|
||||||
|
| ||||||
The Westin Resort Hilton Head Island
Two Grasslawn Avenue,
Hilton Head Island, SC
|
||||||
|
Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 357 user ratings |
Apr 15, 2008 by
Karl from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“You can rent bikes at the health club. You can walk about a mile North to the end of the island to catch the sunrise. The courtyard is pleasant to look at. The room is a nice size with a nice balcony. The balcony would have been perfect if it had better furniture. The refrigerator was only for the $5 waters and drinks. No microwave. Both of these were disappointments for a resort. One thing bothered me and other people when we were checking out. There was no prior notice of a $14 + $1.20 tax daily Resort Fee. I only had one night but the principle of it bothered me. For the other folks, it added up to a nice amount and each person was unaware of this charge until they checked out. I asked what this fee was for and was told that it was for the pool and health club. I thought that these things were part of the room charges. I felt this fee should have been included in the room charge. I would recommend staying here.”
Apr 5, 2008 by
Jean from San Clemente
Overall Rating: 5
Cleanliness:[4] •
Staff:[5] •
Location:[10]
“This could be a great hotel. It has a fantastic location on the beach, a nice pool and lots of activities for kids. Unfortunately, the quality of the rooms leaves a lot to be desired. Our room was fairly spacious but the carpet was spotted and stained, walls were dirty and scratched up (we even had a piece of gum stuck to the wall next to one of the beds.) The bathrooms are aging and we had mildew in our shower but even worse, and impossible to fix, is that the walls of the rooms are paper thin. We could hear every word that our neighbors said and everything that was said by passersby in the hallways. We asked to be moved but were told the hotel was sold out. After we inquired about canceling our remaining stay, a larger room opened up (at a premium of course).”
Jan 19, 2008 by
Gene from Roslyn Heights, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“We were familiar with this hotel when we visited Hilton Head Island a few years ago but never stayed there overnight. We were looking for the opportunity to stay there but could not afford it.”
Nov 4, 2007 by
Pam from Edwardsville, IL
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Overall this was a nice place to stay. I was very disappointed that a shuttle was not available to get to other parts of the island. To go out to dinner, It cost $48 for cab fare alone. The beach was nice. I don't play golf so I don't know about the course.”
Oct 11, 2007 by
Jim from Fairfax, VA
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[7]
“Overall, a nice hotel but further out from the main drag of Hilton head than I expected. Too few outdoor parking spaces, especially when hosting an event (i.e. wedding). Elevators need remodeling as they have an old and tired look/feel. Some rooms quite a distance from the lobby. Lobby area nice and a daily 5-7 p.m. Happy hour with good drink prices and indoor putting surface a good touch. Save for the elevators a well maintained property.”
Sep 24, 2007 by
Al from Macon, GA
Overall Rating: 7
Cleanliness:[8] •
Staff:[7] •
Location:[7]
“Good location - needs upgrades to rooms and plumbing.”
Sep 17, 2007 by
Mark from Carlisle, PA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“This hotel is ideally situated for those looking for a leisurely stay. The grounds and surrounding areas are very attractive. The hotel was very well maintained and the staff was very friendly. The rooms were clean but they are starting to show their age.”
Aug 26, 2007 by
Tara from Marietta, GA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Everything about this hotel was fabulous. The bell hop gave our son a gift for his birthday, the hotel sent 4 cupcakes on a plate that said happy birthday, and the concierge recommended a nice place to eat and gave coupons for miniature golf. The music at the pool in the afternoon was great.”
Aug 4, 2007 by
Cindy from Aiken, SC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Clean soft sheets and blankets and pillows. The bed felt so nice. Also, there was under hotel parking with an elevator for easy access to our hotel room and very easy access to the beach. Pool area was spread out and very private.”
Jul 28, 2007 by
Hector from Orange Park, FL
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Great resort - will go back. Kids were too noisy between 11pm-4am throughout the floor, Service at Carolina cafe-casual restaurant was average. I would expect better service from a place that charges $9 for drinks and $25-40 for entries. Eat outside hotel if you can. Go when kids are in school, not on vacation.”
