La Quinta Inn Winston Salem [Winston-Salem, NC]- Hotel Reviews - MyTravelGuide.com


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La Quinta Inn Winston Salem 2-star

2020 Griffith Street, Winston Salem, NC

A prime location for both business and leisure travelers, La Quinta Inn and Suites Winston-Salem is just minutes from all popular attractions including Old Salem.[more]

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User Reviews for La Quinta Inn Winston Salem, Winston-Salem

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 162 user ratings

Sep 3, 2008 by Mary from Dobson
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[10]

  • The Inn was close to where I needed to be the next day.
  • I still have bite marks from the fleas or bedbugs that were there.

“I told the staff that they need to fumigate the room due to the fact that I was bitten all night by something, and the only response I got was "Thank you". There was no concern over the numerous bites that I had on my face and body either from the staff at this location or from the main office. I travel a lot, and this was the first negative experience I have had anywhere. Of course, this was the first time I have stayed at a La Quinta Inn. I went home and scrubbed myself for hours, and I still don't feel clean. Not only was I bitten all night, but the room was dirty. The carpet was dirty and stained, and you could see where the dirt was mopped into the corners in the bathroom. There was even a quarter on the floor which I assume a previous guest had dropped. The room obviously hadn't been cleaned appropriately since then. If it is cleaned the way it was before I stayed there, the quarter is probably still on the floor. I would not be so upset had I even received an apology and a promise that the room would be fumigated so that other guests don't have to go through the same thing which I did. I complained to the main office and still received no apology or promise that the problem would be handled.”

Jul 12, 2008 by Deborah from Evansville, IN
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[9]

  • Good free continental breakfast.
  • NA.

“Very filthy rooms: smelly, unswept, carpet was very old and very stained throughout. Poor staffing: only one person at desk who was too busy to properly help customers, very rude and unfriendly housekeeping staff who apparently take no pride in their work.”

Jun 13, 2008 by Vivian
Overall Rating: 8 Overall user rating

  • Good location, comfortable beds, generally helpful staff.
  • Manager trainee
    needs more people skills.

“Great location, nice facilities, very comfortable beds and generally pleasant staff make this a great choice for any traveler; we have stayed there twice this year and look forward to staying there again in the future.”

May 27, 2008 by Roger from Greenville, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Price.
  • Breakfast was not very good.

“Good buy for the money.”

May 8, 2008 by Anita Koon from Lexington,SC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • good value, pet friendly, nicely appointed, comfy beds.
  • Nothing.

“Nice pet-walk area with poop bags, beds very comfortable-Very good room for the money.”

May 7, 2008 by Jonathan from Hamptonville, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Extremely comfortable beds.
  • There was a rowdy bunch staying down the hall from us.

“Great overall experience, as usual at this hotel. The room was clean, staff was friendly, and this La Quinta has the most comfortable beds of any hotel I have ever stayed in!”

Mar 21, 2008 by Glenn from Burlington, ON CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It had internet access, it offered a continental breakfast.
  • No hot tub.

“Very good hotel - location and amenities.”

Feb 24, 2008 by John from Washington, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The front desk personnel were outstanding. Friendly, kind, considerate and extremely helpful.
  • Having to leave.

“Great location in Winston-Salem. Good restaurants nearby. Friendly and helpful staff. We enjoyed our stay immensely.”

Feb 21, 2008 by Jonathan from Boonville, NC
Overall Rating: 9 Overall user rating
Cleanliness:[6] • Location:[10]

  • Room layout is very attractive.
  • Tile in the bathroom needs more cleaning between guests.

“I have stayed at this hotel several times. The staff at the front desk can be scarce at times, but helpful when you can find them. The layout of the rooms makes you feel more like you're at a vacation house than a hotel. The rooms are quite clean; however the bathroom tile flooring needs more attention between guests. The comfort of the mattresses is the best of any hotel I have ever stayed in. I have a bad back and it is so nice to be able to sleep well away from home. There are only two drawbacks for me. The TV service seems to be a satellite company that doesn't carry some of my favorite basic channels; however you will get multiple HBO's. Lastly, there is no wireless internet. The wired internet in the rooms works ok, but I have had problems with it since my first stay at this property. It loses connection frequently and the tech support company says everything is working properly. Hmmm? Overall, a great value and nice place to stay.”

