Hyatt Pittsburgh Airport

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User Reviews for Hyatt Pittsburgh Airport, Pittsburgh

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Apr 28, 2008 by Michael from Belpre, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great style.
• The bathroom sink faucet was terrible!

“I really liked the facility and seemed to be a value. That faucet in the bathroom sink need to be changed!”

Mar 23, 2008 by Larry from Middletown, DE
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[4]

• Nothing.
• No valet, hard to get to unhelpful staff.

“They dont even have people to help w/bags.”

Mar 23, 2008 by Amber from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[5]

• Wonderful pool and gym facilities.
• Parking was rather expensive; you had to pay every time you left.

“Beautiful lobby and the pool and gym facilities were phenomenal; room was nice typical 3 star hotel room.”

Mar 17, 2008 by Aidan T. from Dublin, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[2]

• The hotel was, neat, clean and spacious.
• The parking lot was difficult to find and in poor condition.

“The Hyatt Airport provides neat, clean, up-scale lodging in a contemporary/modern setting. The public areas are spacious and well-maintained. My room was in very good condition, and provided for a comfortable stay. The negatives: The hotel is difficult to access by automobile. There is no parking/temporary parking at the main entrance. Available parking is at the far end of the hotel, requiring a very long walk to the front desk/lobby. The parking lot is in poor physical condition. And why did I have to pay to park outdoors? I arrived after 10:00 PM, departed by 11:30 the following morning and was charged either $12 or $14 (I can not remember the exact amount). The frustrations of dealing with the parking situation would nullify the perceived value if I had to pay.”

Mar 12, 2008 by Deb from Lakeville, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Comfortable bed and bedding.
• It was daylights savings time and they did not call me on time.

“Very comfortable rooms did not go anywhere but the room-bring your own shampoo and soap-very poor quality for the type of hotel, especially when it is at an airport where customers dont want to unpack everything and want a few conveniences. Rooms and bed were very comfortable.”

Feb 12, 2008 by Peggy from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything about it was great.
• Nothing of note.

“It was great especially if you are flying in or out of Pittsburgh International Airport you don't even have to go outside to get to the terminal. The only down side is you have to pay for airport parking.”

Feb 6, 2008 by Bill from Weymouth, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Proximity to the airport.
• Nothing.

“Connected to the airport. no more needs to be said.”

Jan 9, 2008 by Greg from Gahanna, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[6]

• Room was very nice.
• Poor access to the hotel.

“Right at the airport but needs better access from the main road coming into the airport.”

Jan 9, 2008 by Robert from Indiana, PA
Overall Rating: 3
Cleanliness:[9] • Staff:[4] • Location:[5]

• Location convenient for air travelers, but not otherwise.
• Poor maintenance and room preparation.

“I've stayed at this hotel about 4 times and was never fully satisfied. This Hyatt is not up to a 3-star rating. On this trip there was a faulty light in the bathroom that kept turning on and off. The coffee-maker was in stored in the closet where I didn't find it until just before I left (and no tea). They charge for internet use (unlike 2-star hotels in the area). It was also surprisingly noisy, I could hear every move of my upstairs neighbor when he was in the uncarpeted bathroom. I would rather stay at the 2-star La Quinta nearby. When I checked out I expected the desk clerk to ask me how my stay was but he was uninterested.”

Jan 9, 2008 by Steve from Berwick, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Cleanliness.
• No front entry with self-parking.

“A real nice hotel, except for not being able to self-park in the front. Also, could not get in the rear entrance after hours using our hotel card, even though it stated we could.”

Dec 20, 2007 by Carol from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room, great bath.
• Parking! Very expensive.

“This hotel is a great option for the airport traveler. You can get there the night before an early flight and walk right into the airport. The restaurant is good if not the most attractive, lively bar, the wait staff is overly friendly and not so skilled, but the chef is good. The wait staff seems to be constantly cleaning, spraying table tops, etc. While you are eating. Rooms are very nice, very Hyatt, good quality.”

Dec 11, 2007 by Lorrie. from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and quality amenities.
• Coffee accessories not refilled. Conditioner in bathroom was not a new bottle.

“Great overall experience. Need some attention to details. Caulking in bathroom was gone and black mold exposed around tub. Only one disposable cup available for coffee when 2 tea bags and 3 coffees set ups were there. Also only one cream and sugar packet in basket.”

Oct 1, 2007 by Renick from Albright, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, friendly, close to airport.
• I liked the hotel.

“Very clean, convenient to airport, friendly, nothing to dislike.”

Sep 3, 2007 by Larry from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall quality standards were excellent.
• No complaints

“A Hyatt is a Hyatt unless it doesn't want to be a Hyatt any longer.”

Aug 24, 2007 by Kim from Oakland, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Was not in the middle of city but still close to everything we needed.
• At airport, had to pay for parking every time you left.

“The room and bathroom were very clean. The hotel staff was very friendly and helpful.”

Aug 20, 2007 by Cindy from Cincinnati, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Decor was updated and nice.
• Could have been cleaner. Slight dirtiness must be an indicator of why it gets 3 stars rather than 4.

“Hey, Why am I being asked for another review when you have never addressed my complaint from over a month ago at the Westin Pittsburgh? I had a horrible experience there and that was never even acknowledged by you!”

Aug 19, 2007 by Thomas from Arlington, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[8]

• Good view and accessible to airport.
• No refrigerator.

“The hotel was nice, but no refrigerator.”

Jul 20, 2007 by Mary S. from Hendersonville, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[3]

• Nothing!
• 7 yr old son found toenail clippings in rugs!

“This was by far one of the worst hotels I have stayed in! The bathroom had mold all around the shower and toilet. My children could not reach the sink to wash their hands. When I asked for extra towels I was questioned as to why I needed them (There were 2 large towels for 2 adults and 2 children) There were no valet services and our parking charge was for the hotel airport. They did not direct us to closest restaurants, instead told us the nearest area was 30 minutes away (a complete lie; we found all of the attractions while getting back on the interstate 7 minutes from the hotel.). The worst incident was after unpacking and putting 2 small children to bed, my son on the way to his bed informed me that there was a toenail in the rug gross! I found a housekeeper and he told me we could switch rooms. Are you kidding? Switch rooms after a 12 hour drive, unpacking and 2 small children? They did not even offer to vacuum the rugs! And the refrigerator we were promised was no where in site! This was a complete disappoint for a family that can only afford a vacation once a year! I would never stay in this hotel again!”

Jul 11, 2007 by Colleen from Tooele, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Restaurant.

“Excellent location if you are delayed at the Airport.”

Jul 10, 2007 by Alice from Parma, OH
Overall Rating: 1
Cleanliness:[5] • Staff:[8] • Location:[8]

• Easy to locate and get to.
• Parking and housekeeping.

“Check-in was great. Upon arriving in Room I found no cups, one package of decaffeinated coffee (no regular), and no creamer. On the morning of Friday 7/6 there was a knock at the door. When I answered (through the door) the housekeeper said she would come back to clean the room. She then asked if I was checking out or staying. When I replied that I was staying, she said that she would be back later. I left the room shortly thereafter. When I arrived back in my room, late that night, the room had been untouched. There still were no cups, no regular coffee, and no creamer. The bed was unmade. The tip I left for the housekeeper was still there. It was quite obvious that no one had entered the room since I left.”

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Amenities at Hyatt Pittsburgh Airport, Pittsburgh

Fitness Center or Spa Pool

Restaurant Room Service