Holiday Inn Miami International Airport

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User Reviews for Holiday Inn Miami International Airport, Miami Springs

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Apr 27, 2008 by Christine from Imperial, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Free shuttle bus that took us from the airport to hotel, and from hotel to cruise port.

“This hotel was perfect for the short stay. Hotel staff was friendly and the room was clean. Also, it was very convenient, as it is located approximately 2 miles from the Miami Airport. The only complaint that I have is about the pizza delivery menu that was slid under the door. We ordered a large cheese pizza from 1 of the 2 menus (that were slid under the door of our room), and when the pizza arrived, they said it was $17.95, but it was supposed to be $11.50.”

Apr 23, 2008 by Joyce from Delta, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to airport with shuttle.

“This is a ok hotel nothing fancy. We just stayed 1 night after our cruise. Was ok for that reason but would not stay any longer. The shuttle was good.”

Apr 20, 2008 by Lori from Freehold, NJ
Overall Rating: 4
Cleanliness:[7] • Staff:[9] • Location:[7]

• Security was terrible and common area was dirty.

“A pizza delivery man knocked on our door on the 3rd floor at 3:30AM. He had the wrong room. I asked at the front desk about security and found it to be very lax, if there was any at all during the night. I filed a complaint with the front desk clerk who told me she would alert the manager but I don't know if he was told or not.”

Apr 20, 2008 by Victoria from Bexley, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was friendly.
• The rooms and hallways are dated and need a bit of a facelift.

“It was conveniently located next to the airport which was my main goal.”

Apr 19, 2008 by Lillie F. from Hampton, GA
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[7]

• Clean linen and convenient to the Miami Port.
• Not customer focus. We could not get a shutter from the airport in a timely manner and could not get anyone to answer the phone at the hotel.

“This hotel is convenient to Airport and Ports; however, the personnel do not speak or understand English enough to satisfy the English speaking population.”

Apr 18, 2008 by Robert from Doral, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[10]

• Only the location.
• Did not like anything.

“It is the worst hotel I have stayed in the past 10 years or more.”

Apr 17, 2008 by Brent from Warsaw, IN
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[5]

• Exercise room and pool.
• Hotel was dated and tired.

“This hotel has had no renovations in years. Everything looked old and dated. Front desk staff was very nice. I would not recommend this hotel to anyone.”

Apr 16, 2008 by Chuck from Oak Bluffs, MA
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[2]

• Staff was accommodating and shuttle bus was timely.
• There is no way this should have been considered a 3 star hotel.

“This is an economy hotel only! I would not recommend it.”

Apr 13, 2008 by Moe from Naperville, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[8]

• Location.
• Old hotel, rusty smell, A/C too noisy, dirty carpets, so on.

“This is a 2 star moderate hotel. Except the location, everything else is not to the 3 star level. Carpets are old and there is a rusty smell in the hallway. Overall this hotel needs a major renovation work.”

Apr 13, 2008 by Stephen from Boca Raton, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[5]

• Flat screen in the room.
• Nothing nearby.

“Free shuttle to the port of Miami, free shuttle to the airport, flat screens in the room.”

Apr 13, 2008 by Sally from Big Oak Valley, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Staff nice and helpful.
• Took a while to get a shuttle from the airport.

“Friendly staff, good for overnight stay when flying in and out of Miami International. Older and a little tired looking but clean enough.”

Apr 10, 2008 by Renee Y. from Chicago, IL
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[7]

• Free parking.
• Hotel is old.

“The hotel is old. Guests got stuck in the elevator. Outsiders has easy access to the hotel.”

Apr 10, 2008 by Luis from Stratford, PE CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Décor.

“Close to the airport. Common areas and room decor were not particularly attractive.”

Apr 7, 2008 by Marguerite from Sidney, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Updated furnishings and TV.
• No food facilities after 10 pm.

“The only thing that was of and concern was that the shuttle only went every half hour, it would be better if the shuttle went more often.”

Apr 7, 2008 by Pam from Minot Afb, ND
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• The room décor.
• The common areas were shabby and the hall carpets dirty. Ice machine on one floor for a 16-floor hotel.

“The staff made me wait until 4 pm. to check in even though they were checking in their other customers. I got the feeling they were waiting to give me the least desirable of the remaining rooms. I was happy with the room. It was nice but did not face the ocean. However, the hall areas we shabby and dirty. The lobby was very large and appeared nice but when I looked closer the ceiling tiles over the check-in desk were dented and pushed up. Parts of the front of the desk were missing. It looked shabby. I don't think this hotel is 2.5 stars.”

Apr 7, 2008 by Tom from Lewisburg, PA
Overall Rating: 7
Staff:[8] • Location:[7]

• Close to the airport very convenient for business.
• Older.

“Hotel is within 1 mile of the airport which is very convenient. Staff was friendly and the room was clean. Restaurant was very good.”

Apr 4, 2008 by Bridget from Sugarloaf Key, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was fantastic and the food was fantastic, no really.
• Everything was superb.

“The staff was very helpful. The service was impeccable and the room service correct and friendly and the food was a pleasant surprise. We were in Miami on business and never expected this treasure in an old Holiday Inn. It was a very pleasant surprise. The hotel and its staff placed us in a good mood for our meeting and its success. We thank them for this small gem in this hurried and unforgiving world.”

Apr 3, 2008 by Brian F. from Seattle, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Easy access to airport, reliable Internet access.
• Isolated from stores and restaurants.

“Functional but a bit dreary. Would have been nice if there were other restaurants besides a Burger King and Polo Tropical within walking distance as I had no car.”

Apr 1, 2008 by Sherilyn from Bothell, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Convenient, friendly, clean.
• 'Worn out'.

“The staff was friendly and helpful, and everything felt and looked clean. Our room had lots of very poorly done patch work on walls, ceiling, tile as well as hairdryer broken off wall and light switch plate askew. 'In the day' I'd guess it was very nice.”

Mar 31, 2008 by Jeanne from Macungie, PA
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[4]

• The free internet service was great. I was able to print out my boarding passes with no wait or hassle.
• Repeated clogged toilet, used soap, noisy guests past midnight, cleaning not up to par.

“As we arrived a large budget rental truck was parked in the drop off area and the shuttle for Holiday Inn was there too. The driveway to unload was unusable. The truck was allowed to be parked there for the duration of our stay. Our toilet was clogged and someone came to fix it however, it was still clogged when we went to use it and we had to call the desk again for service. This delayed our leaving for our evening plans. The public toilet on the main floor was also clogged. Seems they have a plumbing problem. Guests across from us and next to us were allowing their young children to run around the halls crying and carrying on. They kept us awake from about 11 pm until 1:00 am. We had to be up by 4:00 am for an early flight. Our wake-up call was for 4 am and we weren't called until 4:15 am. Not an overall good experience for us. The cost was high for this kind of result.”

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Amenities at Holiday Inn Miami International Airport, Miami Springs

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pool Porters Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service