Marriott Charlotte City Center [Charlotte, NC]- Hotel Reviews - MyTravelGuide.com


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Marriott Charlotte City Center 4-star

100 West Trade Street, Charlotte, NC

The Charlotte Marriott City Center is located in the heart of downtown Charlotte one block from the convention center and in close proximity to major corporations including the Bank of America headquarters.[more]

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User Reviews for Marriott Charlotte City Center, Charlotte

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.5]
Based on 550 user ratings

Feb 22, 2009 by Geana from Newland,NC
Overall Rating: 7 Overall user rating

  • The staff was very friendly and accommodating.
  • The room was small, and the bathroom extremely small with old broken fixtures on the tub.

“We would stay here in a pinch, but we would prefer the Westin.”

Dec 18, 2008 by Jennifer from Waynesville,NC
Overall Rating: 7 Overall user rating

  • Staff was excellent.
  • Under Construction.

“This hotel is great. When compared to the Hilton and the Westin. Hotel staff is very friendly and helpful.”

Oct 29, 2008 by Don
Overall Rating: 9 Overall user rating

  • very clean, professional and efficient staff.
  • AZ Cardinals in town, had lots of roped off areas.

“Really a great stay, but the Arizona Cardinals were in town to play the Carolina Panthers. In preparation of their departing the hotel for the game, there were significant areas of the lobby, breezeway, and sidewalk roped off from any other traffic. I understand their need for crowd control, security, and privacy, but I observed it roped off for quite a while without a single person passing. I'd ask the hotel to keep the facilities open to
all paying guests until the last minute, then restore full access as soon as possible afterwards. Or have staff allow controlled crossing at times. It's really a nit-picky detail, but it was bothersome to go completely across the hotel to get outside and then go the long way around the block to get to the adjacent street.”

Sep 11, 2008 by Christopher from Charlotte, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great area downtown. Easy to find social events.
  • My comforter.

“It was cool. The people there were really nice.”

Aug 13, 2008 by Eddie from Norcross, GA
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Friendly staff, good bed.
  • Very noisy.

“The hotel is well furnished, clean and evidently well run. It is an older hotel, and due to its Downtown location is incredibly noisy. A club or something across the street played music till the wee hours, and it was like we were in the room. Noise is the only complaint. But it was significant. I wouldn't care to stay there again because of it.”

Jul 22, 2008 by Vicki from Santee, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • This hotel was very nice and location is great!
  • Noisy during the night as we were in a corner room.

“This hotel has been upgraded it seems, the room was very large. It was on a corner on Friday night in Downtown, it was noisy, but. The hotel was a great location for walking to several nice restaurants and bars. The hotel staff was very friendly and helpful!”

Jul 7, 2008 by Shannon from Coral Gables, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Convenience.
  • A few party animals on our floor keeping us awake, but hotel security ended their party with just one call.

“Friendly, centrally located. Definitely will use this hotel again. We had a great time. Thanks for making this happen so we could celebrate our engagement with my family and friends.”

Jul 3, 2008 by Natalie from Greensburg, PA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[5]

  • Very clean and excellent staff, great view of city.
  • The location and parking.

“This hotel was top quality and would especially be great for business travelers and couples. Great amenities. Easy access to anything in the city. It was not very child friendly. There were too many expensive and unsafe things placed around the room. The location is inconvenient for vacation travelers. Parking is up the street or valet only. A continental breakfast would have made the stay easier.”

Jun 27, 2008 by Alan from Cary, NC
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Location in Downtown Charlotte.

“This is a great place to stay if you want to spend some serious dollars on amenities that are complimentary at less expensive venues.”

Jun 5, 2008 by David from Brentwood, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Security.
  • Small lobby for sitting.

“Great for city access, clean and secure.”

Jun 4, 2008 by Michael S. from Valdese, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Located in the middle of everything!
  • Gets pretty crowded on the weekends!

“Nice hotel in the heart of uptown Charlotte. Tons of restaurants and bars within walking distance. Indoor pool and hot tub were nice. My girlfriend and I had not been to Charlotte in a few years. We came in on a Saturday and during the day remarked how calm and quiet the city seemed. We went to a play at the Blumenthal and by the time the play ended, the street were packed! The lines for some of the clubs were wrapped around the corner! We had to walk around for a while just to find a regular bar with two open seats. All in all, a great little vacation at a great hotel.”

May 20, 2008 by Sina from Morrisville, NC
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Room is ok, but not a 4-star deluxe.

“Good, central location in Charlotte. The check-in was quick and the room comfortable. Breakfast in restaurant was ok. I had expected a bit more from a 4* hotel.”

May 7, 2008 by Jon from Taylors, SC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The first impression of the hotel is superior, from the outside to the lobby.
  • For a 4 star hotel the rooms were kind of small and not everything updated, old TV etc.

“I would recommend this hotel to someone who is looking for a nice clean, classy place to stay. I went to Charlotte on a leisure trip with my girlfriend, and we both loved the hotel. The food was good at their sports bar, Champions, the room service was quick, and that food was also good. The only downside to the hotel was the rooms were small, and the accommodations inside the room were outdated.”

May 7, 2008 by Greg from Wilmington, NC
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Perfect location on Square in Charlotte.
  • Rooms need updating.

“Great location of downtown on the square in Charlotte. Located in a high rise office tower, there are many amenities available. The rooms are average and older needing upgrades available at like rated hotels, i.e.. flat screens, updated furniture, art.”

May 7, 2008 by Betty from Boston, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Cleanliness.
  • Nice hotel.

“The hotel was nice and clean and was in the right location.”

May 6, 2008 by Cathy from Willow Springs, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The staff was very helpful and the room was great.
  • The restaurant was not really catered towards children for dinner.

“The hotel stay was great. We traveled with our ten year old son. He had a great time. The hotel is right in uptown Charlotte. The only thing was there were a few restaurants in the hotel. But, none of them were family friendly after 7 or 8 p.m. The staff was very helpful in telling us where we could walk for dinner. The other great thing is there pool is open until 11pm. So, it was great to go swimming after dinner. I will stay there again the next time we go to Charlotte.”

May 1, 2008 by Brian from Saluda, NC
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Nice rooms and great central location.
  • Parking charge.

“Great hotel and great staff. Very clean and nice rooms.”

Apr 30, 2008 by Michael from Lakeland, FL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Close to the Charlotte Convention Center.

“Hotel staff was friendly and room was clean. Centrally located, though Parking seemed a bit steep, and at times was "Full". Decor is very old and is in desperate need of an update.”

Apr 28, 2008 by John from Weston, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Convenient.
  • No free internet.

“Would be perfect for business travel if they had free internet in rooms and common areas.”

Apr 23, 2008 by Glenn from Maple Hts, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Convenient location.
  • Front lobby traffic was terrible.

“Nice, clean conveniently located but need to assess outside lobby traffic and parking. Otherwise I was satisfied.”

Amenities at Marriott Charlotte City Center, Charlotte

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Secretarial Service
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Valet Parking
  • Video Checkout
  • Wake-up Service
  • Water Skiing

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