Doubletree Grand Hotel Biscayne Bay

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User Reviews for Doubletree Grand Hotel Biscayne Bay, Miami

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Nov 28, 2009 by Connie Fountain from Brandon,FL
Overall Rating: 10

• Our room was on the ocean front which we requested.
• I had to pay $29 to park.

“A
large hotel and you were in a large room, clean and nice bathroom. It was the best Double Tree that we have had the pleasure to stay in. We will stay here on our next visit to Miami.”

Jan 23, 2009 by Wendy from Black Jack,MO
Overall Rating: 5

• The staff was nice.
• You pay for what you get. The room was just a dressed up Motel 6.

“When I first arrived, I was asked if I was in the right spot (I was offended). My room was next to the service driveway so we it was noisy at all night with trucks dropping off items. My room had bugs (roaches).”

Sep 3, 2008 by Lateesha H. from West Fargo, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Large spa.
• Did not get the chocolate chip cookie at check-in like all the signs say in the hotel (and try to get you to buy them from Starbucks).

“Very good stay overall.”

Sep 1, 2008 by Charlie from Fort Myers, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• The shower was hot and flowed well.
• No better than any other 2 or 3 star hotel.

“Overall, the rooms were moderately clean, and the bed was somewhat comfortable. The view was less than spectacular.”

Jul 21, 2008 by John from Broken Arrow, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice staff, nice rooms, great location.
• Did not have a shuttle bus to airport.

“Very relaxing place to stay with a great view of Port of Miami.”

Jul 16, 2008 by Tracey from Cocoa Bch, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Roomy comfy room, quiet.
• Parking fees way too high.

“Room a bit muggy A/C cranked fixed it, Its' $29 a day to park now, had to walk "a million" miles to my room, but, it overlooked the marina, nice view. Room was huge and comfy. Very quiet back here. Nice for the business traveler.”

Jul 16, 2008 by Edward from Spring Hill, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Very nice view over the bay towards Miami Beach.
• The in room refrigerator with snacks that are charged to the room when touched.

“The parking valet personnel were not very clear on the parking cost by using the Hotel parking or the public parking across the street. The overall stay was good.”

May 29, 2008 by Ricky from Windermere, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[7]

• Friendly and efficient staff. Quality, clean hotel.
• Only valet parking available--almost $30.00 per night. Long walk and stairs from elevator to guest room.

“Hotel is easy to find and is well built, well maintained, and has a friendly and efficient staff. There is no self-parking, valet-only.”

May 20, 2008 by Frank from Auburn, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• Friendly staff.
• The distance from elevator to the room, very long walk!

“I enjoyed my stay at the Doubletree, the staff was friendly and very helpful. The parking in Miami is a joke! I would think the management at the Doubletree would purchase parking for there paying customers. The hotel was at full capacity and is probably full 95% of the time. So it would be nice for the Doubletree to buck up for some parking.”

May 16, 2008 by Coutrot from Miami, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[4]

• Space in room and comfort.
• The area is not safe in the evening!

“The hotel looks to be in good area during the day but it's not the same in the evening. Care to be outside alone in the dark. We were attacked one night when coming back to the hotel by foot.”

Dec 3, 2007 by Margo from Dallas, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Convenient location.
• Room was muggy so we cranked up the air.

“Overall, this hotel was fine. The room seemed muggy when we arrived, so we cranked the A/C. We also had just one towel, and the staff suggested at midnight that we come down to get more towels. We took some off the housekeepers cart in the a.m. From then on, we had no towel issues. Also, the staff was hit or miss. Some were very friendly and helpful; others were not at all helpful and seemed to be bothered with helping us. We found this all over Miami. Two pleasant women trying to shop to fill a container, and we were either helped very well, or people were rude to us. Is there something in the air or water here?”

Aug 27, 2007 by Jay from Hampton, VA
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[2]

• I liked the dream beds and the presentation in the lobby.
• I did not like that the room view was of dirty trash on the side of the building and it was at the far end of the hall.

“The hotel was nice for the price I did like the dream beds but the room I had the view was horrible.”

Aug 20, 2006 by Tom from Shirley, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• The convenience of the restaurants, shops ,and all the amenities such as the lay out of the pool an its multiple hot tubs etc.
• The parking availability too much noise too early as a result of lots of constructions going on all around the hotel

“Very nice building , well kept and the choice of two great restaurants..”

Aug 13, 2006 by Jody from Tampa, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice room, very comfortable bed.
• Parking is a pain/expensive.

“Central location between downtown and Miami Beach- staff is very friendly- Parking is $20-24 per day.”

Aug 10, 2006 by Hyunkwon from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding.
• Hard to find how to get there by my car.

“overall, it's good.”

Jul 28, 2006 by Bruce from Sarasota, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were clean, nice bedding and bathrooms.
• $24 to park, a long walk from the elevator to our room.

“This a large hotel/condo complex. Check was fast an courteous. Our room was on the 8th floor and looked on to the sun deck, so we had to keep our curtains pulled as there were people walking past our room constantly. Although the room was not a suite it was a decent size with a very nice bathroom, comfortable bed and nice linens. The cleanliness was very good. We did have to pay $24 to park.”

Jul 24, 2006 by Yemel from Pbg, FL
Overall Rating: 6
Cleanliness:[4] • Staff:[5] • Location:[9]

• Location.
• Very cold front desk staff, a lot of noise all night long!

“It needs a renovation, cleanness, better customer service, the location is great because is just in front of the school which I attend to, but I wouldn't visit for leisure.”

Jul 12, 2006 by Hyunjung from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• The room was spacious and pretty.
• The area is somewhat dangerous and it smells bad. (cigarette smell everywhere).

“It was good to stay in that hotel except that the smell was disgusting.”

Jun 15, 2006 by Matthias from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• Great view from pool of Miami Beach / Bay / Harbor.
• Neighborhood under construction.

“Friendly staff, clean, quite, restaurants and Newsstand in lobby, vale parking ($24 flat/24hrs), nice rooms.”

Jun 8, 2006 by Matt from San Antonio, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[8]

• The pool is great.
• Parking was $24 even for a short overnight.

“Nice location. Great pool. The parking fee should be waived for guests. $24 is ridiculous.”

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Amenities at Doubletree Grand Hotel Biscayne Bay, Miami

Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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