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Hilton Charlotte University Place 3-star

8629 J M Keynes Drive, Charlotte, NC

The Hilton Charlotte University Place is nestled alongside a picturesque lake surrounded by distinctive specialty shops, vibrant bistros, and sidewalk cafes.[more]

  • Amenity Highlights — Golf, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Babysitting/Child Services
  • Average User Rating: 9.0 [rate it]
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User Reviews for Hilton Charlotte University Place, Charlotte

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 368 user ratings

Apr 28, 2008 by James from Pittsburgh, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful room with all the comforts. Classy decor and very friendly staff in great setting, close to restaurants, stores and entertainment.
  • No complimentary Continental breakfast, except for VIP's.

“More than I expected for the price I offered and was accepted. The lobby was under remodeling, but the rest of the hotel was clean, the staff friendly, and the room was awesome!”

Apr 28, 2008 by Allen from Charlotte, NC
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Location, view, price, appearance.
  • Everything was fine.

“Good place to stay. I would look to stay at this hotel again.”

Apr 17, 2008 by Elin from New Hartford, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Courteous staff! Really clean rooms!
  • Lobby renovation work was noisy, even on the 11th floor starting at 8 a.m.

“Fabulously friendly and helpful staff at all times. The rooms were clean and very comfortable, amenities were great, exercise room was beyond expectations. One minor concern (and it's really minor) is parking. Two cars in the parking lot were broken into one night here's a no-brainer: don't leave valuables VISIBLE in the car (duh). Close parking is not always possible, especially if the hotel is hosting several events at one time. But it's free parking, so why complain?! And there's always valet parking.”

Apr 16, 2008 by Doreen from Fairmont, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very neat and we were placed on the executive floor.
  • Nothing.

“Very nice hotel, currently under going remodeling yet still a nice hotel.”

Apr 16, 2008 by Sam. from Lawrenceville, GA
Overall Rating: 2 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[5]

  • I like the location and shopping area.
  • Construction and service.

“Need more organized and better service also working internet.”

Apr 3, 2008 by Amy from Epworth, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Great property.
  • No problems.

“Great property.”

Mar 29, 2008 by Ivan from Garner, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.
  • Nothing this is a wonderful hotel.

“This is a wonderful hotel. I would rate this hotel as a 3.5 star rating.”

Mar 28, 2008 by Sheryl from Fort Campbell, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms were very clean and the beds were most comfortable.
  • There was not an indoor pool.

“This Hilton was very modern and had beautiful decor. The staff was very welcoming, even when they saw my three year old! The rooms were spotless and the beds were more comfortable than my memory foam at home!”

Mar 27, 2008 by Vernon from Daytona Beach, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was good for activities in Charlotte.
  • The A/C heater was noisy.

“Check in and check out was easy.”

Mar 26, 2008 by Amy from Mooresville, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • We told the hotel staff we are on a romantic getaway, and they left chocolate-covered strawberries in our room.
  • I honestly can't think of a thing!

“The front desk staff was awesome, room service food was delicious, the location was perfect (in walking distance to restaurants and shops), and it was reasonably priced! It was just what my husband and I wanted for an overnight getaway. I am still smiling just thinking about what a great experience we had.”

Mar 25, 2008 by Brandan from Winnipeg, MB CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] •

  • Very comfortable beds, internet connection.
  • No pay phones on property, expensive to make calls.

“Comfortable bed, business center with computer was helpful. quiet. I enjoyed my stay very much.”

Mar 25, 2008 by Anisse from Silver Spring, MD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The decor was nice and the bathroom seemed to be recently remodeled.
  • The toilet was slightly dirty and one of the chairs in the room looked beat up a bit.

“I would recommend this hotel to anyone coming to stay in Charlotte. It is in the good location and I got a great price on the room. The king sized bed was very roomy!”

Mar 20, 2008 by Julia from Garwood, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[7]

  • Beautiful bed, LD TV 42", free Wi-Fi internet.
  • There is no complimentary breakfast, one set of elevators for the whole hotel.

“Nice hotel, good parking, comfortable beds, free Wi-Fi internet, close to major routes. It was a nice stay.”

Mar 19, 2008 by Jody from Lexington, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location and room.
  • None.

“This hotel was a great value and looked almost brand new.”

Mar 19, 2008 by Susan from Mound, MN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Friendly staff, even put us in an available exec level room!
  • Map provided was a bit confusing but it's not an easy property to find.

“Nice.”

Mar 16, 2008 by Edward from Hallandale Beach, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Brunch.
  • Initial front desk check in person.

“Overall nice place to come back to. The rest of the treatment of the staff made way up for the check in.”

Feb 28, 2008 by Brannon from Reidsville, NC
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Very comfortable, well decorated, great location.
  • Some renovation going on, not a major problem.

“This was a great place to stay. The staff was very helpful and courteous. The rooms were spacious and comfortable with all of the latest updates.”

Feb 21, 2008 by Vanessa from Virginia Beach, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[10]

  • Awesome location. 10 minutes away from North lake Mall and Concord Mills, right off of I-85, and major restaurants and wall-mart neighboring the hotel.
  • The walls were kind of thin. I could hear the conversation in the next room. The front desk staff were not very helpful.

“I would stay here again. The hotel has an excellent location, right off of I-85. There were many major restaurants neighboring the hotel. The only problem I had was the walls being thin. I can here the tenants' conversation next door clearly.”

Feb 19, 2008 by Rachel from Montgomery, AL
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • The room was nice and the televisions are large, flat-screens.
  • The lobby was small and being renovated.

“The rooms are spacious and clean and the flat-screen TVs are great. The only downside was the small lobby and the fact that it was being renovated.”

Feb 13, 2008 by Guerry from Savannah, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The Bed.
  • The coffee would not heat up good.

“Very Nice place to stay, very comfortable bed.”

Amenities at Hilton Charlotte University Place, Charlotte

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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