Best Western Lake Norman

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User Reviews for Best Western Lake Norman, Cornelius

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Jul 3, 2007 by Cathy from Germantown, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Free Breakfast from 6-9.
• Breakfast needs more variety.

“Hotel and staff were very accommodating. We requested adjoining rooms and they had no problem with our request. Rooms were clean and towels were always supplied. Had problems with the toilet which was still not fixed at the end of our stay.”

Jul 2, 2007 by Joyce from Springfield, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[7]

• Proximity to Huntersville/Birkdale Commons.
• On the dirty/old side; staff failed to provide wake-up call; big mistake for business traveler.

“Was there less than 10 hours, thankfully. Facility is "dated". Bathroom bleak and dreary. Staff failed to provide my wake-up call. Thank God the alarm clock worked. A wake-up call is a standard request in the hotel industry. To fail at this is abominable and the only response I got at the front counter was "oh, that's not good; I'm sorry madam". Not good enough. I will never stay there again.”

May 12, 2007 by Mary from Ellicott City, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Nothing.
• Everything.

“This hotel is drab and dreary and does not appear clean. They offer no amenities in the lobby i.e., coffee, tea, etc. Maid service came at 9:45am and when told to come back in 15 mines. Never came back to clean the room. Believe they did not speak any English therefore didn't understand the request. Also, upon checking out another person there reported to the front desk that their vehicle had been broken into during the night and the police were called. I will never stay at a best western again.”

May 6, 2007 by Gale from Middleburg Hts., OH
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[8]

• Beds comfortable.
• Carpet dirty and didn't look like it was vacuumed recently.

“Good location. However we were stuck in charlotte rush hour traffic and it took us 1 hour to go 15 miles. Will probably look for a hotel south of charlotte next year.”

Jan 18, 2007 by Nick from Griffin, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, clean room, nice lobby, friendly staff.
• A little skimpy on breakfast offerings, but not bad.

“Excellent choice for anyone coming to the lake Norman. Met all my expectations for the star rating, except food offerings.”

Dec 13, 2006 by Matt from Apex, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location.
• The breakfast.

“Nice hotel. Good thing that restaurants are nearby since breakfast wasn't all that good.”

Oct 22, 2006 by John from Watertown, MA
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[8]

• It had air-conditioning.
• Unclean, smelly, marks on walls and doorframes.

“This is a terrible hotel. Old fixtures that seemed out of place smudges on the rug with burn marks. Marks on door frame and some walls. Warehouse type doors and frames. Stained table chair. God awful smell. Very loud AC. No ventilation what soever including a non-working bathroom vent. The bed seemed dirty with very old sheets that were very thin and itchy. They smelled like they hadn't been cleaned for a long time. Clean but smelled old.”

Sep 8, 2006 by Michele from Williamsport, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Front desk people were very nice.
• House keepers.

“Everything was very nice. The only thing was that one morning we were not out of our room when the cleaning staff was there and when we left the room they never came back to clean it.”

Aug 21, 2006 by Barbara from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Very clean, quiet amidst trees even though near the freeway, nice restaurants nearby.
• Breakfast bar was a little disappointing, but not bad.

“We have stayed there three times now and it is very satisfactory consistently: friendly, clean, many amenities in room, including refrigerator and microwave.”

Amenities at Best Western Lake Norman, Cornelius

AM/FM Alarm Clock Brailled Elevators Bus Parking Business Center Coffee Maker in Room Continental Breakfast Copy Service Desk with lamp Electronic Door Locks Exercise Gym FAX Free Local Telephone Calls Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Iron Laundry/Valet Services Microwave

Modem Lines in Room Multilingual No Smoking Rooms/Facilities Outdoor Parking Outdoor Pool Parking Pets Allowed Ramp Access to Buildings Refrigerator Room Service Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Vending Machines Wake-up Service