Hilton Oceanfront Resort Hilton Head Island [Hilton Head Island, SC]- Hotel Reviews - MyTravelGuide.com


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Hilton Oceanfront Resort Hilton Head Island 4-star

23 Ocean Lane, Hilton Head Island, SC

Located in the exclusive resort community of Palmetto Dunes, the award-winning Hilton Oceanfront Resort Hilton Head Island is a beachfront paradise.[more]

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User Reviews for Hilton Oceanfront Resort Hilton Head Island, Hilton Head Island

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.5]
Based on 722 user ratings

Sep 3, 2009 by Mark from Jackson,GA
Overall Rating: 10 Overall user rating

  • Oceanfront and comfortable bed.
  • Internet access too expensive.

“Great place to stay for the price with comfortable room and bed.”

Jul 30, 2009 by Jenny from SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything.
  • Cant think of anything.

“This place was AMAZING. I loved everything. The service was great. The staff were well organized and nice. Located right on the beach. It was awesome! My kids can not stop talking about going back!”

Jul 6, 2009 by Todd from Canton,GA
Overall Rating: 10 Overall user rating

  • The location of the room was excellent and the room was very spacious.
  • Nothing.

“Excellent location, very spacious room and a great place to stay with a family.”

Feb 12, 2009 by Ernie from Roswell,GA
Overall Rating: 8 Overall user rating

  • Beach location and outside landscaping.
  • Did not apply money spent on hotel room to hilton honors act.

“Off season visit to resort. Half of the hotel was open and not many people present. Rooms were clean and overall stay was pleasant. Did charge $8 per day parking in open lot and wireless not functional in rooms only in central lobby which is poor for an upscale hotel such as a Hilton.”

Jan 27, 2009 by Lynn from Greenville,SC
Overall Rating: 10 Overall user rating

  • The atmosphere was excellent. A great experience.
  • No indoor pool.

“This hotel suited our needs very well. It has a refrigerator and microwave. It also has a table for 4 people to sit. It was very quiet and in a great area. We would definitely stay there again. We were a little disappointed that there was no indoor pool but the outdoor pool was supposedly heated, but it seemed a little chilly. There was a boardwalk that you could walk around the facility and a lagoon that was right outside our room. The complex was set up more like a condo, which was very neat. I liked it better than a high-rise hotel. It made us feel right at home.”

Jan 23, 2009 by Azim from Markham,Canada
Overall Rating: 10 Overall user rating

  • Great resort location. Very spacious rooms & attractive amenities.

“Staying at this hotel is almost like staying at a gold crown timeshare. Room with two double beds had a well equipped kitchenette. Hotel is well located in a private plantation on the beach. Greatly exceeded our expectations.”

Jan 17, 2009 by Laura from Lenexa,KS
Overall Rating: 2 Overall user rating

  • The suite, fridge, microwave etc.
  • Noisy! Doors slamming from other rooms, thin walls. Could hear everything from outside rooms.

“The grounds were nice, location GREAT right on beach. It was nice to have the suite with frig and microwave. The stay would have been nice if it was not so noisy! Every time a door would close from another room it would slam!”

Oct 26, 2008 by Mike Murphy
Overall Rating: 5 Overall user rating

  • Ethernet connection never worked-2 tries.

“Too congested. Won't stay here again. Need GPS. Food overpriced for quality.”

Oct 2, 2008 by jackie
Overall Rating: 10 Overall user rating

  • The hotel was beautiful, it was a wonderful experience for us.
  • The waiter at the restaurant was not friendly..

“I would highly recommend this resort to anyone..”

Sep 2, 2008 by Harry from Greenville, SC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Nice room spacious and clean - great pool area.
  • Poor elevator service was a pain.

“We enjoyed the service and cleanliness of this hotel for our families vacation. Great pool and grounds plus beach access. Rooms were large and well appointed. Views from every room in the hotel to the ocean were great. Beds were soft and comfortable for a long rest. The only complaint from this well seasoned traveler was the elevator service, there were 3 elevators and only one worked for 5 floors making it a hassle to use.”

Sep 1, 2008 by Nicole from Atlanta, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The hotel was clean and very accommodating.
  • There was a moldy smell in the bathroom.

“This hotel was great, It was a very nice stay, staff was very friendly, room was very nice and clean!”

