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Hyatt Regency Miami 4-star

400 S E Second Ave, Miami, FL

The Hyatt Regency Miami offers 612 newly renovated rooms adjacent to the James L. Knight Center, the Riverfront Exhibition Hall and the University of Miami Conference Center.[more]

  • Amenity Highlights — Golf, Fitness Center or Spa, Tennis, 24 Hour Front Desk, Babysitting/Child Services
  • Average User Rating: 8.0 [rate it]
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User Reviews for Hyatt Regency Miami, Miami

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[7.5]
Based on 1312 user ratings

Apr 28, 2008 by Vero from Torrance, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Quality of facility & service met reputation/expectations.
  • No internet service without paying.

“Hyatt Regency 4-star! In Miami, this was a good hotel; restaurant and other service were good!”

Apr 27, 2008 by Jerry from New Madrid, MO
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[7]

  • Friendly, location.
  • Cleaning staff no speaking English.

“Met our expectations.”

Apr 26, 2008 by Karen from Seaford, DE
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[6]

  • Close to cruise port.
  • Too much construction, no view.

“We stayed one night precruise. It was convenient and suitable for one night but is not a resort hotel. The balcony doors are sealed shut and it would have been nice to have had some benches to sit on outside.”

Apr 22, 2008 by Scott from Sandy Hook, CT
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Classic Convention Center amenity.
  • Classic Convention Center amenity.

“Great for the business traveler in downtown Miami, medium for all else.”

Apr 8, 2008 by Judy from Oceanport, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[10] • Location:[7]

  • Staff was very friendly and helpful.
  • Power went out in the hotel. Room itself was quite dusty. Valet parking is expensive.

“The hotel is definitely a 4 star property. but the staff is super friendly and helpful. The metro mover is close to the hotel which is free and has a stop at the famous Bayside Market Place which is full of shops, restaurants, boat rides etc.”

Apr 7, 2008 by Sergio from New York, NY
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[2] • Location:[4]

  • Room very spacious.
  • Very cold check in. Very poor gym and pool.

“A poorly managed downtown hotel.”

Apr 6, 2008 by Robert from Shell Knob, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Hotel staff was friendly & helpful. Easy access to the cruise port.
  • There was a Haitian convention there and the security staff was rude & mean.

“Arrived to the hotel and was greeted by a warm and friendly desk clerk. She quickly had us checked into a very nice room on an upper floor for a nice view. She also took time to answer our questions. There was a Haitian conference later that night with many security personnel who were very rude and mean. But I do not think it was the hotel security staff. There were also several pro tennis players staying there for the upcoming tournament. An easy walk to the people mover and the Bayside Mall. I would highly recommend this hotel.”

Apr 5, 2008 by Diane from Colorado Springs, CO
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Clean, well kept.
  • Construction around hotel, odor of fresh paint in room was very strong.

“The Hyatt is geared primarily for business travelers, being in the busy downtown area. We stayed for two days prior to a cruise which happened to be a weekend so the weekday bustle wasn't an issue. It's a moderate walk to the Bay front Marketplace for some touristy diversions and there's some restaurants there as well as some downtown places if you can find them. Overall, it's a pretty good option for someone who wants to be close to the cruise terminal but if you're spending more than a day or so I'd try for a hotel along a beach area where there's more to do.”

Mar 31, 2008 by Kimberley from Altamonte Springs, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Nice room and comfortable bed/pillows.
  • Expensive Valet Parking - $27 / day.

“It was a great hotel in the heart of Downtown Miami and I loved the fact that I was easily able to walk to my meetings.”

Mar 30, 2008 by Jennifer from Virginia Beach, VA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[5]

  • Pretty room with a great TV.
  • There were strange smells in the bathroom and room.

“The hotel was very nice and the staff was friendly. I did not really enjoy the location. It was dirty with lots of construction. It was great for us traveling to a cruise.”

Mar 29, 2008 by Nadia from Harwood Hts, IL
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[7]

  • Good location near hallways, but very small rooms with no fridge or microwave.
  • No fridge, no microwave, problem with internet connection.

“Wrong qualification for 4-star hotel-max I would rate it for would be 2.5 stars. Huge problems with internet connections (T-Mobil Wi-Fi customer service-wireless provider for Hyatt-was horrible and not supportive). Parking fee-$27/per night. No fridge or even microwave in the room. The rooms are small and not so clean. Will never stay again.”

Mar 28, 2008 by Ann M. from Buena Vista, VA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[8]

  • I liked the location of the hotel and the breakfast was excellent.
  • Noisy. Parking very $ & bathroom was very dirty.

“The hotel has a beautiful lobby although parking is definitely a hassle and very expensive. The decor is rather out of date and they even charge for internet access. They charged for every little thing and it was a 4-star hotel. The bathtub was filthy.”

Mar 28, 2008 by Debbie from Tinley Park, IL
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[2]

  • We liked the set up of the room.
  • They had a fire. We moved during the night to a new hotel.

“Most staff was nice. When evacuated a worker offered us a free breakfast. When we did check out, my sister said what will you write on line about this, a man said don't do that. Then he gave us a free room for the night and took off the valet parking. The first lady wasn't going to do that. I wish I had his name. He was very nice. For the pursuer they were under to find 600 plus rooms for people they were handling it very well.”

Mar 27, 2008 by Brenda from Port Coquitlam, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Location, friendly staff.
  • No access to the balconies anymore.

“Although this Hyatt is getting surrounded by tall condo buildings and you can not use the balconies anymore, it is still a nice, clean, safe place to stay with helpful staff and a good location for pre/post cruisers. (Remodeling is almost complete I think).”

Mar 24, 2008 by Steve from San Antonio, TX
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[8]

  • Good location close to Bayside.
  • Even though remodeled, the bathrooms are tired.

“Good location. Close to metro Mover and Bayside. Bathrooms need to be updated. Stains on bedspread (newly remodeled room). Breakfast just okay considering the price. I'd call this a three star property.”

Mar 24, 2008 by Chris from Douglasville, GA
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Location and amenities.
  • Hotel had a fire (small) and didn't have power for 13 hrs.

“Nice hotel but I was not pleased after a 4:30am fire alarm then zero electricity or internet access so I couldn't handle my business. They did however waive the charge for valet parking and my small dinner bill for a hamburger and 2 beers.”

Mar 24, 2008 by Paul from Fort Laudrdale, FL
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[5]

  • Location.
  • Parking.

“70s style hotel with odd room configuration, self parking very inconvenient.”

Mar 20, 2008 by Alan from New Orleans, LA
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[4]

  • Nothing.
  • Rooms were old, tired, broken sink, moldy bathroom.

“I do not recommend due to parking distance and cost as well as conditions of the rooms.”

Mar 14, 2008 by Errol from Knightdale, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location.
  • Construction in surrounding area.

“Great location, beautiful inside, good service.”

Mar 10, 2008 by Beverly from Arvada, CO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[6]

  • The beds were very comfortable.
  • The staff could have been friendlier.

“very clean, great rooms! But if your looking for friendly service from the staff, your in the wrong hotel.”

Amenities at Hyatt Regency Miami, Miami

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Beach
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
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