Omni Plaza Hotel Charlotte

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User Reviews for Omni Plaza Hotel Charlotte, Charlotte

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Oct 26, 2009 by Heath from Greensboro,NC
Overall Rating: 10

• City view, and was elegant.

“The Omni Chatlotte hotel met all my expectations. It had a great view of the city and friendly staff.”

Oct 26, 2009 by Carol from Pembroke Park,FL
Overall Rating: 8

• Location was nice downtown.
• The carpet in the room felt unclean.

“Nice public rooms, valet, staff. Bathroom and bedding were clean. Floor in the bedroom felt a little dirty to me. I kept my socks on!”

Oct 16, 2009 by Jean from Quebec,Canada
Overall Rating: 8

• Lots of restaurants within walking distance.
• Needs to be refreshed.

“Great location at the heart of downtown Charlotte. Nightlife and many good restaurants within walking distance of the hotel. Rooms and nice but tiny. Lobby area needs some major improvements.”

Oct 1, 2009 by Louis from Beverly,MA
Overall Rating: 8

• Right downtown, convenient location.
• Looked more aged than I expected for a high-quality hotel.

“This was a good deal with a Priceline rate. I would have been very disappointed had I paid the full price. Very much the center-of-the-city experience, would be great for business travelers, for whom the service is obviously geared - very matter-of-fact, speedy, but few smiles. Room decor showed its age. I would call it a 3 - 3.5 star experience.”

Sep 28, 2009 by Kevin from Somerset,NJ
Overall Rating: 7

• Convenient and
  friendly staff.
• Room was old and had a moldy smell.

“Great location, great staff and
room was small and smelled moldy.”

Sep 24, 2009 by Nancy from Acworth,GA
Overall Rating: 9

• Each progressive day I looked forward to getting in the bed. Wonderful! Shower, best water pressure ever in a hotel
• Scented candles in lobby area...very annoying, unpleasant.

“Wonderful location, efficient staff, cozy inviting beds, great view. The shower itself is akin to a therapy treatment. Fantastic water pressure!”

Sep 11, 2009 by Jill from Sulligent,AL
Overall Rating: 10

• Convenience to Epicenter.

“Great stay. Will stay there again on my next trip to Charlotte.”

Sep 5, 2009 by Mike from Evans,GA
Overall Rating: 9

• Great Location / Friendly and helpful staff / Large, clean rooms.
• Extra cost for parking at hotel.

“Omni Hotel has a very friendly and helpful staff. The rooms were large, clean, and modern. I would definitely stay at Omni again.”

Aug 29, 2009 by Robert from Kapolei,HI
Overall Rating: 10

• Great service - easily upgraded to a premier suite

“Great romantic getaway in one of their two signature suites. While the suites cannot be booked with Priceline, the reservation was easily upgraded by contacting the hotel staff.Only disappointment was the pool area. While listed as a "rooftop" pool, it was on the roof of the 1st floor. Not very large and no hot tub was available. Also many people at the pool were smoking. I would prefer a non-smoking pool area.”

Aug 17, 2009 by John from Capitol Heights,MD
Overall Rating: 8

• The bed, pillows and delivered continental breakfast.
• TV and
  channels.

“The employees are nice and helpful.”

Aug 4, 2009 by d.r. from Dublin,CA
Overall Rating: 1

• friendly staff, quick response to badly leaking lavatory
• smoking in adjoining room without adequate ventiliation; not 4-star

“good location, facilities need updating, leaking drain unacceptable in 4-star hotel. This was not a recent leak in my view!!”

Jul 27, 2009 by Terry from Simi Valley,CA
Overall Rating: 1

• Nice looking, great location.
• Room service, front desk personnel.

“I had to stand in line waiting for the Clerk who kept on waiting on other people not in line. I checked in with a BOA Debit Card. Clerk asked for a Credit Card, gave him cash for prepaid valet service, he gave me no explanation regarding the Debit Card. Left 10:30 in the AM & came back at 6:40 PM. Room had not been cleaned. Went to the desk and asked to have the room cleaned. Came back at 10:30 PM. Room had been cleaned somewhat, same mat in the bathroom, coffee maker had not been cleaned, coffee mix had not been replenished, trash near the room desk was not emptied.”

Jul 22, 2009 by Barbara from Durham,NC
Overall Rating: 8

• Excellent location in downtown Charlotte. Reasonably priced self-parking.
• Room - too close to the elevators and on the noisier side of the building.

“Our bed was extremely comfortable. Our dead TV remote was replaced within minutes of our call. Nighttime re-entry into the hotel is not easy to figure out if you chose to walk and leave the car parked.”

Jul 7, 2009 by Wes from Charlotte,NC
Overall Rating: 6

• Central location.
• Parking $22.

“Because of the attitude of certain staff and the high additional cost of parking, I would not recommend this hotel.”

Jul 6, 2009 by James from Alpharetta,GA
Overall Rating: 9

• Great location, great beach. Restaurants were close. A nice property for the rate I paid.

“A very nice hotel. Great downtown Charlotte location. The hotel was clean, the staff attentive and kind.”

Jun 22, 2009 by Clinton from Wilmington,NC
Overall Rating: 10

• Excellent location.
• Expensive parking.

“This center city hotel is a wonderful bet for any Charlotte outing. I always enjoy staying at this hotel.”

Jun 18, 2009 by Larry from Chicago,IL
Overall Rating: 10

• No issues.
• Carpet in room was a little dirty.

“Overall my stay was great.”

Jun 5, 2009 by Jon from Bristol,FL
Overall Rating: 10

• Pet-friendly, great central location, Starbucks and shops downstairs.
• Nothing.

“Great hotel. I've stayed there before, but first time with a pet. Very courteous staff. Everything is pristine.”

Apr 29, 2009 by Mark from Irmo,SC
Overall Rating: 8

• Location.

“Great location in downtown Charlotte, friendly staff and easy in and out.”

Apr 26, 2009 by Kraig from Frederick,MD
Overall Rating: 8

• The room was clean and had nice comfortable bed and bedding.
• Room service food was extremely bad. Turkey sub with dried bread and a bunch of broken chips.

“The room and hotel was nice, but was expecting more for a four star hotel like Omni. It was small and the bathroom even smaller. Room service was very bad. The Turkey sub bread was dried (not condiment wise, but left out and not moist). For $14 for a simple white bread sandwich was not expecting a handful of chip scraps. Would expect to get a decent chips and not the bottom of the barrel for a four star hotel.”

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Amenities at Omni Plaza Hotel Charlotte, Charlotte

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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