Jul 25, 2007 by
Kelly from Columbia, SC
Overall Rating: 9
Cleanliness:[8] •
Staff:[7] •
Location:[9]
“Overall this hotel was very nice. Condition of some items in the room - like the frayed carpeting and shower condition. The hotel grounds and facilities were very well maintained. The hotel restaurant we ate at, Turtles was great.”
Jul 21, 2007 by
R.J. from Cleveland, GA
Overall Rating: 7
Cleanliness:[6] •
Staff:[7] •
Location:[9]
“The room could have been a little nicer. I stayed here 2 years ago and the room was great. This time it was average. Overall , the total experience was above average.”
Jul 12, 2007 by
Lisa from Bristol, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This resort was amazing. Everything from the staff, the beauty, location, and the restaurants was excellent! The entire family picked this resort as an all time favorite.”
Jul 11, 2007 by
Mark from Lithonia, GA
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“It is very family and kids oriented. I loved the heavenly feel that the rooms had. I have stayed here 5 times and would go back again and again.”
Jul 10, 2007 by
Robert from Mattthews, NC
Overall Rating: 5
Cleanliness:[4] •
Staff:[4] •
Location:[6]
“The hotel had a nice location and many amenities (however it was impossible to find a chair at any of the four pools or sundecks. The rooms were small but sufficient, clean but aging.”
Jul 9, 2007 by
Ron from Mount Sterling, KY
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“We found the Westin a very nice hotel from the rooms to the pool area to the beach. For the most part the staff was very friendly and helpful. The day we checked in the room wasn't ready so when we came back the front desk manager gave us complimentary dinner for all four of us at the Carolina Cafe. That was a very nice touch.”
Jul 8, 2007 by
David from Canton, GA
Overall Rating: 7
Cleanliness:[8] •
Staff:[6] •
Location:[9]
“Overall a decent property, the rooms appear to need updating. The hallways were always really warm like the A/C wasn't working. Great location, nice pool area, nice gym and bike rental on site. Would recommend it to friends and families but as I mentioned the rooms were on the small side and need updating.”
Jul 8, 2007 by
Patrick from Colorado Springs, CO
Overall Rating: 3
Cleanliness:[1] •
Staff:[1] •
Location:[10]
“I would not recommend this resort. We were treated poorly when we had issues with the safety of the room. The fire sprinkler was wrapped in tape and could not have functioned in a fire. The security bar for the patio door was completely broken. We then tried to contact the front desk and the phone was not working. The tub was filthy and the linens were torn. We lost a day of our vacation trying to get another room at the resort and seemed to get the run around from the hotel staff.”
Jul 8, 2007 by
Michelle from Linden, MI
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Great resort with beautiful grounds. Always found the staff to be helpful and friendly. Choice of restaurants on premises and 3 pools. Directly on beautiful stretch of beach. Loved it!”
Jul 8, 2007 by
Valerie from Lawrenceville, GA
Overall Rating: 7
Cleanliness:[8] •
Staff:[7] •
Location:[10]
“Clearly this is an older hotel that has been redone recently, although not very well. You can see the old wallpaper as the new peals at the corners. The air conditioner vents "banged" from the pressure of the air every time it came on, making it impossible to sleep. Maid service was friendly, as was all the staff, but inconsistent. We had reserved 2 rooms and when we arrived, neither television worked and the air conditioner in one room only blew warm air. Upon reporting this problem, some arrived immediately to fix the air conditioner and we were told every day that someone would be in to fix the televisions, but they were still not working when we checked out.”
|
|
Copyright © 2008 MTG.com, Inc. All Rights Reserved.
MYTravelGuide is a service mark of priceline.com Incorporated
About Us • Privacy policy • Terms and Conditions • Help • Partner Links • Free E-mail Alert
SiteMap • Hotels by City • City Travel Guides • Attractions • Restaurants • Cheap Hotels • Hotels in Asia
MyTravelGuide.com is not a booking agent and does not charge any service fees to users of our site.
MyTravelGuide.com is not responsible for content on external web sites.