Doubletree Guest Suites Charlotte/Southpark

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User Reviews for Doubletree Guest Suites Charlotte/Southpark, Charlotte

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Oct 5, 2009 by Gary from East Brunswick,NJ
Overall Rating: 9

• Arrived very late. Night staff was most helpful.

“Clean - attractive - good bargain - generous rooms.”

Oct 3, 2009 by Molly from Raleigh,NC
Overall Rating: 3

• The beds were comfortable.
• Very old kitchen facilities. Nasty stairwells. Rude desk employees.

“For the price, this hotel is not a particularly good deal. The rooms were large and generally uncomfortable, but the kitchen was antiquated and you had to ask if you wanted pots, pans, etc. There was only one ice maker in the entire hotel. No breakfast was included, and the restaurant breakfasts started at about 10$. WiFi was 9.95$ for 24 hours. Daily newspapers were 75 cents. Local calls were costly. Security was terrible. The back door remained propped open during my entire stay. If you arrived after 11 pm, you had to walk quite a distance from the parking deck at the back of the hotel to the main entrance around front. I complained twice about the lack of any lighting on the exterior of the hotel after dark. The entranceway, stairs, and the parking decks were pitch black. I was told that the lights were on timers and that there was nothing staff could do about it. I would not recommend this hotel to any woman traveling alone or the elderly.”

Aug 10, 2009 by Kevin from Manchester,NH
Overall Rating: 8

• All suites! Room was huge with balcony.
• Lots of kids in pool till very late - lots of leaves in pool.

“If you get the opportunity to stay here, do so. It is a beautiful place with giant rooms. Also, you can walk to the mall in 3 minutes.”

Aug 1, 2009 by Paula from Goldsboro,NC
Overall Rating: 9

• location - kitchen appt. feel - amentities
• front desk was a bit snobby,

“Hotel has apartment feel. Nice home away from home. the Locations IS GREAT> south park yes! Pool and workout room are very nice. great deal for the price!”

Jul 26, 2009 by Melody from New Orleans,LA
Overall Rating: 10

• Everything staff, pool, very spacious room, quiet, and
  close to everything, Beautiful area of town.
• Teen-agers in pool after hours being very loud and I had a young child wireless should be FREE! Trying to sleep.

“Great place, with the staff was beyond my expectations. Extended stay due to medical issue and staff at front desk and even housekeeping did EVERYTHING to make mine and my 3 year old sons stay one that was welcoming and comfortable! Only complaint is wireless should be free after all it is in most places. Room service should be a wee bit later!”

Jul 8, 2009 by Gerald from Charleston,SC
Overall Rating: 9

• The location and the ease it took to get to specific places.
• Limited and poor parking.

“Nice hotel that is clean with a polite and capable staff.”

Jun 20, 2009 by Sonya from Mount Pleasant,NC
Overall Rating: 5

• Convenient to shopping and symphony pops concerts
• Rooms are old and dingy, parking garage in very poor condition

“It appears small renovations are taking place. Rooms are very dingy and our carpet was still wet from shampooing. Nothing smells fresh and clean. Outside parking is very limited and the covered garage is old, dark, leaks when it rains, and feels unsafe.”

Jun 11, 2009 by Warren from South Point,OH
Overall Rating: 10

• Ambiance and setting of hotel were excellent.

“I would recommend this hotel to any traveler, including those with discriminating taste. I felt I got an excellent value for a night's stay at a very nice property. Simply superb grounds and location - adjacent to an eye catching amphitheater where the Charlotte Symphony plays regularly in the summer. Outstanding in every respect.”

May 21, 2009 by Denese from Lawrenceville,GA
Overall Rating: 10

• Spacious suite with all the amenities you would need.

“Beautiful hotel with the most accommodating staff. Whatever you needed, they found a way to fulfill that need. Very nice suite, very spacious with kitchen. Very clean! I would love to stay there again!”

May 16, 2009 by Gary from Bahama,NC
Overall Rating: 8

• Location.
• Poor service when requesting cooking utensils.

“Very comfortable rooms, friendly staff, and love the warm cookie on arrival. Facility is always clean, and well maintained. I did, however, find an unknown charge ($4.83) on my credit card statement that was not explained.”

Apr 21, 2009 by John from Soddy Daisy,TN
Overall Rating: 8

• Location.
• Not enough parking.

“Nice place to stay, but very busy. We were there on a race weekend and it was very hard to get in and out.”

Apr 19, 2009 by Andy from Greenville,NC
Overall Rating: 8

• I appreciated being able to spread out in a fairly clean room with a comfortable bed.
• There was dried toothpaste on the sink, the restaurant gave me a rib eye but charged for a fillet, and breakfast was over-priced.

“Located beside the South Park Mall, the Doubletree is convenient to all of Charlotte but closest to its restaurants. The service is top-notch, and the quality of the rooms and staff will leave you with the sense that this really is a luxury hotel.”

Apr 5, 2009 by Chris from Los Angeles,CA
Overall Rating: 9

• Very large rooms - full kitchen.
• No free WiFi.

“Great rooms, right next to a very large upscale mall.”

Feb 3, 2009 by Karen from Henrico,VA
Overall Rating: 3

• The room was spacious.
• Very noisy with fans/vents and people walking above.

“We loved the room, more spacious than we required and very comfortable. Away from the elevators but not very easy to get too. Poor parking access to hotel front, when doors lock after 11 pm. Were surprised internet use had a fee and the noise in the room at night was loud with fans vents blowing on and off all night and the people walking on the floor above us. Sound proofing seemed minimal like they would have fallen through our ceiling.”

Dec 26, 2008 by Sid from Louisburg,NC
Overall Rating: 7

• Lots of space in suite.
• Very thin walls, could hear people above.

“Great location, lots of room in suites, good amenities -- even a kitchen. But very noisy -- could hear people above and beside us. Bathtub was also dated.”

Oct 3, 2008 by Lois
Overall Rating: 9

• We've stayed there before and liked it - safe and
  clean suites.

“Beds and pillows and linens were fabulous.”

Oct 1, 2008 by Virginia
Overall Rating: 6

• Great location and
  very spacious room.
• Poor quality linens, sheets were very scratchy. Blanket on sofa bed had holes. Musty smell in room.

“Great location adjacent to South park Mall. Lobby area was beautiful, but room was a disappointment. It was very large, but smelled musty. Sheets were not a high thread count and were scratchy and pilling. The blanket on the sofa bed had holes in it. I could hear noise coming from the room above and beside us.”

Sep 17, 2008 by Hal
Overall Rating: 10

• Location.

“Front desk staff was very professional and friendly. Chocolate-chip cookies are fantastic. Parking deck was lighting fair. Hallway lighting was bright and warm. Room was well apportioned and clean.”

Sep 12, 2008 by Chris from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Front desk staff.
• Hotel seemed a bit dark and in need of more light.

“Hotel was great for the money. The front desk staff was recommended an excellent local Italian eatery.”

0 of 1 people found this review helpful.

Sep 11, 2008 by Margaret from Charlotte, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[9]

• Great accommodations, beds slept very good, good location and pleasant experience.
• Staff.

“I would definitely stay there again. However, one day we were there housekeeping came right in and vacuumed where we were talking. Is this allowed?”

0 of 1 people found this review helpful.

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Amenities at Doubletree Guest Suites Charlotte/Southpark, Charlotte

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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