Doubletree Guest Suites Charlotte/Southpark

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User Reviews for Doubletree Guest Suites Charlotte/Southpark, Charlotte

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Apr 29, 2008 by Kristi from Bakersville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very convenient to local shopping.
• Parking was too far away.

“The room was very clean, the bed was very comfortable. The air conditioning unit a bit loud. The parking was too far to walk.”

Apr 3, 2008 by Kimberly from Robbinsdale, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location near great shopping, downtown and restaurants.
• Staff was unprofessional at times and rude.

“The Doubletree/South Park is a great hotel for those that want to avoid the hustle and bustle, and parking issues, of Downtown Charlotte. It's within 10 miles of downtown, so great for business travelers, and next door to the most upscale mall in the area, great for leisure travelers. It's also great for long term guests and families as we had a room with a small kitchenette - stove, refrigerator and dishwasher. I would certainly recommend it.”

Mar 30, 2008 by Gregory from Chicago, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Close to South Park Mall & businesses.
• Older facilities could use updating. Parking was not convenient.

“In my opinion this hotel did not live up to the 3 star billing. Older facilities and and rooms plus inconvenient parking would make me try for a different choice next trip. On the plus side these are full suites and could work for longer stays or family stays if you are not too picky.”

Mar 28, 2008 by Cordon from Dedham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The fact that room had a private balcony. Discount vouchers for local restaurants and fresh baked cookies!
• Nothing.

“This hotel was simply the best. It was truly a breath of fresh air. The staff was friendly and helpful. The room was a delight. The balcony added a great touch. The location could not have been better! I would stay again and again and again.”

Mar 26, 2008 by Laurie from Cary, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, setting, cleanliness, awesome rooms!
• Nothing!

“I loved it upon first site. Beautiful grounds, facilities, rooms etc. I will definitely return.”

Mar 25, 2008 by Brenda from Wilmington, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Suite hotel.
• Our truck was broken into in the parking deck.

“The hotel was a good quality suite. The restaurant was a little pricey for a breakfast and not that good for the price. We would stay at the Doubletree again but we wouldn't eat at the restaurant.”

Mar 24, 2008 by Laura from Souderton, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was spacious and clean and in a very convenient, pleasant location.
• We were disappointed that the rooms did not have free wireless service and the pillows were too soft for my husband.

“We enjoyed our stay here very much. It was clean and spacious and there are many wonderful restaurants close by. We were a bit disappointed that the rooms did not have complimentary, wireless access but we did have use of the business office.”

Mar 7, 2008 by Phoebe from Lithia Springs, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The spaciousness.
• No fan in bathroom.

“All the comforts of home with beauty all around. there's no place like home but the Double Tree is close.”

Mar 5, 2008 by Nicole from Merrifield, VA
Overall Rating: 7
Cleanliness:[6] • Location:[9]

• Suite with a pullout and separate bedroom that contained 2 beds.
• Appearance very plain.

“This hotel is perfect for a traveling family: Living Area with pull out bed and TV, separate bedroom with two beds and another TV, and a full kitchen! The room was clean and the beds were comfortable. However, the lobby and living areas could use a little "sprucing up" as far as the decorations. The initial looks of the place leaves more to be desired but still above average.”

Mar 5, 2008 by Hamilton from Athens, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[9]

• The cookie at Doubletree is always great, but this time that was it.
• The hotel felt old, unclean and drafty. It is in desperate need of refurbishment.

“I usually love Doubletree Hotels, however this one is the exception. Although the rooms are massive, they are in terrible shape. The first room I was placed in was originally supposed to be a convertible conference room with a Murphy bed. However, the table had been removed, and nothing was put in its place, thus leaving a gaping hole in the middle of the room that left the room feeling very unbalanced and uncomfortable. The room I was placed in after that was a smoking room and the door to the patio was not properly insulated, leaving a constant draft to contend with. I will not stay here again unless I hear that they have completely gut renovated the premises.”

Feb 19, 2008 by Mark from Newton, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Big rooms, comfortable bed, nice staff.
• Smoking was allowed in some rooms.

“Very nice, spacious suites, great location next to South park Mall.”

Feb 8, 2008 by Christy from Kernersville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location was great, next to South Park Mall. The rooms were spacious.
• The bedding was a bit too warm for my taste.

“I really enjoyed staying at the Doubletree. They welcomed us at check-in with a wonderful warm chocolate chip cookie. Asked why we were visiting and I was there to just get a break with my mom. We told them we were going to be shopping. The South Park Mall is just across the street from the hotel and is safe to walk to. The desk clerk gave us a room right near the entrance to the mall and that was great. The room itself was great. A small kitchen with appliances. A living room with a sofa bed, small dining table with chairs, and a TV. There was a balcony off of the living room. We got a room with 2 queen beds and they were a great size and the bathroom was nice too. The only thing I didn't like was the bedding was too warm and so I didn't sleep great but good.”

Feb 7, 2008 by Rebecca from Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very quiet hotel - suites very comfortable  love the layout of the beds and living room.
• Kitchens were acceptable, but seemed very small for the size of suite.

“I loved the hotel atmosphere and would stay again as I was very pleased with the hotel in all aspects. Beds were extremely comfortable and bathroom facilities very, very clean. I would stay again as I was very pleased and would certainly recommend it to my friends. The location of the hotel is awesome - so close to shopping, i.e. Southpark Mall, etc.”

Feb 3, 2008 by Pat from Conway, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very spacious room, comfortable.
• Carpet in room needs to be cleaned or replaced.

“Hotel was very nice, near everything yet it was very quiet for its location. Would stay again carpet in room we stayed in needs to deep cleaned or replaced. Rest of room was perfect.”

Feb 2, 2008 by Francine from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was located in a wonderful area, and being able to walk to South Park Mall was an added bonus.
• The bar closed too early; the silverware in the room's kitchen had rust stains.

“I will have to say that we were pleasantly surprised with our room. The location was in a safe area and the hotel staff were very pleasant. We would love to stay here again the next time we visit Charlotte.”

Jan 30, 2008 by Dana from Orem, UT
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[10]

• I did enjoy that this hotel had a kitchen in the suite.
• The common rooms did not seem very clean or well kept.

“I loved the location and the size of the room. I did enjoy my stay.”

Jan 25, 2008 by Glenn from Kenansville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room space, bed comfort, adjoining room, and kitchen.
• Poor layout of floors, no swimming pool.

“Excellent cookies and fruit at check in/out. Excellent rooms, very comfortable beds and very nice bathrooms. Exercise facility was adequate, but they lacked a swimming pool indoors. No free breakfast, expensive buffet breakfast. Good Wolfgang Puck single cup coffee/tea dispenser in kitchenette. Close to South Park Mall.”

Jan 25, 2008 by Robert from Pensacola, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was excellent.
• Heating unit noisy. Carpet needed replacement.

“Liked it for the overall experience. Pet friendly hotel in great location. Carpet didn't matter too much since we brought pets. Next time we'll request a better room.”

Jan 21, 2008 by Althea from Columbia, SC

Cleanliness:[10] • Staff:[1] • Location:[10]

• It was clean and spacious.
• The heat wasn't working in our suite. We were given the run around for an hour before we were given another room.

“Once given another room. It was a great stay.”

Jan 21, 2008 by Kelli from Forest City, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Comfortable, friendly staff, great cookies.
• Overpriced.

“This is a very nice hotel. The suites are amazing and very comfortable and the staff was very friendly and helpful. It is overpriced in my opinion including the restaurant. Overall I enjoyed my stay.”

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Amenities at Doubletree Guest Suites Charlotte/Southpark, Charlotte

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis