InterContinental Miami

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User Reviews for InterContinental Miami, Miami

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Dec 8, 2009 by Melissa from New York,NY
Overall Rating: 7

• Friendly staff, several amenities and services.
• Seems dated; it could use a facelift and refreshing.

“Though the staff was friendly and fairly attentive, the decor and room fixtures seem to be in need of an update/upgrade. Overall there appeared to be adequate services to make it a comfortable place to stay.”

Nov 1, 2009 by John Jackson from Florissant,MO
Overall Rating: 8

• Very nice.
• No vending machine for late night cravings.

“Very nice hotel close to the port.”

Jun 1, 2009 by Shauna from Houston,TX
Overall Rating: 10

• Staff was so professional, friendly, courteous and helpful.

“Everything was very clean. The hotel was situated in a perfect location, on the water and walking distance to many popular restaurants and shops. The staff was top-notch. It was fabulous and I would highly recommend it to anyone.”

Feb 18, 2009 by Jan from Bowsman,Canada
Overall Rating: 10

• Location plus the general cleanliness and ambiance.
• Restaurant was way too expensive.

“Liked everything except the prices in the bar and restaurant. The staff was awesome and very helpful and friendly.”

Feb 11, 2009 by Patrick from Fishers,IN
Overall Rating: 9

• Big rooms and great service.
• No restaurant for dinner

“Great location for our business trip and the whole staff went above and beyond with everything.”

Feb 9, 2009 by Robyn from Jefferson,OH
Overall Rating: 8

• Clean and staff was accommodating when we arrived very early.
• A festival was going on in the local park at the base of the hotel. Music loud into the night.

“Excellent service and very accommodating. Clean, attractive and service from staff was excellent. We enjoyed the stay very much.”

Nov 24, 2008 by Leonard from Palm Springs,CA
Overall Rating: 9

• Location.
• $35 a day for parking rental car.

“Exactly what you would expect for an Intercontinental Hotel. Very nice.”

Nov 18, 2008 by Ralph from Sayre,OK
Overall Rating: 9

• Location, general design, cleanliness, friendliness of staff.
• Food prices were too high.

“It is a very good place to stay. We heard almost no noises in the hallway or from adjacent rooms during the night. The bedding was clean and fresh. The number of TV channels available was very good. The staff members were all very friendly and courteous.”

Nov 12, 2008 by Nihar from Worthington,OH
Overall Rating: 9

• Large clean room and bathroom.
• Expensive valet.

“The location was perfectly located next to Bayside Park. Shopping, dining, and leisure activities were close by. I would definitely stay there again. The room was large and clean. The bathroom and bedroom had nice decor. The lobby was beautiful and the Starbucks inside the hotel was a nice touch. We stopped by there before having a picnic at Bayside.”

Oct 10, 2008 by Josie
Overall Rating: 7

• The hotel was beautiful!
• The beds were awful!

“I was not very happy with the bed. The padding kept sliding off and I couldn't sleep.”

Oct 8, 2008 by Bill
Overall Rating: 2

• Location.
• Poor staff.

“Non-smoking room smelled horribly of smoke during check-in. After calling to inform them, I was told, "wait there, we'll send someone up." So I thought someone would come up to confirm the smoke smell and move us to another room. Instead, a non-English speaking elderly maintenance man walked in spraying highly intoxicating perfume smelling substances to mask the cigarette smoke smell. So I called again and was informed I could get a new room, to wait there and someone would bring me the new keys. I waited 20 minutes for someone to bring the keys - after I called twice on the courtesy line near the elevators to wonder what was taking so long. Absolutely absurd and something we did not need to experience during a honeymoon.”

Oct 6, 2008 by Will
Overall Rating: 9

• Great location, clean and friendly.
• $34/day for valet parking.

“Friendliness was their middle name.”

Aug 31, 2008 by Joyce from Port Richey, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view of the harbor and cruise ships of which we were boarding the next morning.
• I am sorry I can't think of one thing!

“This was our second stay - Dec 2007 and Aug. 2008 it was easy to get to and I can't say enough about the view, will stay again on our next cruise out of the port of Miami.”

Jul 23, 2008 by Kyle from West Palm Beach, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Prompt valet service.
• They did not restock the Mini Bar during the stay.

“A great way to enjoy Brick ell and Miami Beach. Quiet oasis in a central location.”

Jul 23, 2008 by Todd from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Convenient location to both downtown Miami and South Beach.
• Much of the staff left me cold.

“This is definitely a good hotel, but being exceptional is in the details and in this department they fall a bit short. The room was well worth the price.”

Jun 1, 2008 by Vinode from Palm Beach Gardens, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• View from the room and location to Downtown.
• The extra fees for parking and snacks in the room.

“The Intercontinental in Downtown Miami is a nice hotel located right at the waterfront near bayside hut. The convenience and view are the real stars of this hotel. The decor and staff are not greatest but will suffice for any business traveler. Not the best place for a romantic getaway. But still the rooms were clean and comfortable. I would stay there again just because of the great location.”

Jun 1, 2008 by Donell from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was perfect.
• Parking fees.

“Excellent hotel by Bayside.”

May 30, 2008 by Tiffany from Ocoee, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Starbucks in the lobby!
• Parking is expensive.

“Parking is very expensive here. Bell hops are very friendly however valet workers not so much. The shower in my room had terrible water pressure and the whole tub could use replacing. Other than that this hotel is great.”

May 26, 2008 by Joyce from Lake Worth, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to the port of Miami. Impressive lobby. Fantastic views from room.
• The Intercontinental in Boston, the rooms there were more luxurious, the lobby in Miami was more impressive.

“If visiting Miami on business, this hotel had many amenities. The rooms are functional. The one that I stayed in was comfortable. The beds and linens were very comfortable. But, if you have stayed in any of the other intercontinental hotels you know the luxury that some of the rooms have. The one that I stayed in was nice but not really luxurious.”

Nov 6, 2005 by Cynthia from Amsterdam, DE
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• The close vicinity of shops, restaurants, etc.
• The poor facilities in the lobby, there is e.g. only a gift shop with a very small selection of goods that van be bought.

“We paid $ 90 for the room and stayed 2 nights. When we arrived, we asked for a room with harbor view. This was only possible if we paid an additional $25 p/(which we did not) and so we got a room overlooking part of Bay-side and the street. When my husband suddenly fell ill and I went looking for something light to eat there were no shops in/ near the hotel lobby other than a gift shop where there was not much choice. Room service took over half an hour to be delivered. The room was clean, bathroom satisfactory. The hotel has only valet parking.”

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Amenities at InterContinental Miami, Miami

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Beach Business Center CD Player Cellular Telephone Rental City Center Coffee Maker in Room Concierge Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym Express Checkout FAX Fitness Center or Spa Florist Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities

High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Shops/Commercial Services TV Remote Control Television with Cable Tennis Turndown Service VIP Rooms/Services Valet Parking Vending Machines Video Checkout Wake-up Service

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