Marriott Charlotte City Center

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User Reviews for Marriott Charlotte City Center, Charlotte

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Apr 28, 2008 by John from Weston, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient.
• No free internet.

“Would be perfect for business travel if they had free internet in rooms and common areas.”

Apr 23, 2008 by Glenn from Maple Hts, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Convenient location.
• Front lobby traffic was terrible.

“Nice, clean conveniently located but need to assess outside lobby traffic and parking. Otherwise I was satisfied.”

Apr 20, 2008 by Teneka from Southfield, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, good location and friendly staff.
• Change sheets every day.

“It was a excellent hotel. Good location to everything. Staff was very friendly. I love the hotel. Nice, clean.”

Apr 11, 2008 by Chanteal from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff were very friendly had helpful.
• The hotel room was small.

“Excellent service and Friendly staff. A great place for families. A warm and inviting atmosphere. Great location!”

Apr 10, 2008 by Philip from Wilmington, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean neat comfortable close to where we wanted to go.
• Parking garage.

“Great.”

Apr 10, 2008 by Tracy from Union Mills, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good Location.
• Parking.

“Staff was friendly and rooms were clean. I would recommend this hotel to any of my friends.”

Mar 13, 2008 by Carrie from Gastonia, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very quiet-did not hear other guests next door.
• The mattress was very worn--sagged in the middle of the bed like a bowl.

“Staff was extremely pleasant and helpful, the hotel was very nice. We enjoyed the clean, spacious room and appreciated the quietness-we could not hear other guests on the floor.”

Mar 12, 2008 by Krissy from Kernersville, NC

Cleanliness:[8] • Staff:[8] • Location:[9]

• The closeness to downtown nightlife!
• They cut the power off at 3am-6am but it did not affect our stay.

“Nice hotel that is convenient to downtown Charlotte. Nice lobby and comfortable beds! Parking is close but $12 per night.”

Mar 7, 2008 by Bill from Mt. Pleasant, SC
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location was great in Uptown Charlotte. We could walk .
• Room not much better than a Comfort Suites. Small.

“Perhaps I don't understand the star system, but in my opinion if a hotel gets 4 stars with 5 being best, it should be pretty fantastic. Marriott offers a really small room with no perks. As a matter of fact, internet access was not free. The bottled water was not included, and even the TV was all about selling something. It was like being nickled and dimed every time you turn around. So we treaded lightly and kept our incidentals to a minimum. For me, it wasn't a 4 star experience (the room itself or the staff) I have stayed in Comfort suites that offered more bang for the buck. Free wireless, bigger rooms, etc.”

Feb 22, 2008 by Jeff from Cambridge, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Personnel were quick to offer suggestions for food, fun, etc.

“Great hotel, I will stay there again.”

Feb 21, 2008 by Sandra from Cumming, GA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Fitness center & indoor pool area.
• Small bathroom.

“Good location & great indoor pool.”

Feb 20, 2008 by Amber from Archdale, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• Pool was nice.
• View was not so great.

“My husband and I stayed and enjoyed it. We had a huge craving for cheesecake at 11 PM and Champions had a cheesecake slice that was wonderful! Starbucks lovers, there is a small coffee bar in the actual hotel by the lobby! The parking was even pretty nice-you had to pay, but it was very convenient! Small, but clean rooms with Bath and Body Works goodies in the restrooms.”

Feb 12, 2008 by Phil from Morgan Hill, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly, willing to help staff and a clean, well maintained facility.
• Street Taxi's do not visit the front entrance constantly.

“The Staff are friendly and always willing to help. The Hotel is centrally located, clean and well maintained.”

Feb 8, 2008 by Barbara from Spartanburg, SC
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very nice and very clean.
• The food in all 3 restaurants was very poor.

“I would have given it an overall rating much better had the food been better. We ate at all three restaurants, breakfast, dinner and dessert and found all three to have very disappointing food. The chili at dinner tasted like it was canned, the eggs benedict was overcooked and the sauce tasted old and the dessert took about 30 minutes to get and there was only one other couple in the restaurant. Because of our schedule we needed to eat in the hotel and we were extremely disappointed.”

Jan 31, 2008 by Wesley from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Host were very nice.
• Had to pay to park per day.

“Loved the location and staff were very on point. Hotel was vice and clean felt like home away from home.”

Jan 27, 2008 by Ron from Irvine, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location.
• Room was small.

“Excellent business hotel for Downtown Charlotte, but they should include wireless internet access in the base rate rather than an additional charge.”

Jan 24, 2008 by Kenny from College Station, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location, hot tub and dinner at Champions.
• Exorbitant breakfast pricing and a hard bed.

“A lot of people reviewing the hotel claim that it has really hard beds, and I think they are probably right, but I sleep on a futon at home so I'll pretty much take anything. We parked across the street and around the corner for $5 over the weekend, but at great risk of being towed. Fortunately, didn't happen. The staff never went out of their way to help us, but were always courteous and told me what I needed to know if I approached them. Breakfast was fantastic but overpriced. Dinner in Champions was surprisingly reasonable and quite good. The hot tub is very nice, but it's tough to do much in the pool. All in all, it was a very pleasant stay and I got exactly what I was expecting.”

Jan 23, 2008 by Junahlyn from Forest City, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• My boyfriend and I were very impressed and pleased with the service and the friendly staff.
• We did not enjoy the service within Champions, the sports bar. The servers were extremely rude to us and our friends, also staying at the Marriott.

“My boyfriend and I absolutely had a great time during our stay. Even though we were only there for one night, we were treated very well by all the staff with punctuality and courtesy. The room was clean and the bedding was superb. The location was perfect because after a long night we were able to get back to the hotel quickly and easily. Our stay was a perfect touch to a perfect weekend.”

Jan 23, 2008 by Earleen from Pulaski, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, and that this is a smoke free hotel except at the cigar bar and only cigars could be smoked.
• Children running around unsupervised.

“Only in town for a week end but I can say that this hotel is in great location in the downtown area. very nice restaurants in walking distance The staff very friendly and helpful large rooms great king size bed very comfortable and a great view of the city I would recommend this hotel. If you smoke cigars you have to check-out the cigar bar scooters very nice.”

Jan 23, 2008 by Theresa from Portsmouth, NH
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• The location was convenient in downtown charlotte.
• No level of soundproof in whatsoever. Water pressure in shower was non-existent.

“For location and convenience, the hotel is great! However, it is an older hotel and is rather noisy. You can easily hear neighbors (next door and upstairs). Also, for the price, there is no free continental breakfast included and the water pressure in the shower is non-existent.”

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Amenities at Marriott Charlotte City Center, Charlotte

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing