Crowne Plaza Miami International Airport

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User Reviews for Crowne Plaza Miami International Airport, Miami

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Jan 26, 2010 by Nick from Alexandria,VA
Overall Rating: 5

• It's in a good location.
• The internet service is horrible...it's very slow and unreliable.

“This hotel is best suited for business travelers. Some of the staff are not very attentive. One day I had no maid service and needed fresh towels. It took about an hour after speaking with the front desk staff before I got them and when the maid got there, she knew no English and didn't know what I needed.”

Jan 25, 2010 by Leif from Hamburg,AE
Overall Rating: 4

• Convenient location to MIA airport
• Little bit outdated rooms and public spaces, needs some retouch.

“The hotel seems to need an overhaul, smelly rooms (even on the non-smoking floor) and gloomy public spaces. Everything works, but not a 3 star.”

Sep 1, 2009 by Benita from St. Albans,NY
Overall Rating: 10

• I liked the cleanliness, comfort and convenience of the hotel
• n/a

“I booked this hotel the night before leaving for a cruise.I enjoyed staying at the hotel with my children and my mom. It was very clean and comfortable. My expectations were met. I would definitely recommend to anyone who's looking for comfort and cleanliness.”

1 of 1 people found this review helpful.

Dec 21, 2008 by Dave from Bowmanville,Canada
Overall Rating: 9

• Pool area was amazing!
• Not a huge selection of restuarants in the area.

“Overall beautiful hotel, very clean and pride of ownership shows.”

Apr 15, 2008 by Marian from Inkster, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly, helpful staff, clean, nicely decorated, comfortable bed.
• Like everything.

“Location good; close to airport. Very spacious and comfortable room. All staff that I encountered was very friendly and helpful. Overall great experience!”

Apr 9, 2008 by David from Seattle, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[10]

• Location.
• Staff unfriendly.

“Ok hotel close to the airport. I would not stay there again.”

Apr 5, 2008 by Jeff from Eustis, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[5]

• Sharp looking lobby & rooms. Very clean & even upscale impression.
• Not a great location/neighborhood with a bad looking parking lot & outside appearance.

“Bad first impression on the outside due to surrounding neighborhood, parking lot and hotel exterior. However, inside hotel was very well furnished with an upscale appearance. Rooms were very clean, modern and relatively roomy. Service was very cordial and tried to assist even if not entirely helpful. Overall a very good 3-star hotel at a (relatively for Miami) reasonable rate.”

Mar 1, 2008 by Maria from Henderson, NV
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[3]

• Comfortable bed.
• Bad area, noisy, in remodeling phase but did not advise prior to arrival.

“This hotel is convenient to the airport. the lack of honesty of the staff is a poor reflection overall, as I left my Bose headphones and ipod in my room and when I called to inquire- they had not been turned in but the room had been turned over. I specifically remember leaving them on the other bed in plain sight, simply forgot to grab them on the way out.”

Nov 29, 2007 by Beth from Matthews, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• 24 hour shuttle service to airport.
• Did not find anything wrong.

“Very satisfied with this hotel. Shuttles to and from airport run every 20 minutes, 24 hours a day. Friendly staff, clean rooms, comfortable beds. Excellent work out room, whirlpool and sauna. Kids loved the pool.”

Nov 12, 2007 by Nelva, C. from Murrieta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Employees are friendly and helpful.
• To be asked a question in both English and Spanish in one sentence without a pause. Confusing. I'm bilingual!

“It is attractive, very clean with friendly staff. Shuttle buses run every 20 minutes to the airport; close to the airport and in the path of some airplanes but you do not hear them if you close the window covering.”

0 of 1 people found this review helpful.

Jun 1, 2007 by Israel from Mayaguez, PR
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[7]

• Spacious room.
• Dirty hallways rugs, limited gym facilities.

“Ok.”

May 9, 2007 by Doug from Normandy Park, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I liked the secure access only thru the first floor.
• Pedestrian access was compromised.

“Neighbor appears to be running down a bit. Construction around area is not helping.”

Apr 23, 2007 by Holly from Meriden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean & quiet.
• No smoking rooms available.

“The hotel rooms were very high quality, spacious and clean.”

Mar 11, 2007 by Carolyn from Bethany, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very attractive, clean room and bath, spacious for 2, very good bed and bedding.
• Lobby could be larger.

“Excellent for one night stay or business conference. We used as pre-cruise and were quite happy with the hotel.”

Mar 8, 2007 by Geoffrey from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Ease of getting to and from Mia - and helpfulness of shuttle driver.
• No assistance in getting baggage from lobby to room.

“Good clean hotel with generally competent staff; very well located.”

May 4, 2006 by James from Fairbanks, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic bed- nice shuttle to airport.
• Elevator is slow.

“Nice hotel- staff very friendly. Great bed ! Waiter in restaurant was very good as was the food.”

2 of 2 people found this review helpful.

Apr 24, 2006 by Laurie from Riverton, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice amenities and super location for first night.
• Really ugly stain in bathtub.

“Great location for a late arrival into Miami. Lovely extras in the room... ear plugs, lavender mist, soothing CD. Great bed. Transfer from hotel to South Beach and from Airport to hotel was excellent.”

1 of 1 people found this review helpful.

Apr 7, 2006 by Glenn from Bellingham, WA
Overall Rating: 3
Cleanliness:[8] • Staff:[1] • Location:[7]

• It was close to the airport.
• No wake up call, after we called it in, as well the same thing happened to our friends!!!!

“This hotel needs to have an automated system for wake up calls. We were very disappointed that we did not get woken up as requested, and almost missed our flight! Furthermore we found they had a guaranteed wake up call policy. It is nothing more than a joke, when we called them on this matter. The manager said this matter is under investigation 3 weeks ago and still has not gotten back to us. Other than that, the hotel overall was decent.”

Mar 23, 2006 by Howard from Fairbanks, AK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Hotel was high quality with excellent amenities.
• No hotel entry from rear parking lot, had to walk around the building.

“This hotel was conveniently located very near Miami International Airport. The facilities were very nice with an excellent lounge and restaurant and pool area. The lobby was a little small but adequate. The room was a standard hotel room as expected for this class of hotel.”

1 of 1 people found this review helpful.

Mar 20, 2006 by Joe from Wilsonville, OR
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[7]

• The rooms are very clean and well funded. A nice king size bed with a desk, over-stuffed chair and a good size bathroom. The quiet zones are great.
• The hotel is a complicated drive from the airport, the staff is not that friendly and the breakfast in the morning is way too expensive.

“We were looking for a good spot to sleep before we took an early flight out of Miami. The airport is really poorly designed, which includes the roads around the airport, really complicating the trip to the hotel. The staff is not that friendly. They check you in and that's about it. The rooms are the highlight of the place. They are very clean and well furnished with a nice king size bed, over stuff chair, desk, big bathroom. We slept really well and although we could hear plains flying over from the lobby, we couldn't from our room. There is a shuttle to and from the airport provided by the hotel that is convenient and runs every 20 minutes.”

2 of 2 people found this review helpful.

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Amenities at Crowne Plaza Miami International Airport, Miami

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf

Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room News Stand Outdoor Pool Parking Phone with speaker Pool Porters Restaurant Room Service Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms Television with Cable Video Checkout

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