Hyatt Charlotte

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User Reviews for Hyatt Charlotte, Charlotte

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Oct 23, 2009 by Charlie from Savannah,GA
Overall Rating: 9

“Very nice upscale hotel very convenient to business and shopping.”

Oct 20, 2009 by Paula from London,KY
Overall Rating: 9

• Very clean, quiet surroundings, comfortable beds, and nice TV.

“I like it overall. It was very clean and comfortable to stay in. Surrounding was very nice and accommodating.”

Jun 1, 2009 by Larry from Waynesville,NC
Overall Rating: 9

• Great location and comfortable accommodations.

“I enjoyed staying at this hotel. The location is great and the rooms a very nice.”

May 27, 2009 by Donald from Williamsburg,VA
Overall Rating: 10

• Absolutely loved it mattress was superb.

“If
I were zagat,
I would rate it in the top ten nationally but since it's me I'd rate it in the top five.”

May 3, 2009 by Bob from Oshkosh,WI
Overall Rating: 3

• Very nice decor.
• Staff was not very professional and why would a 4 star hotel charge 12.95 a day for internet if they want business travelers.

“The room was nice. The pool was dirty and very small. The Coffee in room was not replenished even after asking desk over phone I had to go to lobby hours later to get coffee at front desk. I paid 12.95 for one day internet which I used for less than 1 hour and the hotel tried to charge for 2 days. No airport shuttle available without paying fees does not seem right for such a high scale hotel. When I checked out there was not anyone at desk and I had to wait several minutes while they talked in back room. Only once did the doorman offer to open door.”

May 1, 2009 by Chris from Martinsville,NJ
Overall Rating: 10

• Very nice accommodations.
• Internet was to expensive.

“Hotel was very nice. The staff were friendly, helpful and accommodating.”

Mar 28, 2009 by from Dunwoody,GA
Overall Rating: 9

• Location. Room comfort.
• Room noisy due to staff/location.

“I'm a repeat traveler at this hotel. Nice property and staff.”

Mar 23, 2009 by Cathy from Boone,NC
Overall Rating: 10

• Friendly staff, clean, easy access and
  safe.

“Wonderful hotel, great staff, clean, good parking and
comfortable.”

Jan 9, 2009 by Leslie from Vienna,VA
Overall Rating: 7

• Restaurant had a great breakfast menu with wonderful items at reasonable prices rather than an expensive breakfast buffet.
• I phoned in advance for two doubles instead of king bed, and hotel had no record of it when I arrived.

“Beautiful hotel with wonderfully comfortable beds and motel restaurant we actually enjoyed very much for breakfast. Only downside was that internet access was an extra fee.”

Aug 17, 2008 by John from Roswell, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds, good location, nice people.
• Nothing.

“Good location beside a large mall. Staff was very nice, people were holding doors and greeting you personally, room was all set up. First class.”

Aug 15, 2008 by Jeff from Harleysville, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[2]

• The staff was accommodating in helping me get a suitable room.
• Room service food quality was subpar and policy of one drink maximum ridiculous.

“The location of the hotel is less than desirable. There are no dining choices nearby and no city life. It is an island to itself in old Durham. The lounge will not let you take more than one drink or beer to your room. However, the staff was very friendly and helpful. Parking is across the street through another parking lot and not convenient to the hotel--maybe even compromises safety a bit. Property was clean and comfortable.”

Aug 6, 2008 by Cliff from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Newly renovated room.
• Small lobby.

“I slept great. The room was quiet, the bed comfortable and the curtains kept the room dark.”

Aug 3, 2008 by Joseph from Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, roomy, clean, comfortable.
• Construction going on.

“My stay was very pleasant and actually above what I was expecting.”

Jul 30, 2008 by Tess from Lexington, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Staff was very friendly and hotel was very conveniently located.
• I had no shampoo in my room and when I call for it they took well over 15 minute to get it to me.

“I thought overall, this was a great hotel in a fantastic location for south Charlotte. The staff was very friendly and the room definitely met my expectations. I am always surprised when hotels do not include free wireless internet these days, which they did not. Otherwise I had a very good experience here.”

Jul 24, 2008 by Brian from Mountain City, TN
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, comfortable beds, good location.
• Indoor pool was freezing cold.

“Overall, my family and I had a good experience. The staff went out of their way to be helpful and were very friendly. The beds were probably the most comfortable I've slept on in a hotel. On the downside, the indoor pool was freezing cold in July. My son was shivering after being in it only a couple of minutes. High speed internet was available for $9.95 for 24 hours. Considering less extravagant chains offer free internet, I thought this was high. Although the rooms were clean and staff was friendly, I will most likely stay somewhere else next time.”

Jul 8, 2008 by Sue from Cary, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The beds are very comfortable.

“This is my second stay here and I like the location for what I need to do. It's comfortable and the staff is always friendly. Little pricey in the restaurant though.”

Jun 4, 2008 by Kara from Concord, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Great atrium/very comfortable beds.
• Under construction/affected smell & noise levels.

“Took them 15 minutes to check in. The clerk did not apologize for the inconvenience at all. Room was nice and beds were very comfortable. Hotel is under construction during daytime hours and there was a strange smell in the hallways. Probably just poor timing so I think I would come again.”

May 20, 2008 by Alisha from Garden City, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The upscale feel and friendly staff.
• Carpet.

“Loved the bed!”

May 16, 2008 by Marie from Fayetteville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, clean, luxurious.
• Liked it all.

“Hotel was beautiful, quiet, beds were very comfortable. Free parking, various restaurants on the premises, lovely outdoor area.”

May 16, 2008 by Loneva from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location.
• Late night bartender wasn't very good but was nice/needed barbells in the workout room.

“Clean, good location, friendly staff.”

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Amenities at Hyatt Charlotte, Charlotte

AM/FM Alarm Clock Air Conditioned Business Center Coffee Maker in Room Cribs Available Currency Exchange Elevators Exercise Gym Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Maid Service Meeting/Banquet Facilities

News Stand Outdoor Parking Parking Phone with data port Pool Restaurant Rollaway Beds Room Service Safe Safe Deposit Box TV TV Remote Control Television with Cable Temperature Control Tennis Turndown Service Video Checkout Wake-up Service

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