Courtyard by Marriott Hanes Mall [Winston-Salem, NC]- Hotel Reviews - MyTravelGuide.com


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Photo of Courtyard By Marriott Hanes Mall

Courtyard by Marriott Hanes Mall 2-star

1600 Westbrook Plaza Drive, Winston Salem, NC

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Hanes Mall, Winston-Salem

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 120 user ratings

Aug 23, 2009 by Joan Cattie from Berwyn,PA
Overall Rating: 10 Overall user rating

  • The pillows and bedding were fabulous.
  • A refrigerator in the room would have been nice.

“A Marriott experience is always a good one. I was so pleased when my priceline 'bid' turned out to be a Marriott. We will definitely try this again - this was my first priceline experience.”

Aug 21, 2009 by Erik from Needham,MA
Overall Rating: 8 Overall user rating

  • It was pretty much as advertised and staff was friendly.
  • Our balcony faced a blank wall, that was worst part.

“As noted above, the hotel is as advertised as it really is. Staff was friendly and helpful. The room was clean, as were the lobby, pool and whirlpool. Would stay there again without question.”

Jul 10, 2009 by Mary from Marshall,IL
Overall Rating: 9 Overall user rating

“Nice room. Enjoyable stay.”

Jun 27, 2009 by Kimberley from Middletown,DE
Overall Rating: 6 Overall user rating

  • Close to restaurants.
  • Rooms not very spacious.

“Hotel was ok. I expected a better room was a 3. Room was very small.”

May 6, 2008 by Kelvin from Randleman, NC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[6]

  • It was convenient to where I needed to be. It may not be easy to find for some, but being from the area it worked well for me.
  • The air conditioner was aimed right into the room's desk and would not cool the room. I moved the desk and it was fine.

“The hotel was everything I expected and a little more. Small problems but the upside outweighed them.”

May 8, 2007 by Vickie from Miami, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Location, staff and very clean and new.
  • The maid could not understand any English.

“We enjoyed it very much a pleasant stay.”

Nov 12, 2006 by Marc from Midlothian, VA
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[3]

  • Balcony.
  • No smoking.

“None smoking hotels that offer a balcony for smokers will get uniform threes on these surveys. Those who offer no accommodation for smokers will get zeros. These facilities aren't hospitable - they are hostile.”

Nov 9, 2006 by Katrina
Overall Rating: 10 Overall user rating

  • I am planning to travel to this destination next year and would love to stay there again.
  • I can't think of anything.

“The hotel had a wonderful atmosphere. The hotel staff was friendly and willing to go the extra mile to meet our needs. The hotel was located in an excellent location.”

Nov 1, 2006 by Carolyn from Charlotte, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Very quiet, felt safe in the area. Staff was helpful. Very clean. Excellent breakfast.
  • The hotel was fine, but a little hard to find. Cell phone came in handy!!

“I would recommend it for anyone. There was a group tour checking in at the same time I arrived, but the process was smoothly handled with no delays.”

Oct 19, 2006 by Jim from Anchorage, AK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great Business Center
  • N/A

“Excellent accommodations and super price.”

Oct 2, 2006 by Teresa from Hamilton, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location, clean spacious rooms, well lit, secure.
  • Nothing.

“Nice quiet location with good amenities - workout room, nice hot breakfast, great reading material, Internet access. I would recommend others to choose this hotel.”

Sep 26, 2006 by Oscar from Saluda, NC
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Breakfast buffet was good, but expensive.
  • Difficult to get to.

“A little below average for a Marriott.”

Sep 1, 2006 by Patty from Cincinnati, OH
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • The computers in the lobby.
  • Expensive breakfast buffet.

“Overall just an average opinion, nothing great nothing bad.”

Aug 21, 2006 by Shefaye from Greensboro, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The staff was very pleasant.
  • I enjoyed everything about this hotel.

“I would refer friends and family here for any occasion.”

Jul 10, 2006 by Ric from Sanibel, FL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Very clean and comfortable.
  • There were some kids running around the halls.

“Very clean and comfortable hotel.”

Jun 26, 2006 by Tana from Boone, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The linens.
  • Charge for toothbrush.

“It was a very nice hotel off of the highway. Linens and room were excellent and clean.”

1 of 1 people found this review helpful.

Jun 21, 2006 by Kelley from Potomac Falls, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean, excellent customer service.
  • There was not one thing that I can say that was negative about this hotel.

“Excellent accommodations. Nice, well- decorated guest rooms, lovely lobby and great front desk employees! I highly recommend. It is also a great location.”

Jun 17, 2006 by Scotty from Jeffersonville, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The staff at the hotel were exceptionally helpful and courteous.
  • It is a little bit difficult to find.

“This hotel is a well maintained hotel in the Hanes Mall area of Winston-Salem. It is a business class hotel with all of the amenities one would expect. The hotel is clean and well decorated. I would choose this hotel again for my travel needs.”

Jun 14, 2006 by Mark from Merchantville, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • This was the ideal hotel experience Everything was great.
  • Not a negative comment to make.

“The hotel staff were polite and very helpful. They moved me into the king bed room that I asked for. The whole experience was great. Much better than the experience I had at the Fairfield I recently stayed at.”

Jun 12, 2006 by Karen from Sebastopol, CA
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[4] • Location:[5]

  • Room and bed were comfortable.
  • It was being remodeled. No computer available.

“Hotel was typical of most Courtyards. Beds were comfortable. There was a buffet breakfast that we thought came with the room, but we were charged extra $5.50 each, even though we only had coffee, a pastry, and 3 small chunks of melon. Location was close to a mall and variety of restaurants.”

Amenities at Courtyard by Marriott Hanes Mall, Winston-Salem

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service

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