Courtyard by Marriott Charlotte Uptown [Charlotte, NC]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Charlotte Uptown 2-star

237 S Tryen Street, Charlotte, NC

Courtyard surrounds travelers with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our spacious guest rooms, featuring a comfortable sitting area, large work desk, two phones with data ports, complimentary high-speed Internet access and in-room coffee.[more]

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User Reviews for Courtyard by Marriott Charlotte Uptown, Charlotte

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.0] • Location:[9.0]
Based on 214 user ratings

Dec 24, 2009 by Laura from Charleston,SC
Overall Rating: 10 Overall user rating

  • Clerk at check-in and throughout our stay was great and made our experience, even better than expected!
  • The ice machine was a little too far from the room, but only because the pool was closed.

“We have stayed in this hotel before and as always, our stay was very pleasant and we will continue to choose The Courtyards for future visits as well.”

Jul 30, 2009 by Andre from Atlanta,GA
Overall Rating: 10 Overall user rating

  • The Front Desk Staff was knowledgeable of the area.
  • The house keeping did not come until 4pm on the first day.

“The location is perfect for all needs, and the EpiCenter is a block away which provides entertainment to suit all needs.”

Feb 10, 2009 by Jan from Gainesville,GA
Overall Rating: 10 Overall user rating

  • Centrally Located to Both Banks, Restaurants and Entertainment
  • NA

“Short interior walk to Wachovia I and II is great. Highly recommend it for business. Very clean and spacious rooms.”

Nov 12, 2008 by Candice from Clayton,NC
Overall Rating: 3 Overall user rating

  • Location, right in the heart of Charlotte.
  • Room was in poor condition, several addtl cost items which we felt should have been included, staff was not helpful.

“$10 per day charge to park in the hotels garage. No continental breakfast offered shower was stained and dirty shower head was rusted and about to fall off front desk was unapologetic.”

Nov 10, 2008 by Aimee from Emerson,KY
Overall Rating: 7 Overall user rating

  • Staff.
  • Too expensive.

“The staff was very nice. The hotel is fairly expensive and nice for business, but not for families. There is nothing to do in downtown Charlotte. The food is nothing to write home about either.”

Sep 5, 2008 by dan
Overall Rating: 9 Overall user rating

  • Location.

“Excellent hotel.”

Aug 5, 2008 by Darin from Roswell, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The room, pool, hotel bar, and parking was easy.
  • Swiping card for elevator.

“This was a great hotel right in the mix of everything in downtown Charlotte. The staff was very friendly and easy to work with. My cell phone died and they pulled out a box of left chargers and gave me one that fit my cell phone. It was very easy to park and leave at our convenience.”

Apr 23, 2008 by Clinton from Spencerport, NY
Overall Rating: 1 Overall user rating
Cleanliness:[8] • Staff:[4] • Location:[6]

  • Room had extra space, not just two beds and four walls.
  • Extra $10 parking fee! Fraud alert!

“When we arrived to check in we were informed that it would cost $10 to park in the parking ramp. We asked if there was an area to park for free and were told that, we can not recommend that because the police can declare a no parking zone and have your car towed. This is fraud! The cost of staying should include the cost of parking. It is my opinion that this particular Mario did this in order to trick us into staying there. I will be calling the Marriott customer care line about this. Marriott should also know that we would have eaten at the hotel restaurant had it not been for the parking charge. Instead we spent $50 elsewhere.”

Nov 8, 2007 by Jacquelyne from Gainesville, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[7]

  • Tea available in lobby.
  • I was told that it cost $20 to park in the lot for my van. Another person was quoted $10.

“Attractive, comfortable. A little difficult to navigate to the hotel due to the one way streets in charlotte.”

Aug 29, 2007 by Karyn from West Columbia, SC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • It was secure and very close to Fuel pizza and night life.
  • the parking situation was a bit odd, not convenient for check in.