Feb 21, 2008 by Marsha from Wake Forest, NC
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[8]

  • I like the convenient location of this hotel. Also, the restaurant next door "Village Tavern" was excellent.
  • Getting a bottle of water was a bit of a challenge.

“This was a comfortable, hotel experience. It met all of our expectations. It was clean, heat/air worked well, ample towels provided without asking, and convenient to everything - lots of chooses for food, etc. We would definitely stay again.”

Dec 13, 2007 by Kim from Asheville, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The room was spacious and had a large table and hard wired internet that made it easy to work.
  • The room could have been cleaner.

“I often stay in the area but this was the first time Id stayed at this particular hotel. I will probably go back. It was much nicer than I expected. The staff treated me well.”

Sep 24, 2007 by Eugene I. from C. Amalie, VQ
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • The central location to entertainment, dining and downtown.
  • The full couch in the room made accessing the right side of the bed a bit uncomfortable and the breakfast menu has nothing for health conscious people.

“The hotel is will located for business or leisure travel due to the fact that it is near to everything from entertainment, shopping, restaurants and down town. The out door pool is great for the price.”

Apr 28, 2007 by Seth from Edgewater, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Room layout.
  • Bigger in room desk.

“Good for one or 2 night stay. Bigger coffee in room and desk would be great need for longer stay.”

Apr 12, 2007 by Joe from San Francisco, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Convenient location with very nice staff!
  • Allows dogs and the one next door barked some.

“Pleasant hotel close to everything with a very nice staff looking to serve and please. Free internet which was super nice and mostly always available.”

Apr 12, 2007 by Tony from Baltimore, MD
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[8]

  • The front desk service was great!
  • I requested, but did not get, a non-smoking room which was very frustrating.

“Everything looked great and was comfortable. But I believe that all hotels should be non-smoking. Staying on a smoking floor was not pleasant.”

Feb 26, 2007 by Chuck from Hummelstown, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Cleanliness, convenient, and very comfortable.

“This Hotel is close to the interstate Highway and close to my Business destination. It is always clean, staff friendly, at a good price.”

Feb 1, 2007 by Pam from Moyock, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Overall nice, good breakfast choices, friendly staff.
  • Does not apply.

“I liked the location just off the freeway and convenient to restaurants. It was a nice non-smoking room. Good employees and decor. Great place to stay for the price.”

Jan 2, 2007 by Terry from Annandale, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Clean rooms, nice rooms, good location.
  • Would like breakfast to be served later.

“The rooms are nice and clean and the hotel is close to shopping and restaurants and right off i-40. The grounds and common areas are clean and attractive and the staff is friendly and helpful. Overall, we enjoyed our stay here.”

Jan 1, 2007 by Dawn from New Bern, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location; comfortable lobby with snacks, clean and comfortable room.
  • Nothing.

“I booked this room for my parents (in their 60's). They originally had a reservation at a low-2-star down the road. This hotel was a high 2-star, much better location, nicer rooms & lobby and with "name-your-price" we paid less than the cheaper hotel down the road. ”

1 of 1 people found this review helpful.

Dec 11, 2006 by Catherine from Hubert, NC
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Friendly service, spacious room.
  • Was given a smoking room - however, it was clean a relatively fresh and livable for a non-smoker.

“The most impressive part of this stay was the friendliness of the manager on duty the night I checked in. She was also quickly responsive to a problem with the toilet leaking and fixed it herself. The rooms were clean and spacious. The windows opened which is a plus for temperature control and air freshness. Breakfast was fine.”

Amenities at La Quinta Inn Winston Salem, Winston-Salem

  • 24 Hour Front Desk
  • Adjoining Rooms
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Boating
  • Breakfast
  • Conference Facilities
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Double Bed
  • Electronic Door Locks
  • Elevators
  • Express Check In
  • Express Checkout
  • Fishing
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Handicapped Rooms/Facilities
  • Heated Pool
  • Internet Access
  • Jogging Track
  • Laundry Service
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Play Ground
  • Rollaway Beds
  • Safe Deposit Box
  • Single Bed
  • Smoke Detectors
  • Sprinklers In Rooms
  • Suite
  • Wake-up Service
  • Wheel Chair Access
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