities. Nice large rooms with very comfortable bedding. Great location just off I-95 with lots of restaurants and shopping all around. Very close to beaches and parks of West Palm Beach.”

Aug 6, 2008 by Leah from Vero Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The pool area was great for little kids.
• The staff at the spa was rude and condescending.

“Once renovations are complete it will be a 4 star resort hotel. The spa is pricey and staff was rude. Otherwise it was great. The pool servers were especially friendly, and pretty quick for poolside service. The lobby staff and valets were helpful and quick. The room was nice and clean, with the exception of the glasses which had been overlooked. We're returning in a month.”

Aug 3, 2008 by David S. from Lakeland, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“Upon check in I was told of the resort fee, storing of golf bags, coffee, phone calls, etc of which I declined all. I have my own cell phone, I don't drink coffee and I have no golf bags. I will decline this charge and if necessary have the attorney general look into this matter.”

Jul 20, 2008 by Paul from Saint Augustine, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff - very polite.

“Beautiful hotel with all the bells and whistles. Great staff. A must stay.”

Jul 18, 2008 by Kelli from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, clean, pretty.
• No fridge in room.

“Excellent hotel, beautiful grounds, room and lobby.”

Jul 16, 2008 by Eugenia from Naples, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful grounds, friendly staff and helpful. The price, the room was very nice and comfortable.
• NA.

“We stay in west palm every summer for this concert, for the last 6 years. This is the nicest place we have stayed. We make this a mini vacation and have stayed at the Ritz and the breakers. This hotel excided our expectations.”

Jul 14, 2008 by Sandra from North Lauderdale, FL

Cleanliness:[9] • Staff:[9] • Location:[9]

• Grounds very good.
• Rooms need more update make over.

“Our room smelled like smoke from the moment we walked in, not good for my husband's allergy. The hotel staff apologized and promptly changed our room which turned out to be okay. Drinks at bar overly priced. We expected more from a 4 star.”

Jul 12, 2008 by John from Tucson, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Fantastic views and scenery. Amazing pool.
• Excessive resort fee for facilities you probably won't use.

“Overall the hotel was a wonderful place to stay, if you are a golfer this location is a dream come true, as a non golfer you may feel slightly out of place, but should still be able to enjoy the other amenities and scenery provided. I would go again, but I would have to consider the extra resort fee before budgeting my next trip.”

Jul 10, 2008 by Steve from Port Charlotte, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, rooms have been nicely refurbished, large pool.
• $18 service fee per day per room was added on.

“This hotel was recently remodeled. The rooms and bathrooms are very clean. The room furnishings, sheets, linen, etc are high end. The golf courses are exceptional in every way. The staff is very accommodating and friendly. There are numerous new restaurants on PGA Blvd I would stay here again.”

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Amenities at Pga National Resort and Spa, Palm Beach Gardens

24 Hour Front Desk Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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