Embassy Suites Hotel Miami-International Airport

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User Reviews for Embassy Suites Hotel Miami-International Airport, Miami

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Jan 13, 2010 by Cari from San Francisco,CA
Overall Rating: 8

• Courteous staff, cool atrium/lobby.
• Hotel restaurant mediocre.

“Staff was very courteous and helpful, from the guy at the gate to the woman who brought up my room service. The atrium/lobby is very cool with lots of plants, stream, rocks, etc. The bed was comfortable and the room was huge. Location difficult to get to from freeway and kind of confusing.”

Apr 10, 2009 by Sattam from Montgomery,AL
Overall Rating: 8

• Being close to everything & especially the south beach.
• Surprised it did not have enough safety deposit boxes. Some Embassy suites I've earlier stayed at had room safety boxes.

“Parking should be free of charge for customers paying for the room.”

Mar 29, 2009 by Laura from Duluth,GA
Overall Rating: 10

• Beautiful plants and pool area.
• Needed a more casual restaurant, maybe a coffee/drink stand as where you could take a drink to the pool. In addition to the restaurant available.

“Beautiful atrium hotel with lots of plants, light, and a pond and stream with fish. Gorgeous pool garden area. Nice free breakfast with daily free drinks at 5-7. Great room with separate living area and kitchen. So comfy.”

Mar 23, 2009 by Kevin from Punta Gorda,FL
Overall Rating: 9

• Everything about this hotel is very nice.
• The hotel had $30 for internet and parking.

“Everything is very nice. The free shuttle to local restaurants is great. I would not want to be on-foot in that neighborhood. Hotel staff was great. Very helpful.”

Mar 4, 2009 by Eric from Naples,FL
Overall Rating: 8

• The size of the rooms are great.
• The parking.

“The best thing about the hotel was the size of the rooms. They were very big rooms, plenty of space. View was not that great I had a strip club about three blocks away with flashing neon lights. Good thing the Drapes block out the light. I called the front desk three times and no one picked up the phone, I had to go down stairs to speak to someone at the front desk.”

Feb 9, 2009 by Ben from Bartlesville,OK
Overall Rating: 1

• The in house bar attendent stole my credit card and used it .

“This hotel was a nice hotel with a good location close to the airport which meet my purposes. However the in house bar attendent stole my credit card and used it for 2 days before I realized it was gone.”

Dec 26, 2008 by Susan from Chatham,IL
Overall Rating: 3

• Breakfast buffet.
• Room smelled like Lysol spray and mold. Restaurant was very long wait, was not busy either.

“Our room smelled like mold and Lysol spray. We arrived at 8 in the evening, kids were starved. The restaurant was not busy and took forever. Waitress never checked on us, no refills, no explanations, ignored. Brought our food which was good, ignored again had to wait forever to get check. Sent the family on up stairs while I waited. Breakfast buffet was fine.”

Dec 5, 2008 by Vickie from Miami,FL
Overall Rating: 10

• 2 TVs so you can conveniently watch different TV channels, free breakfast, happy hour daily, microwave and fridge, free printing & internet facilities.

“Very friendly staff, worth more than the hotel rates.”

Jun 6, 2008 by Mitchell from Opelika, AL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• It was conveniently located and the rooms were spacious and very comfortable.
• The outside could use a little work and the hot tub as well, it was not functioning correctly.

“I thought the hotel was great and I will definitely stay there again.”

Jun 5, 2008 by Jennifer from Arlington, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Value.
• Problem with AC fan making noise.

“We were very pleased with the value we received for the price we paid. Breakfast was very good.”

May 18, 2008 by Stephen from Jacksonville Beach, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent staff! Great location! beautiful hotel!
• Not a thing! Everything was spot on.

“This hotel has been recently renovated, and the rooms are GREAT! The staff are extremely friendly and professional. They attend to your needs in everyway, and always with a smile. This hotel just keeps getting better and better. I LOVE IT!”

May 17, 2008 by Michelle from Canby, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The most comfortable beds!
• Shuttle not big enough or frequent enough.

“A super pleasant hotel for business or travel. Very convenient to airport, nice restaurant, hotel is spacious and clean.”

May 16, 2008 by Janet from Little Rock, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The bed was great.
• Next to the airport, which I knew before.

“Front desk extremely helpful and nice. Breakfast great, staff nice, rooms fine, bed great, carpet a little worn, little noisy from the airport and trains.”

May 14, 2008 by Christopher from Calgary, AB CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent shuttle service from and to airport.
• Twin size beds.

“Clean room, nice upgrades in room, convenient airport layover stay.”

May 3, 2008 by Lorena from Riverview, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Big room and good breakfast.
• We opened the door of another room by accident with our key.

“It's a nice hotel with big and comfortable rooms. It's clean. Has a nice breakfast buffet. Also, has a happy hour but we didn't have time to go to it. The staff was very friendly.”

Apr 30, 2008 by Angela from Largo, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Granite counters, flat screen TVs, and King size bed were added bonuses and outstanding.
• They charged us Ten dollars extra so we could park our car in the hotel parking lot.

“Once we got past the extra ten dollars they asked for so we could park our car in the hotel parking lot, everything else was wonderful. The entrance and courtyard to the Embassy Suites was outstanding and lovely with the waterfalls and trees and cafe candlelight dining. We were very impressed. Our room was decent with many bonuses and details including granite counters, 3 sinks, bar fridge, 2 flat screen TV's, King Size bed with feather top mattress pad, and elegant dark hardwood furniture. In the morning, a newspaper was waiting at our front door, and we were treated to a complimentary full course breakfast downstairs. The service was friendly, the atmosphere romantic and inviting. Over all, we received much more than we expected with Embassy Suites. We will definitely be visiting there again.”

Apr 24, 2008 by Alana from Oakland, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room clean and well appointed; staff helpful and professional.
• Paying for WiFi.

“I was pleasantly surprised, given the star rating. There werent a lot of things to do nearby. However, my stay was I was more short and for business purposes. Therefore, I was more interested in the comfort of the facility, which I considered very nice and calming. Given it's proximity to the airport, planes can be heard when the patio doors are open. However, when closed, you hear nothing.”

Mar 10, 2008 by Kelsey from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[6]

• The hotel had a charming courtyard, with many singing birds, and a lavish garden.
• It was very close to the airport, and I could hear the planes taking off every few minutes.

“It was very pleasant, and the rooms were gorgeous, but it was very close to the airport, and had many tourists checked in.”

Mar 7, 2008 by Eileen from Andover, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very good staff. Good free breakfast.
• Nothing.

“Very comfortable. Friendly helpful staff. Nice courtyard. Nice pool area. Good free "happy hour".”

Mar 6, 2008 by Lawrencia from Atlanta, GA
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[10]

• Rude staff.

“The staff wasn't friendly at all. I was quoted 1 price and reserved the room on line when arrived the room was more. The staff including the manger on duty that night was awful. Didn't care about what you was saying walked away while I was asking question about how did that happen. Also we went out came back our room door was open. I told staff and someone was there and there was someone else's message left in the room and no one really cared or got back to us. I would not recommend this hotel to know one.”

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Amenities at Embassy Suites Hotel Miami-International Airport, Miami

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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