“It was just right for what we needed. We enjoyed the pool, although it was not a large pool. We did not check out the restaurant or hot tub area, but the lobby was very nice looking. Plan to pay 10.00 to park and keep your room key to exit the garage or you'll have to pay 2.00 to get the gate open.”

Aug 2, 2007 by Mary from Sanford, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Location great! Rooms very nice!
  • Security tried to keep family reunion quiet and contained, but was impossible with very rude guests at 3:00 in the morning!

“Exceptional for a 2 1/2 star hotel. Staff treated us like we were staying at a 5 star hotel! Great location with many restaurants within 1-2 blocks! Rooms very nicely decorated and exceptionally clean!! Security was good, except for the impossible tasks of keeping a family union quiet and contained. Very rude guests yelling in hallway at 3:00 a.m.!”

Jul 30, 2007 by Amy from Grove City, OH
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[10]

  • Within walking distance to downtown activities.
  • Staff upon check-in not overly friendly.

“Good location; secure parking and great breakfast. Great location for downtown activities. Room was clean, and bed was comfortable.”

Jun 21, 2007 by Alice from Madison, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very convenient to uptown area.
  • Getting from the parking garage to the room was a maze of elevators.

“Very nice hotel right in the heart of uptown charlotte. The lobby is located at ground level and is attractive and spacious. The staff was helpful and pleasant at all times. Coffee was available 24/7 directly in front of the main elevators, which was nice when I needed a cup on the way out at non-breakfast hours. The room was well appointed and cleans, with plenty of room to spread out and make ourselves comfortable. The only bad thing I have to say about this hotel is that to get to your room from the parking garage (which took up the 2nd through 6th floors), you had to get in an elevator to go to the 1st floor, then get out, cross the lobby and get in *another* elevator to go up past the parking levels to the floors with the guest rooms. That was kind of a pain in the rear. Otherwise, we were extremely happy with our stay.”

Jun 4, 2007 by Jon from Candler, NC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Location.
  • Staff was not rude but not very friendly.

“Clean rooms, great location, and very convenient.”

May 11, 2007 by Mandy from Columbus, OH
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Nice room, comfortable bed, and conveniently located.
  • Extra charge for parking.

“It was a very nice hotel; well maintained. The staff was very helpful. We would return.”

Mar 13, 2007 by Scott S. from Asheville, NC
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Location.
  • Changed $10 for parking-what a rip-off!

“Nice hotel in a convenient location. However, the $10.00 charge for overnight parking is ridiculous. Hotels should provide free parking for their paying guests!”

Mar 3, 2007 by David from Plainview, NY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Convenient.
  • I had to pay for a breakfast buffet - most of my stays include breakfast.

“Excellent and convenient. Disappointed that I had to pay for a small breakfast buffet.”

Feb 28, 2007 by Allison from Virginia Beach, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The beds were wonderful.
  • Everything was great.

“This was a great value. We have come to love courtyard mar riots. We love the beds and no-smoking atmosphere, the nice public places, and the friendly/helpful staff.”

Jan 19, 2007 by Sheila from Summerville, SC
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Bathrooms were small but very attractive.
  • Did not like paying extra for parking. Did not like paying extra (50 person) for breakfast buffet.

“We passed on the embassy suites, where the rest of our group was staying, in order to be closer to the convention center where my children were tending a cheerleading competition. The extras such as parking and the buffet caused us to have to pay about 30% more than the rest of the group that stayed at embassy suites, where they didn't have to pay for parking and breakfast, made to order, was complementary. Unless traveling for business, I would not choose this hotel again.”

Jan 16, 2007 by Tanisha from Cleveland, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The hotel staff gave me a curtsey call when I checked in to make sure everything was fine.
  • Parking not the greatest exits or pay.

“This hotel is beautifully set in a very nice place in the city. Easy to access and great view! The inside is very modern and has great use of space. Hotel staff very appealing and easy to work with. Loved it 10 times over!”

Amenities at Courtyard by Marriott Charlotte Uptown, Charlotte

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Water Skiing

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