Best Western on The Bay Inn and Marina

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User Reviews for Best Western on The Bay Inn and Marina, North Bay Village

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Jun 1, 2009 by Margaret from Bowling Green,FL
Overall Rating: 8

• View from the balcony.
• Parking was a bit tight.

“Good place, continental breakfast was good, breakfast staff was excellent & eager to help. Room was clean, food was good at the restaurant, bed was comfortable. All around good experience.”

Mar 29, 2009 by William from N. Ft Myers,FL
Overall Rating: 10

• Very clean and well maintained room. Hotel location.
• Odor in elevator.

“We found this hotel to be an excellent choice, and free parking available. The location on the Bay provided outstanding views. The only negative was the elevator - There was a strong odor of. OIL.”

Mar 19, 2009 by Deji from Upper Marlboro,MD
Overall Rating: 10

• It was clean and comfortable and parking was free.
• I wish it was closer to south beach.

“All in all its a nice and clean hotel. The staff was polite and efficient.”

Aug 20, 2008 by Zorina from Winnipeg, MB CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[6]

• The view was very nice. We enjoyed the location of the pool. The restaurant was conveniently located. Adequate complementary breakfast.
• Hotel rooms need to be upgraded especially air-conditioning.

“With upgrade of rooms and improvement in general cleanliness, we would consider paying the same value to stay there again.”

Jun 15, 2008 by Rachel from Aguadilla, PR
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[6]

• The room was comfortable and the hotel restaurant Shuckers was really good.
• Room smelled a bit strange and the hotel decor didn't say much.

“The location of the hotel is not good because there really isn't much to do. But for a one night stay, as in next day cruise, it's fine. The breakfast was good (cereals, fruits, pastries, boiled eggs, coffee, tea), the room comfortable and clean. The hotel it self needs work done but I would stay again.”

May 16, 2008 by Theresa from River Forest, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Convenient transportation from airport and friendly staff.
• The front room was not very nice.

“Great staff. Beautiful room and view for the price.”

Apr 5, 2008 by Raenette from Spring Hill, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• I liked the location, easy to find and get around town.
• The elevator was kind of scary.

“The hotel was in an easy location to find. The staff was very friendly. The pool area was large with lots of room to lay around in the sun. The room was clean and smelled very nice. The only thing not convenient was the parking area. And the elevator was a little scary.”

Mar 27, 2008 by Jennifer from Huntsville, AL
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[6]

• The size of the room was ok for 3 people.
• The bathroom is very small and creates a lot of moisture and gets hot when showering.

“Over all the room was fine. Shuckers (the hotel restaurant) was great. Beautiful view of the bay from the restaurant. Very friendly staff. There were 3 females staying there. The beds were very comfortable; there was even a twin size sofa bed and ceiling fan. We stayed on the first floor so we didn't have a balcony but we still had access to a sliding door. From what I understand the other rooms that had balconies did not have the extra space with the sofa bed. Since it was 3 of us we decided to keep the room with the most space. Continental breakfast was good. I would stay there again.”

Mar 26, 2008 by Dion from Tyler, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[6]

• The view.
• Staff not very professional.

“It was ok for the price. Quiet. Staff members argued openly in the restaurant with complete disregard for guest eating.”

Mar 20, 2008 by Eh W. from Stockport Cheshire GB
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• Breakfast.
• Bath tub not cleaned. Dust on the coffee tray. Uncomfortable building and outside.

“I had a very bad experience staying at this hotel. The first stay was on March Break week 2008 from Monday to Wed, we were assigned to a room with two double beds when I booked for two queen beds. Front desk told me there was no more two queen beds and the price was the same with two double beds. But I clearly remembered I booked queen beds and the price was 10 dollars higher. The room was in a very old and dirty building, the bathroom door could only be closed when I had to squeeze myself into the gap between toilet and bath tub. The bath tub was definitely not cleaned, I saw hairs everywhere. The air conditioner front filter panel fell off and added more noise to the room. We had to turn off the AC at night time. The elevator smelled horrible and the outside environment was terrible. My experience at this hotel was very bad. My second stay was on the same week which was on Friday (I booked the hotel before my first stay). This time we were assigned to another building which was cleaner and nicer. The room was bigger and cleaner even though the bathroom was still small. But the noise from the facility room just out side my room was too big for us to go to sleep easily. It was super noisy! All in all, this hotel has two buildings with two different levels. I felt I was treated with the second building level and price (marked 2 star) and was assigned to another building which was way to be stared. We couldn't tell it until we came back for the second stay.”

Feb 21, 2008 by Richard from Palmetto, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[8]

• Hotel was very nice.
• The parking situation was a disaster-valet only.

“The parking was garage ga

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