Aug 30, 2008 by Stephen from Caledon East, ON CA
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[3] • Location:[9]

  • Hotel amenities, very clean, good location.
  • Staff attitude, miscommunication by staff.

“Hotel is very nice, clean and rooms are spacious. very good location right on the beach. Did not like staff attitude, they seemed snobbish and did not listen to the wishes of the guests. Had bad experience with the cleaning staff, article of jeweler went missing right after room cleaning was done. Hotel has done nothing about it.”

Aug 28, 2008 by Kasha from Calhoun, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The rooms are extremely spacious and clean.
  • The elevators on the north building were unbelievably slow and not well ventilated.

“This hotel is great for families or couples. They have two pools, one being for adults only. The rooms are very spacious and easy to relax in. no noise except the wonderful breeze off the Atlantic Ocean. Breakfast buffet is pricey at $18 and there is an $8/day parking fee not included in the room price. $12/day if you valet. Staff was very nice, friendly and accommodating. It is located in the Palmetto Dunes area of Hilton Head on the Ocean side of the island. Great golf courses all around.”

Aug 18, 2008 by Stacey from Durham, NC
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Low-key resort with great beach access, family-friendly, helpful staff, well maintained.
  • Ocean-front room may not be what it sounds like; pool bar closes at 5, rent bikes elsewhere.

“We had an oceanfront suite - which was first floor - so you could not see the ocean unless standing on the balcony, and it was on the corner, so part of the balcony looked out over the parking lot. Otherwise, the resort is very low-key - relaxing. We had a nice room (tiny bathroom, though) that was very accessible to the adult pool and beach. Staff was friendly and helpful. Although their teen program was not really a program at all, they did offer to drive my son to the skate park (we ended up taking him ourselves).”

Aug 10, 2008 by Jennifer from Louisville, KY
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[9]

  • Proximity to the beach.
  • Poor service and housekeeping interrupting incessantly in the morning.

“Overall, a good value for the location. However, housekeeping knocked on the door every morning by 8:15 AM. This is not a motel by the interstate; it is a resort by the beach. Most people are still preparing for the day at 8:00 AM.”

Aug 5, 2008 by Doug from Suwanee, GA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Good location on the Island. Nice beach facilities.
  • Parking was scarce and the secondary lot was not convenient.

“Overall, the hotel was good. Nice rooms that are kept clean. The staff was good. Very convenient to the beach and other activities on the Island.”

Aug 3, 2008 by Cynthia from Woodbridge, VA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[10]

  • Location was great.
  • Old hotel and is evident.

“Overall, this was a good stay. The elevators were always dirty and smelled awful every day. The pool and hot tub were showing signs of mold. The hotel had a great location and not that busy. If you looked far down the beach to the left or right, it was far more packed than the Hilton.”

Jul 31, 2008 by Brian from Monroe, NC
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Excellent location and amenities, couldn't ask for better on the island.
  • Hotel restaurants was not comparable to other island restaurants.

“The is the best location and environment for a family on holiday for peace and quiet for relaxation and to enjoy the family without overcrowding. We have stayed at the Marriot, Westin and we always love to return to the Hilton without a doubt, simply the best!”

Jul 28, 2008 by Michelle K. from Wilmington, NC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • The courtyards were outstanding.
  • It was difficult to sleep because the hotel room doors kept slamming shut.

“The hotel is well kept and the staff was friendly. The only complaints we had were that they needed to install something on their hotel room doors to quiet down the slamming noises that can be heard all night from guest going in and out of their rooms. Also, the restaurant (esp. the casual cafe located by the pool) prices were extremely high for both food and beverage as compared to the surrounding restaurants.”

Jul 28, 2008 by Jim from Fairfax, VA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Adult pool, fine dining restaurant.
  • Property seems a bit "tired" and rustic for a resort.

“From a brief visit to survey the property last fall, it seemed a bit worn and too rustic for an upscale resort in Hilton Head. And while I still believe some updating could enhance the exterior, they had already made some upgrades. I was pleasantly surprised upon my return. The property has a terrific laid back, easily accessible atmosphere with nice rooms, a fabulous new fine restaurant (hh prime) and an adult pool which greatly enhanced our stay.”

Amenities at Hilton Oceanfront Resort Hilton Head Island, Hilton Head Island

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Bar/Lounge
  • Beach
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services

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