Springhill Suites by Marriott Miami Airport South

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User Reviews for Springhill Suites by Marriott Miami Airport South, Miami

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Mar 7, 2008 by Etienne from Anacortes, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• The front desk staff. Although too much work for one person. Had to wait a lot while she served others.
• Discourteous and tardy courtesy van driver from the airport.

“Comfortable bed, clean room, convenient to airport, mixed review on staff.”

Aug 4, 2007 by Donald from Washington, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The complimentary breakfast was wonderful and the staff very helpful.
• Access to food and shops is very difficult unless you have a car.

“We would stay in this hotel again under the same circumstances. We would have preferred queen beds instead of double beds. The cleanliness, breakfast, and friendliness and helpfulness of the staff were great, except for trying to communicate with the cleaners who didn't speak English.”

May 21, 2007 by Trina from Hixson, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• Clean, inexpensive.
• Phone communication prior to arrival, curt, rude.

“Very nice clean hotel. Phone communications need improvement but upon arrival staff very nice.”

May 14, 2007 by Susan from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so friendly and the hotel was beautiful.
• There was nothing I didn't like on this trip to this hotel.

“The hotel was bright and clean. The staff was very friendly and went out of their way to accommodate us. The room was clean, had plenty of towels and supplies. Best and friendliest place I've ever stayed in Miami. I would return to this hotel in a heartbeat.”

May 10, 2007 by Sheila from Port Charlotte, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Real clean, nice rooms and great breakfast.
• Shuttle driver are careless and drive way too fast.

“I like the place it is new and the room and breakfast was great. I would stay for an extended stay.”

Apr 26, 2007 by Jeanette from Grand Junction, CO
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[4]

• Eating area was light and cheery.
• Cleanliness; air blowing on bed; bath light in bedroom.

“Was told on the phone and in person that I wasn't entitled to any service from staff; a little hard to get to.”

Apr 24, 2007 by Ron from Port St Lucie, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Use of the internet, breakfast, atmosphere, ambience for a 2.5 star hotel.
• Had two beds in the room and kept hitting my foot on the footing of the bed by the air conditioner.

“This hotel is very nice. It is clean and comfortable, and very conveniently located to downtown, airport and university settings.”

Apr 23, 2007 by Joyce from Wichita, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Airport transportation.
• Nothing.

“Very friendly hotel, clean very good value.”

Apr 21, 2007 by Michael from Tampa, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[3]

• Had wireless internet access and small kitchenette.
• Difficult to find and the service was rather poor.

“When it was time to check out there was no one at the front desk and took about ten minutes for someone to show up. The hotel was acceptable but would not recommend it for someone coming in at night, it was a little hard to find, the streets are not marked clearly and even with map quest we had a hard time finding the hotel.”

Apr 13, 2007 by Jean from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great staff and good shuttle service.
• I a little bit isolated from restaurants. It may not be the only one in that area.

“The room is well designated and very functional.”

Mar 31, 2007 by Daniel from Anderson, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Hotel was clean and neat with a very good Continental Breakfast.
• Hotel was in a remote location with nothing in walking distance.

“Very good place for the business traveler on an extended stay with their own transportation. Staff was very helpful and worked to make our stay pleasant.”

Mar 19, 2007 by Angela from Mississauga, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Free shuttle service to surrounding area.
• Not enough chairs around pool.

“This was an excellent choice for our pre-cruise one-night stay. The room was clean and spacious and the hotel was close to both the airport and the cruise ship terminal.”

Mar 15, 2007 by Maria from Metairie, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[5]

• Clean, quality for the price paid.
• The access to the hotel should be more visible.

“I only stayed the night with a late check in in. The room was very nice and clean, nice thick towels. The small sitting room was comfortable and pleasant. The entrance to the hotel needs to be more visible since its the only entrance before you cross a waterway. Once you cross the waterway; its about 2-3 blocks before you can make a u-turn. I have a pleasant stay.”

Mar 14, 2007 by Nicholas from Fort Myers, FL
Overall Rating: 6
Cleanliness:[5] • Staff:[4] • Location:[8]

• I did not like the service of maintenance and the restaurant.

“For this trip, I was there for pleasure for the weekend to visit south beach. I love Marriott very much overall. Compared with the Somerset Marriott in new jersey I stayed in last year, the spring hill Marriott is lacking greatly in the amenities in the rooms, neglected my maintenance request to correct the lack of hot water in the shower, the front desk clerk, ms. Williams argued with me about my stay not being linked to my Marriott rewards, and lastly, the free breakfast buffet was less than desirable with dried out egg patties and overcooked sausage. People had to make their own waffles and bus their own tables. This location needs to take lessons from the Somerset Marriott in new jersey if the spring hill Marriott ever wants to achieve a 3 star rating like the Somerset location. Although I paid $12 for the breakfast buffet at the Somerset location, it was first class in my opinion and I was catered by the staff and treated properly befitting a 3 star hotel. Due to the lack of seating at the spring hill Marriott, I felt rushed to eat fast because of others standing around waiting for tables. Also, I had to avoid stepping in French fries thrown in the hot elevator!”

Mar 14, 2007 by David from Downey, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• The additional space of 2nd sub-room & fridge and microwave.
• The sub room could have been a real room with its own TV.

“The hotel is not far and is located near the Hwy for easy access onto the Miami metro mass transit system. The rooms are more spacious than your standard hotel room.”

Mar 13, 2007 by Phyllis from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Appealing.
• Isolated location.

“Great experience, excellent continental breakfast.”

Mar 8, 2007 by Rick from Batavia, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[1]

• The rooms were very nice and the staff very friendly.
• The location was horrible. No restaurant or bar nearby.

“Property was nice but I think the hotel is only good for business travelers.”

Feb 2, 2007 by Arno from Chatham, ON CA
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[2]

• Nothing.
• Isolated, no food, nothing in walking distance.

“We waited over an hour for the hotel shuttle to appear after placing two calls. The shuttle did not even stop at the designated pickup and only another traveler onboard saw us frantically waving our arms when he roared past. The hotel location is very isolated and a taxi would be required for any need. Only a breakfast service was provided and no food is available after 10 am.”

Feb 1, 2007 by Brenda from San Bernardino, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[1]

• Continental breakfast was ok, it wasn't too expensive.
• Unfriendly staff in the morning, too remote of a location.

“Non-smoking facility, but our room reeked of smoke and were not offered a new room. We had two rooms under the same reservation, but were put on different floors. Staff did not mention that airport shuttle runs only on the hour in the mornings. We had to call our own taxi and spent $30 to get to the airport on time, as we had just missed the shuttle. Hotel is far from any restaurants or stores. Shuttle driver blared the radio and wasn't too friendly.”

Jan 17, 2007 by Elsie from Harrisonburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great.
• No restaurant on-site.

“We liked everything about this hotel. For the price, it was better than more expensive hotels we've stayed in on the east coast of flap. We would highly recommend this very fine hotel to anyone!”

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Amenities at Springhill Suites by Marriott Miami Airport South, Miami

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Restaurant Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service Wet Bar