Best Western Sterling Hotel and Suites

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User Reviews for Best Western Sterling Hotel and Suites, Charlotte

Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[7.0] • Location:[8.0] Based on 12 user ratings

May 28, 2008 by D. K. from Seneca, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• It was convenient to restaurants and easy access to the races we were attending.
• A couple of the front desk people never smiled and acted like they hated their job.

“The hotel was good for the reason we were in town for. We only stayed the one night; I would not recommend this hotel for a longer than one or two night stay. The hotel staff seemed very unhappy with there jobs. Overall, the hotel was clean; but could have used more water pressure in shower.”

Mar 16, 2008 by Tom from Marlborough, MA
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[8]

• There was coffee in the morning.
• The staff was simply unprofessional.

“I waited at the front desk for fifteen minutes to check in while the attendant watched television in the guest common area. Every morning the hotel prepares a light breakfast for the guests. For both mornings I ate at the hotel, the guests had to compete with hotel staff for food. This was simply unbelievable and unacceptable. I will NEVER stay at this hotel again.”

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