InterContinental West Miami

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User Reviews for InterContinental West Miami, Miami

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Dec 4, 2009 by Yasmine from Kingshill,VQ
Overall Rating: 10

• We loved everything.

“Friendly staff, comfortable beds, clean, and quiet.”

Oct 13, 2009 by Jan from Stockton,CA
Overall Rating: 3

• We got to store our luggage in the lobby storage.
• Shuttle service.

“Out of the way for a hotel airport. Shuttle service was bed. Very disappointed for an Intercontinental hotel. Very disappointed.”

Aug 27, 2009 by Sandra from Miami,FL
Overall Rating: 8

• It was a quiet atmosphere.
• I was not pleased to see a towel on the floor with blood stains, Especially after a sign is posted in the bathroom to please reuse your towels.

“Overall, as I stated before the atmosphere was quiet and the staff was very nice.”

Aug 4, 2009 by Viviana from Orlando,FL
Overall Rating: 9

• Proximity to airport and friendliness.

“Great!”

Jul 13, 2009 by Morris from Sausalito,CA
Overall Rating: 5

“This hotel was more like a Holiday Inn dressed up with lipstick. The walls were so thin that you can hear all the noise.”

Jun 1, 2009 by Monte from Cumming,GA
Overall Rating: 5

• Noisy next room of young punks kept security busy, and annoyed all other guests.

“Adequate, not upscale, located close to MIA airport. Roads close, more traffic noise to deal with.”

May 12, 2009 by Jack from Overland Park,KS
Overall Rating: 9

• Pool, work out facilities and overall class of the hotel.
• Nothing comes to mind.

“Nice location, convenient to airport. Hotel was very nice and clean overall.”

May 7, 2009 by Tony from Ponchatoula,LA
Overall Rating: 8

• Comfortable beds.

“If I stayed here again, I would be sure not to eat in the restaurant.”

May 4, 2009 by Lisa from Jacksonville,FL
Overall Rating: 7

• The staff was pleasant.
• Accommodations were average. Sheets of one bed smelled.

“Overrated!”

Apr 26, 2009 by Joni from Redmond,WA
Overall Rating: 8

• The room was very nice and private.
• Limited activities and food/drink choices.

“The hotel is close to the airport which is convenient and close to outside fast food chains - if that is what you are looking for. They painted the hallway on the floor we were in and it smelled, I am sure they don't do that all of the time but I wish they would have contacted me to let me know prior to painting. The staff was the best part - superior customer service.”

Apr 19, 2009 by Christina from Punta Gorda,FL
Overall Rating: 7

• The gym was great!
• The room had a moldy smell.

“This hotel has one of the best hotel gyms I have ever been seen. The staff overall was friendly. The breakfast buffet is overpriced, but that is typical of most hotels. The bed was comfortable, but the room had a weird moldy smell. Overall it was a great price for where we were staying.”

Mar 23, 2009 by Lynn from Clarence,NY
Overall Rating: 10

• Extremely clean and luxurious.

“The room did not have a great view but was very clean and comfortable. Staff was very friendly and helpful. The only problem was it was not close to any other restaurants - their restaurant was very expensive and we did not eat there.”

Mar 3, 2009 by Bruce from Sudbury,Canada
Overall Rating: 10

• Visually appealing, friendly staff, great pool area, comfortable beds.
• No ice or vending machines, cafe by the pool would be great.

“Really enjoyed our stay, we had a baby and an eight year old with us, the entire hotel is visually appealing, friendly staff, great pool area, comfortable beds. We had a king size in our room and slept better than at home. We would certainly use this hotel again on a future trip to Miami!”

Feb 19, 2009 by Joy from Bristol,CT
Overall Rating: 8

• When we were given a room, we discovered that the bathroom was somehow overlooked and had not been done. We were immediately given a new room .

“The hotel was in a very good location for us as we were visiting our son at the University of Miami. The room we did get (2nd one) was very comfortable, clean and nicely decorated. Did have to call for ice as there were no machines available. That was a bit of a pain. would have preferred machines to get my own ice when needed. overall, a very nice hotel.”

Feb 18, 2009 by Mike from Milton,Canada
Overall Rating: 7

• Location for shopping - shuttle to mall.

“The hotel was very nice - good for the short layover we had before we joined our cruise.”

Nov 20, 2008 by Shelley from Blue Jay,CA
Overall Rating: 10

• The staff were tremendously accommodating and knowledgeable.

“Not expecting too much in the way of amenities due to the proximity of the airport, we were pleasantly surprised. We were welcomed with an easy early check-in and a late check-out the next aft. The professionalism abounds throughout the entire staff. We would definitely stay there again, without hesitation!”

Sep 6, 2008 by Martijn from Amsterdam NL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Nice, big, comfy room.
• A bit impersonal, did not like the bar.

“Good for business travelers and handy location close to airport.”

Sep 3, 2008 by Alex from Vancouver, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[4]

• Comfortable and clean, friendly staff.
• Too far away from city attractions.

“The hotel was beautiful and the rooms were spacious, clean and comfortable, but the location was just too far away. We spent almost $100 in one day just on taxi fares alone, commuting to downtown and south beach. It's also not close to the airport at all (about 20-25 minutes), but there was a free shuttle to the airport, so that was a relief.”

Aug 16, 2008 by Keith from Intervale, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Room was excellent, beds were very comfortable.
• Terrible parking arrangements. Expensive internet.

“Location, room, service all very acceptable at price level. Parking arrangements are very poor with shortage of self park spaces and long walk to front lobby which is only access to hotel. Internet, which should be free at this level, is very expensive.”

Aug 15, 2008 by Tony from Mckinney, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Comfortable bed. Professional service.
• Air conditioner was not properly working.

“Purpose of stay was layover between flights. Very satisfied. timing for shuttle from airport happened to work out fine (service is hourly so the wait could be long). Further from airport than expected but this did not present a problem. Several restaurants were walk able from restaurant. We went to Mac Grill which was a 5 minute walk. Overall, very good value.”

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Amenities at InterContinental West Miami, Miami

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Bathroom Telephone Bidet Breakfast Buffet Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Florist Free Airport Shuttle Free Newspaper Gift Shop

Golf Hairdryers Available High Speed Internet Access In Room Movies Internet Access Iron Laundry/Valet Services Mini Bar Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pool Porters Public Address System Radio Restaurant Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Video Checkout Wake-up Service

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