Holiday Inn Center City Charlotte Downtown

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User Reviews for Holiday Inn Center City Charlotte Downtown, Charlotte

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Aug 18, 2008 by Rex from Alpharetta, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Rooms were extremely comfortable.
• Parking garage.

“For business downtown, this is a great location. The rooms are very comfortable and the staff is friendly. I was not prepared for the $12 a day parking charge, but that should be expected anytime you stay in an uptown/downtown hotel.”

Aug 12, 2008 by Robert from Wellington, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy to get to off I-77, modern decor, kids loved the roof top pool.
• Pool closed too early.

“I have already suggested this hotel to others. Great place, great location, great price.”

Aug 8, 2008 by Don from Calera, AL
Overall Rating: 8
Cleanliness:[9] • Location:[6]

• Many pillows and warm feeling upon entering room with TV on and obvious creature comforts.
• It took an hour to get problem solved to use the internet - partly my fault. Hotel employee said he would return but didn't.

“The room was clean, had all the amenities, only basic cable channels, and problems at first with the internet connection. The parking entrance was inconvenient, having to go outside down dark alley-like area. An inside garage entrance would be great. All-in-all, quite pleasant hotel with services.”

Aug 7, 2008 by Linda from Lakeland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent hotel. Made us feel like VIP guests.
• We found nothing wrong at this hotel.

“Beautiful. Pool and hot tub on the roof! Treated us like we were VIP's. Coffee pot, alarm clock, smelled and the staff was clueless.”

Aug 2, 2008 by Brian from Rochester, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Both the hotel and room were modern and impressive. Great location uptown great rooftop pool!
• I had a hand held shower nozzle with fittings that needed tightening. Took 2 days to get a replacement.

“I found the lobby to have an upscale look, but not so upscale that I did not feel uncomfortable walking through with shorts and a T-shirt. Access to the hotel roof allowed a unique opportunity with the pool and Jacuzzi, along with spectacular views. The room itself was attractive and adequate. My one frustration centered around the four showers I had to take with water spraying where it should not through the damaged hand held shower head. Two requests for repair in two days was unnecessary in my opinion. Otherwise worth it!”

Jul 9, 2008 by Mallory from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was right in the center of everything.
• One of the staff at the desk was very rude.

“Very much dug it. I hate to stay it, but try to steer clear of the short guy behind the desk. Rude.”

Jun 27, 2008 by Ira from North Babylon, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Management helped relocate us to another room.
• Room on first night was terrible, could not sleep because of noise. Requested another room.

“First night in this hotel was bad. The room we were given was located on above the main street, across from a night club with loud music playing until 4 AM. Had to try to sleep on the floor on the other side of the bed until 4 AM.”

Jun 15, 2008 by Kelly from Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfy bed and sheets.
• The walk from the parking garage elevator to the door of the hotel.

“Very roomy and clean room with comfy bed & sheets. Friendly and helpful staff. Good location. Surprisingly quiet despite Downtown traffic and late night clubs just across the street. I didn't hear a thing.”

Jun 4, 2008 by Brittany from Asheville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Location.
• Parking.

“Great interior, but when you pull up there is only room for one car, and the parking in very difficult. If you valet, once they bring your car around you are parked in the street and have minutes to get in and get off before getting honked at. But, the hotel was lovely, great staff, great pool, and wonderful location.”

Jun 1, 2008 by Jackie from Lusby, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and quiet.
• I had to go outside the hotel to get to the parking garage.

“The hotel decor and room was nice and clean. The beds were fine for me but my husband thought they were hard. There was a loud band playing in the bar across the street and we did not hear it in our room. The room was very quiet to all outside noise. The staff were friendly and helpful. Parking was 12.00 a night and the garage access was out the main door and around the corner. It would have been nice to know that I had to take the parking ticket into the hotel to be validated. It would have saved me a trip back out the hotel around the corner to the garage to get the ticket to be validated by the front desk. Our room had a view of the roof top of the next building. The hotel was centrally located to everywhere we needed to be in Charlotte. All in all, it was great for what we needed. Would stay here again.”

May 30, 2008 by Mark A. from Winston-Salem, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Central location, as its name implies.
• Renovations not as apparent upstairs as they are in the lobby.

“Decent, but not spectacular. The bathtub renovation.”

May 29, 2008 by Sandie from Columbia, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location was ideal for this race fan.
• Partying on street until 4:00 AM.

“Hotel is conveniently located to Downtown activities - surrounded by restaurants and bars within walking distance.”

May 25, 2008 by Talmadge from Pleasanton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very good location in downtown Charlotte.
• Difficult parking.

“This hotel far surpassed what I was expecting of a Holiday Inn. If all of the HI's were like this one, I would have no problem using them consistently.”

May 23, 2008 by Anna from Milford, CT
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was excellent. Rooms very clean.
• I prefer my sink in the bathroom. Not environmentally friendly.

“Little surprised at lack of environmentally friendly. At the last 4 hotels, from NY to Colo., all those left cards regarding the changing of sheets every other day for extended guests. No need for sheets to be done every day, and towels also. Invest in the cards and save our planet, especially with a drought. Styrofoam cups. A big no-no. Safety. We had a blackout, no safety lights on in the halls, quite un nerving. Generator took a long time to click on. My husband was stuck in the lobby for 2 hours. He uses a cane, awaiting surgery and couldn't walk up 11 flights. Let others on before him 1 elevator working with the generator 7 people max. So that part wasn't very good. Hotel offered free coffee in the morning, None left in the carafes.”

May 22, 2008 by Samantha from Winder, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[5]

• Staff was great, room was great.
• Had to pay for parking (not told in advance) climbing 12 flights of stairs during hotel power-outage.

“The staff and room were even better than expected. This hotel sits in the middle of about 12 bars/clubs, so therefore it was loud (music and people yelling) until about 3 am, even in our 12th floor room.”

May 10, 2008 by Sandra from Minnaplios, MN
Overall Rating: 1
Cleanliness:[10] • Staff:[5] • Location:[10]

• The restaurant.
• Someone is lying. I had booked suites, and was told by staff no suites existed in the hotel.

“This hotel was a disappointment, and I would not recommend it to anyone.”

May 5, 2008 by Kiely from Summerville, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff was very helpful.
• Bathroom was a little disappointing.

“Great for the price. The staff was very nice.”

May 5, 2008 by Arun from Williamsville, NY
Overall Rating: 3
Cleanliness:[6] • Staff:[1] • Location:[7]

• Good central location.
• Poor, inconsiderate staff. Don't eat breakfast here.

“I wasted 3 hours to get internet connection. All this time they kept blaming me for my PC. They kept me waiting and I had to make repeated calls for service. I requested them to switch me to a different room. They refused under the pre-text that I was the only one with the problem. After 4 hours I was moved and internet started working. They refused to offer anything for the time I wasted and inconvenience. Surprise when next morning the general manager admitted that they were having problem with their internet! I complained about the poor training and ethics of their staff in blaming the customer. He just smiled and apologized!”

Apr 26, 2008 by Becky from Huntersville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[7]

• Nice room.
• Staff aloof.

“The room was very nice and very quiet.”

Apr 21, 2008 by Timothy from Winston-Salem, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Just great overall quality.
• Nothing of importance to state.

“The facility was excellently located and the staff was friendly. I hadn't stayed at a Holiday Inn in many, many years and thought of it as a low-budget hotel/motel. This by far exceeded my expectations and I will stay again and again. I even signed up for their membership program.”

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Amenities at Holiday Inn Center City Charlotte Downtown, Charlotte

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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