Doubletree Grand Hotel Biscayne Bay

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User Reviews for Doubletree Grand Hotel Biscayne Bay, Miami

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Dec 3, 2007 by Margo from Dallas, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Convenient location.
• Room was muggy so we cranked up the air.

“Overall, this hotel was fine. The room seemed muggy when we arrived, so we cranked the A/C. We also had just one towel, and the staff suggested at midnight that we come down to get more towels. We took some off the housekeepers cart in the a.m. From then on, we had no towel issues. Also, the staff was hit or miss. Some were very friendly and helpful; others were not at all helpful and seemed to be bothered with helping us. We found this all over Miami. Two pleasant women trying to shop to fill a container, and we were either helped very well, or people were rude to us. Is there something in the air or water here?”

Aug 27, 2007 by Jay from Hampton, VA
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[2]

• I liked the dream beds and the presentation in the lobby.
• I did not like that the room view was of dirty trash on the side of the building and it was at the far end of the hall.

“The hotel was nice for the price I did like the dream beds but the room I had the view was horrible.”

Aug 20, 2006 by Tom from Shirley, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• The convenience of the restaurants, shops ,and all the amenities such as the lay out of the pool an its multiple hot tubs etc.
• The parking availability too much noise too early as a result of lots of constructions going on all around the hotel

“Very nice building , well kept and the choice of two great restaurants..”

Aug 13, 2006 by Jody from Tampa, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice room, very comfortable bed.
• Parking is a pain/expensive.

“Central location between downtown and Miami Beach- staff is very friendly- Parking is $20-24 per day.”

Aug 10, 2006 by Hyunkwon from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding.
• Hard to find how to get there by my car.

“overall, it's good.”

Jul 28, 2006 by Bruce from Sarasota, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were clean, nice bedding and bathrooms.
• $24 to park, a long walk from the elevator to our room.

“This a large hotel/condo complex. Check was fast an courteous. Our room was on the 8th floor and looked on to the sun deck, so we had to keep our curtains pulled as there were people walking past our room constantly. Although the room was not a suite it was a decent size with a very nice bathroom, comfortable bed and nice linens. The cleanliness was very good. We did have to pay $24 to park.”

Jul 24, 2006 by Yemel from Pbg, FL
Overall Rating: 6
Cleanliness:[4] • Staff:[5] • Location:[9]

• Location.
• Very cold front desk staff, a lot of noise all night long!

“It needs a renovation, cleanness, better customer service, the location is great because is just in front of the school which I attend to, but I wouldn't visit for leisure.”

Jul 12, 2006 by Hyunjung from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• The room was spacious and pretty.
• The area is somewhat dangerous and it smells bad. (cigarette smell everywhere).

“It was good to stay in that hotel except that the smell was disgusting.”

Jun 15, 2006 by Matthias from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• Great view from pool of Miami Beach / Bay / Harbor.
• Neighborhood under construction.

“Friendly staff, clean, quite, restaurants and Newsstand in lobby, vale parking ($24 flat/24hrs), nice rooms.”

Jun 8, 2006 by Matt from San Antonio, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[8]

• The pool is great.
• Parking was $24 even for a short overnight.

“Nice location. Great pool. The parking fee should be waived for guests. $24 is ridiculous.”

May 9, 2006 by Yemel from Pbg, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location, warm delicious cookies a check in, room service staff is very kind and quick! room quality is very good.
• First stay the people next door tried t open my door!

“Most of the staff is very kind and helpful. Room service staff is kind and quick. The location is very convenient and the marina view is very attractive. Bell staff service is not that good, you have to wait for a long time before they come to ask you if you need anything, and then again you have to wait longer for assistance.”

1 of 1 people found this review helpful.

May 8, 2006 by Tyrone from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The cleanliness of the hotel and the secure environment along with the security and amenities offered.
• I asked and was told that I could received a king sized bed as it was my wedding night....I wasn't accommodated and when I complained I never got a call.

“The location is convenient especially since I was going on a cruise to the port...there is a lot of construction going on in that area and that part of town lacks shops and other businesses that is in other locations. the hotel is clean and comfortable but as far as the service I got it left a lot to be desired. I even tried to get an upgrade but never got a reply.”

1 of 1 people found this review helpful.

May 2, 2006 by Joe from Jersey City, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location and great facilities.

“Great place to stay, very comfortable and easily accessible.”

Jan 3, 2006 by Miehye from Mclean, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• The hotel room was cozy and clean, and the location was also excellent.
• Parking fee was not what I expected

“Among the hotels that I used from this trip, I liked Double Tree best. It was clean and cozy, and I regret staying there only one night.”

Jan 3, 2006 by Russ from Parkton, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Beautiful interior rooms.
• Corridors need improvement. Garage separated from hotel is difficult with small children.

“All in all, a nice urban hotel. The room interiors were recently renovated and rather plush, but the corridors had bumpy carpet and peeling wallpaper. Parking configuration made the stay a bit difficult with small children.”

Jan 2, 2006 by Bill from Evansville, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Beautiful location and view.
• N/A

“Beautiful location in downtown Miami. Convenient to downtown, Coconut Grove and South Beach. Beautiful views of Biscayne Bay. Parking at $20 per day was added to the bill, and the gratuity of 15% on food in the Bar was charged automatically.”

Dec 31, 2005 by Takei from Plymouth, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Room size, clean.
• No free high speed Internet.

“This hotel is good, but no information about parking.”

Dec 30, 2005 by Jai from New London, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent hotel in Miami.
• The Valet parking for $19.20 per day.

“Excellent hotel in Downtown Miami, near to America Airlines Arena and Wayside Market, 5 minutes drive to Ocean Drive, south beach, the paradise of Miami. Worth for the money.”

Sep 8, 2005 by Tracey from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great!!!
• The location of the elevator!!!

“The hotel staff was great. We enjoyed our stay with them. And will be back next year. Thank You.”

Aug 28, 2005 by Matt from Princeton, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• pool

“I would highly recommend this hotel to anyone. Very nice.”

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Amenities at Doubletree Grand Hotel Biscayne Bay, Miami

Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable