Westin Charlotte

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Oct 20, 2009 by Joe from Raleigh,NC
Overall Rating: 7

• Location was great.
• Bathroom was old and outdated, not very spacious, and the parking was inconvenient.

“We enjoyed our stay at the Westin, however I have stayed at lower star rated hotels that far exceed the Westin. Parking is $18 per day and they program lot access to your key card. This programming never worked so we were actually stuck in the parking lot for several minutes trying to get out. Overall, the staff wasn't too helpful, they didn't seem happy at all. But for the price, I was satisfied with my experience.”

Jul 1, 2009 by Susan Heger from Sharpsburg,GA
Overall Rating: 8

• Great view of the city from the room.
• Furniture in lobby/room not as new as expectedm fro four star.

“Friendly, great service, nice location.”

May 1, 2009 by John from Pittsboro,NC
Overall Rating: 6

• Location and the very comfortable beds.
• Charge to use pool!

“Very comfortable beds, but room needed painting and cleaning. Extra charge for everything, including use of pool. Convenient location.”

Sep 3, 2008 by Michael from Jacksonville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This is a very nice hotel.
• Nothing.

“This is one of the nicest hotels I have stayed in. The staff is great and the rooms are even better. The location is great for getting to the stadium and the conference center.”

Sep 3, 2008 by glenn
Overall Rating: 10

• Slightly expensive.

“Very clean and accommodating. Great location.”

Jun 9, 2008 by Tim from Kent, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• The limos - the prices all over the place.

“I lost my car keys. Haven't found them, if they are found by the hotel I sure would want to get them back - expensive to replace.”

May 30, 2008 by Ron from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The location.
• No outside swimming pool, and 16.00 a day for parking.

“For the price and the reason I was there it was more than adequate.”

May 28, 2008 by Perry from Howey In The Hills, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice rooms & beds.
• Extra charges to use fitness room & telephone.

“Very nice hotel in Downtown charlotte, super nice rooms and luxurious beds. Parking is expensive and there are extra charges for use of the fitness room and incoming/outgoing calls.”

May 13, 2008 by Tanya &. from Athens, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The most comfortable hotel bed ever!
• Expensive bar drinks; fees for internet, pool, and workout room.

“Traveling to Charlotte? Book a room at the Westin! Within walking distance of museums, restaurants, and bars (and close driving proximity to other attractions), this hotel dished out as much convenience as it did comfort. And boy was it comfortable! The "Heavenly Bed" couldn't boast a more apt name, and the double shower heads made me feel extra squeaky clean. Plus, the staff embodied friendliness and efficiency, adding an extra night to our stay in seconds and promptly addressing all of our questions and concerns. I've never stayed anywhere else in Charlotte, and after my weekend at the Westin, I don't think I ever will!”

Apr 30, 2008 by John from Brampton, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good location to highway and airport. Great Location and view.
• None come to mind.

“Very nice hotel. Great city view available.”

Apr 25, 2008 by Carla from Prior Lake, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location and staff were very friendly & helpful.
• Beds were not all that comfortable.

“It is a very nice hotel. The staff was very friendly and helpful with the exception of the housekeeper. Great location so it made it easy for us to navigate our way around.”

Apr 23, 2008 by Shane from Elberton, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice beds, attractive, ease of parking.
• Furniture and TV could be updated.

“Overall a nice hotel with friendly staff. Parking was very easy cost $16 dollars per night I did not think it was overly expensive. There was also a nice workout facility and a swimming pool inside. I enjoyed my stay.”

Apr 23, 2008 by Tammy from Hermon, ME
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• The hotel was very easy to find, and the view was great.
• The parking cost was high, the carpets were dirty and they charge guests to use the gym/pool.

“I was a little disappointed with our recent stay at the Westin, as was the couple traveling with us. The lobby was beautiful, but we all noticed that the carpets in the hallways and rooms were dirty. I thought it was odd for a four star hotel to charge guests to use the gym/pool. I would not stay at this particular hotel again. We had previously stayed at another four star hotel in the same area. This hotel did not live up to a four star rating.”

Apr 22, 2008 by Denise from Spartanburg, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The train was located at the hotel which was easy to ride and took you uptown which was very convenient for our needs.
• There is a lot of construction going on in the area which hindered the beauty of the hotel.

“The Westin was very upscale. Rooms were clean and well maintained as well as all other areas of the hotel. Beds were so comfortable, we slept great! Room service was prompt even thought they had warned us they were busy at the time and may take longer, it really didn't. Food was really good and arrived hot. The staff were all friendly and knowledgeable. It is an all non-smoking hotel which was nice. There were many restaurants and attractions within walking distance as well as the city train which stopped there at the hotel and was easy to ride.”

Apr 10, 2008 by Norman from Raleigh, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Staff was extremely friendly.
• The bathroom was not up to standards. Both the sink and tub drain was not working. There was also no working exhaust fan in bathroom.

“The hotel was excellent. The staff was very friendly and helpful. The room was neat and clean. The restaurant was also excellent. The only negative was the bathroom. Both the sink and tub drains were not working. The exhaust fan was also not working which made showering a real challenge.”

Apr 3, 2008 by Rick from Cashiers, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient. In the middle of Downtown Charlotte.
• Only allow 2 per room.

“Very easy to get to. Very nice. Near the middle of town. Easy walking to any Downtown venues.”

Apr 2, 2008 by Trese from Wake Forest, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great atmosphere and location.
• All was wonderful.

“Great - would recommend!”

Mar 27, 2008 by Stacy from Sherman Oaks, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• They gave me a room on the top floor.
• No hot tub.

“Nice view of Charlotte. Easy self parking. Friendly helpful staff.”

Feb 4, 2008 by Angela from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I loved the shower.
• That I couldn't stay longer.

“Due to a missed connection at the airport, I was only at the Westin for 5 hours. It was probably the best 5 hours of the week however. The shower was how showering in heaven must be and the bed was amazingly comfortable.”

Dec 27, 2007 by Edward N. from Hamlet, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rooms nice and roomy, beds and pillows were great.
• Bar was a little pricey three of the four lamps in the room did not work.

“Great location for anything going on Downtown charlotte, NC.”

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Amenities at Westin Charlotte, Charlotte

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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