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Hilton Garden Inn Charlotte Uptown
508 East Second Street,
Charlotte, NC
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Average User Rating: 7.5 Cleanliness:[6.5] • Staff:[7.5] • Location:[8.5] Based on 11 user ratings |
Sep 17, 2009 by
from Jonesborough,TN
Overall Rating: 10
“Friendly staff everywhere and especially reception desk.”
Sep 7, 2009 by
Jeanine from Wake Forest,NC
Overall Rating: 10
“Great location and customer service. Price was great for the size of the room and amenities. We were on the top floor (15th) and had a good view of the city skyline and Panther Stadium. Normally, I stay another, more expensive hotel a few blocks away, but now I would definitely stay at this hotel again.”
May 20, 2008 by
Tim from Fairfax, VA
Overall Rating: 1
Cleanliness:[4] •
Staff:[6] •
Location:[8]
“First day, bathroom dirty with no toilet paper. That was the highlight of the stay. Construction site across the street kicked up at 3 AM in the morning. Heavy construction with pounding on steel beams and high pressure concrete pumping, workers yelling, beep, beep of trucks backing up. Blasted the family out of bed, no way you could sleep. We showered and check-out before 5 AM. We contacted the hotel and Hilton headquarters. Their response is they have no responsibility what so ever. They will not even check into whether the construction company had a permit to violate the city noise codes. No rebate, no apology. Does not seem to bother the hotel manager at all this happened. We will never stay at this hotel again and may never stay at another Hilton.”
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