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Courtyard by Marriott Charlotte Uptown
237 S Tryen Street,
Charlotte, NC
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.0] • Location:[9.0] Based on 214 user ratings |
Dec 24, 2009 by
Laura from Charleston,SC
Overall Rating: 10
“We have stayed in this hotel before and as always, our stay was very pleasant and we will continue to choose The Courtyards for future visits as well.”
Jul 30, 2009 by
Andre from Atlanta,GA
Overall Rating: 10
“The location is perfect for all needs, and the EpiCenter is a block away which provides entertainment to suit all needs.”
Feb 10, 2009 by
Jan from Gainesville,GA
Overall Rating: 10
“Short interior walk to Wachovia I and II is great. Highly recommend it for business. Very clean and spacious rooms.”
Nov 12, 2008 by
Candice from Clayton,NC
Overall Rating: 3
“$10 per day charge to park in the hotels garage. No continental breakfast offered shower was stained and dirty shower head was rusted and about to fall off front desk was unapologetic.”
Nov 10, 2008 by
Aimee from Emerson,KY
Overall Rating: 7
“The staff was very nice. The hotel is fairly expensive and nice for business, but not for families. There is nothing to do in downtown Charlotte. The food is nothing to write home about either.”
Sep 5, 2008 by
dan
Overall Rating: 9
“Excellent hotel.”
Aug 5, 2008 by
Darin from Roswell, GA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“This was a great hotel right in the mix of everything in downtown Charlotte. The staff was very friendly and easy to work with. My cell phone died and they pulled out a box of left chargers and gave me one that fit my cell phone. It was very easy to park and leave at our convenience.”
Apr 23, 2008 by
Clinton from Spencerport, NY
Overall Rating: 1
Cleanliness:[8] •
Staff:[4] •
Location:[6]
“When we arrived to check in we were informed that it would cost $10 to park in the parking ramp. We asked if there was an area to park for free and were told that, we can not recommend that because the police can declare a no parking zone and have your car towed. This is fraud! The cost of staying should include the cost of parking. It is my opinion that this particular Mario did this in order to trick us into staying there. I will be calling the Marriott customer care line about this. Marriott should also know that we would have eaten at the hotel restaurant had it not been for the parking charge. Instead we spent $50 elsewhere.”
Nov 8, 2007 by
Jacquelyne from Gainesville, FL
Overall Rating: 9
Cleanliness:[10] •
Staff:[6] •
Location:[7]
“Attractive, comfortable. A little difficult to navigate to the hotel due to the one way streets in charlotte.”
Aug 29, 2007 by
Karyn from West Columbia, SC
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“It was just right for what we needed. We enjoyed the pool, although it was not a large pool. We did not check out the restaurant or hot tub area, but the lobby was very nice looking. Plan to pay 10.00 to park and keep your room key to exit the garage or you'll have to pay 2.00 to get the gate open.”
Aug 2, 2007 by
Mary from Sanford, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[7] •
Location:[10]
“Exceptional for a 2 1/2 star hotel. Staff treated us like we were staying at a 5 star hotel! Great location with many restaurants within 1-2 blocks! Rooms very nicely decorated and exceptionally clean!! Security was good, except for the impossible tasks of keeping a family union quiet and contained. Very rude guests yelling in hallway at 3:00 a.m.!”
Jul 30, 2007 by
Amy from Grove City, OH
Overall Rating: 8
Cleanliness:[9] •
Staff:[5] •
Location:[10]
“Good location; secure parking and great breakfast. Great location for downtown activities. Room was clean, and bed was comfortable.”
Jun 21, 2007 by
Alice from Madison, AL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very nice hotel right in the heart of uptown charlotte. The lobby is located at ground level and is attractive and spacious. The staff was helpful and pleasant at all times. Coffee was available 24/7 directly in front of the main elevators, which was nice when I needed a cup on the way out at non-breakfast hours. The room was well appointed and cleans, with plenty of room to spread out and make ourselves comfortable. The only bad thing I have to say about this hotel is that to get to your room from the parking garage (which took up the 2nd through 6th floors), you had to get in an elevator to go to the 1st floor, then get out, cross the lobby and get in *another* elevator to go up past the parking levels to the floors with the guest rooms. That was kind of a pain in the rear. Otherwise, we were extremely happy with our stay.”
Jun 4, 2007 by
Jon from Candler, NC
Overall Rating: 8
Cleanliness:[8] •
Staff:[6] •
Location:[8]
“Clean rooms, great location, and very convenient.”
May 11, 2007 by
Mandy from Columbus, OH
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“It was a very nice hotel; well maintained. The staff was very helpful. We would return.”
Mar 13, 2007 by
Scott S. from Asheville, NC
Overall Rating: 7
Cleanliness:[8] •
Staff:[7] •
Location:[7]
“Nice hotel in a convenient location. However, the $10.00 charge for overnight parking is ridiculous. Hotels should provide free parking for their paying guests!”
Mar 3, 2007 by
David from Plainview, NY
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Excellent and convenient. Disappointed that I had to pay for a small breakfast buffet.”
Feb 28, 2007 by
Allison from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“This was a great value. We have come to love courtyard mar riots. We love the beds and no-smoking atmosphere, the nice public places, and the friendly/helpful staff.”
Jan 19, 2007 by
Sheila from Summerville, SC
Overall Rating: 4
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“We passed on the embassy suites, where the rest of our group was staying, in order to be closer to the convention center where my children were tending a cheerleading competition. The extras such as parking and the buffet caused us to have to pay about 30% more than the rest of the group that stayed at embassy suites, where they didn't have to pay for parking and breakfast, made to order, was complementary. Unless traveling for business, I would not choose this hotel again.”
Jan 16, 2007 by
Tanisha from Cleveland, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“This hotel is beautifully set in a very nice place in the city. Easy to access and great view! The inside is very modern and has great use of space. Hotel staff very appealing and easy to work with. Loved it 10 times over!”
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