Courtyard by Marriott Charlotte Uptown

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User Reviews for Courtyard by Marriott Charlotte Uptown, Charlotte

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Aug 5, 2008 by Darin from Roswell, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room, pool, hotel bar, and parking was easy.
• Swiping card for elevator.

“This was a great hotel right in the mix of everything in downtown Charlotte. The staff was very friendly and easy to work with. My cell phone died and they pulled out a box of left chargers and gave me one that fit my cell phone. It was very easy to park and leave at our convenience.”

Apr 23, 2008 by Clinton from Spencerport, NY
Overall Rating: 1
Cleanliness:[8] • Staff:[4] • Location:[6]

• Room had extra space, not just two beds and four walls.
• Extra $10 parking fee! Fraud alert!

“When we arrived to check in we were informed that it would cost $10 to park in the parking ramp. We asked if there was an area to park for free and were told that, we can not recommend that because the police can declare a no parking zone and have your car towed. This is fraud! The cost of staying should include the cost of parking. It is my opinion that this particular Mario did this in order to trick us into staying there. I will be calling the Marriott customer care line about this. Marriott should also know that we would have eaten at the hotel restaurant had it not been for the parking charge. Instead we spent $50 elsewhere.”

Nov 8, 2007 by Jacquelyne from Gainesville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[7]

• Tea available in lobby.
• I was told that it cost $20 to park in the lot for my van. Another person was quoted $10.

“Attractive, comfortable. A little difficult to navigate to the hotel due to the one way streets in charlotte.”

Aug 29, 2007 by Karyn from West Columbia, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was secure and very close to Fuel pizza and night life.
• the parking situation was a bit odd, not convenient for check in.

“It was just right for what we needed. We enjoyed the pool, although it was not a large pool. We did not check out the restaurant or hot tub area, but the lobby was very nice looking. Plan to pay 10.00 to park and keep your room key to exit the garage or you'll have to pay 2.00 to get the gate open.”

Aug 2, 2007 by Mary from Sanford, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location great! Rooms very nice!
• Security tried to keep family reunion quiet and contained, but was impossible with very rude guests at 3:00 in the morning!

“Exceptional for a 2 1/2 star hotel. Staff treated us like we were staying at a 5 star hotel! Great location with many restaurants within 1-2 blocks! Rooms very nicely decorated and exceptionally clean!! Security was good, except for the impossible tasks of keeping a family union quiet and contained. Very rude guests yelling in hallway at 3:00 a.m.!”

Jul 30, 2007 by Amy from Grove City, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[10]

• Within walking distance to downtown activities.
• Staff upon check-in not overly friendly.

“Good location; secure parking and great breakfast. Great location for downtown activities. Room was clean, and bed was comfortable.”

Jun 21, 2007 by Alice from Madison, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to uptown area.
• Getting from the parking garage to the room was a maze of elevators.

“Very nice hotel right in the heart of uptown charlotte. The lobby is located at ground level and is attractive and spacious. The staff was helpful and pleasant at all times. Coffee was available 24/7 directly in front of the main elevators, which was nice when I needed a cup on the way out at non-breakfast hours. The room was well appointed and cleans, with plenty of room to spread out and make ourselves comfortable. The only bad thing I have to say about this hotel is that to get to your room from the parking garage (which took up the 2nd through 6th floors), you had to get in an elevator to go to the 1st floor, then get out, cross the lobby and get in *another* elevator to go up past the parking levels to the floors with the guest rooms. That was kind of a pain in the rear. Otherwise, we were extremely happy with our stay.”

Jun 4, 2007 by Jon from Candler, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location.
• Staff was not rude but not very friendly.

“Clean rooms, great location, and very convenient.”

May 11, 2007 by Mandy from Columbus, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice room, comfortable bed, and conveniently located.
• Extra charge for parking.

“It was a very nice hotel; well maintained. The staff was very helpful. We would return.”

Mar 13, 2007 by Scott S. from Asheville, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Location.
• Changed $10 for parking-what a rip-off!

“Nice hotel in a convenient location. However, the $10.00 charge for overnight parking is ridiculous. Hotels should provide free parking for their paying guests!”

Mar 3, 2007 by David from Plainview, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient.
• I had to pay for a breakfast buffet - most of my stays include breakfast.

“Excellent and convenient. Disappointed that I had to pay for a small breakfast buffet.”

Feb 28, 2007 by Allison from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The beds were wonderful.
• Everything was great.

“This was a great value. We have come to love courtyard mar riots. We love the beds and no-smoking atmosphere, the nice public places, and the friendly/helpful staff.”

Jan 19, 2007 by Sheila from Summerville, SC
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[7]

• Bathrooms were small but very attractive.
• Did not like paying extra for parking. Did not like paying extra (50 person) for breakfast buffet.

“We passed on the embassy suites, where the rest of our group was staying, in order to be closer to the convention center where my children were tending a cheerleading competition. The extras such as parking and the buffet caused us to have to pay about 30% more than the rest of the group that stayed at embassy suites, where they didn't have to pay for parking and breakfast, made to order, was complementary. Unless traveling for business, I would not choose this hotel again.”

Jan 16, 2007 by Tanisha from Cleveland, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The hotel staff gave me a curtsey call when I checked in to make sure everything was fine.
• Parking not the greatest exits or pay.

“This hotel is beautifully set in a very nice place in the city. Easy to access and great view! The inside is very modern and has great use of space. Hotel staff very appealing and easy to work with. Loved it 10 times over!”

Dec 26, 2006 by John from Roanoke, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good location in downtown charlotte with friendly, helpful staff.
• Parking garage is not accessible from the hotel.

“Except that this hotel lacks a full-service restaurant, it compares favorably with the nearby 3-star rated hotels in all respects.”

Dec 6, 2006 by Kevin from Charlotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool deck is about ten stories up with a decent view. Indoor Jacuzzi, spacious rooms, great location.
• The courtyard view was rather dull, and parking was expensive.

“A great value for downtown charlotte. Within walking distance of most attractions. Super-friendly staff. The room was very spacious and clean. Plenty of pillows and towels. The shower had good water pressure and an innovative shower curtain that gives one plenty of room. "Per vehicle" parking was a bit expensive, but that is to be expected with a hotel located downtown.”

Oct 4, 2006 by Lindsay from Asheville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location. Great staff. Very Comfortable rooms
• Had to pay for parking--$10./night.

“Great hotel, great location, but you had to pay $10./night for parking.”

Sep 6, 2006 by Kerry from Smithfield, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• Nice pool area, convenient location, reasonable parking fees.
• Hotel evacuation at 4am (faulty sprinkler system). Need hotel room key to get out !

“Typically, by habit, I leave my hotel room key cards in the room or turn them in at the front desk. At the hotel garage, you need the room keys to exit on the day of your departure. I have never heard of or seen this before. The speaker box at the exit wasn't working for assistance either. This was very frustrating. And the hotel was evacuated at 4am with very little organization or explanation of what was going on.”

Aug 2, 2006 by Steve from Black Mountain, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Centrally located, easy to find.
• Unfortunately, our stay was marred by a fire alarm being pulled at 2 am.

“Overall cleanliness was a 9, I was disappointed with parking structure (pay for room, then pay for parking). I would assume that patronizing the hotel is not enough. This practice disgusts me.”

Jul 26, 2006 by Alex from Fairmont, WV
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Easy Street access.
• Dirty pool charges for parking if I have to pay parking put it in price of the room .

“The hotel is nice, clean and quite. Good access to the historic District and local restaurants.”

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Amenities at Courtyard by Marriott Charlotte Uptown, Charlotte

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Iron

Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing