Amerisuites Charlotte Arrowood [Charlotte, NC]- Hotel Reviews - MyTravelGuide.com


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Amerisuites Charlotte Arrowood 2-star

7900 Forest Point Blvd, Charlotte, NC

The all-American, all-suite hotels stand proud across the countryside, symbols of continued growth and exceptional value.[more]

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User Reviews for Amerisuites Charlotte Arrowood, Charlotte

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 91 user ratings

Sep 15, 2009 by Amanda from Raleigh,NC
Overall Rating: 10 Overall user rating

  • Staff was fabulous! Very nice! Great rooms!
  • Nothing! The
    hotel was
    FABULOUS!

“This hotel is very clean, staff was as fabulous as they come, and I would recommend to anyone!”

Jan 28, 2009 by John from Fairport,NY
Overall Rating: 8 Overall user rating

  • Recently remodeled. Very clean. Rooms were not your run-of-the-mill type. Excellent breakfast.

“Met or exceeded all expectations. Rooms were not your usual rectangular layout. Excellent continental breakfast. Great staff.”

Jun 1, 2008 by Diandra from Lynchburg, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms! They were so chic!
  • I loved everything!

“Overall awesome experience, I will be staying there more often. If not the exact hotel then the same chain in a different area!”

May 21, 2008 by Michelle from Roanoke, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was very well decorated & very modern. Very clean, & we loved the 42' TV.
  • We didn't have a yellow pages in our room.

“This hotel was awesome & very comfortable. The bed was also comfortable. I did not wake up with a back ache & that's rare for me. I liked the location. It was nice and quiet. I was not ready to go when it was time to check out. Keep up the good work!”

May 20, 2008 by Justin from Lansing, MI
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[9]

  • Nice design.
  • No hot tub, no indoor pool, expensive food.

“This one had a very poor fitness room, no indoor pool and especially no hot tub.”

May 6, 2008 by Drue from Greenville, SC
Overall Rating: 5 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[10]

  • The room was a great room.
  • It was not cleaned - very dirty.

“Hyatt place is a great hotel, but my room was dirty, with opened drink cans in the frig and no towels or soap/shampoo. The only soap they had was half used. I also had to weight at the front desk while the front desk clerk chatted with a friend and was in no rush to help me in a semi-fast fast rate of speed.”

Nov 20, 2007 by Ben from Franklin, NC
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[2]

  • The staff seemed pleasant enough.
  • The renovation at this hotel made our stay unpleasant.

“However, the renovations, the traffic and airplane noise were not pleasing. The television in our room would not work and there was no solution as the staff told us there were no where else to move us. They also told us they knew there was a problem with the TV. When we called. They did not tell us this on check in. The rooms are old and run down. I'm sure they will be nice when the renovation is complete for the Hyatt Place that is going to become, but not now! I will hope for better situations in the future and will give it another chance.”

Jul 1, 2007 by Carroll from Asheville, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was great! Pool was fun; Comfortable room.
  • We had kids with celiac disease. Breakfast options were very limited for them.

“The staff was very interactive with our kids. This makes such a big difference for us. It is such a negative when hotel staff ignores or are discourteous to our children. The lady that checked us in, joked around with our kids and made them feel welcome. This continued each time we went through the lobby. The pool and pool area was clean and very well kept and the water felt great! Overall positive experience.”

Jun 1, 2007 by Monica from Easley, SC
Overall Rating: 2 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[6]

  • The lobby was the only nice thing about this hotel.
  • The rooms are very dated and they look and feel old.

“I was very unhappy with this hotel. From the lobby it makes you think this is going to be really nice, but its not!”

Apr 17, 2007 by Bob
Overall Rating: 2 Overall user rating

“We had to move 3 times to get a room that did not have intolerable odors. Smelled very dirty in the rooms and the air conditioners were dirty and appeared moldy. Would not stay there again.”

Mar 31, 2007 by Kathleen from Chapel Hill, NC
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[3]

  • Nothing.
  • Not clean, outdated, smoking smell pervasive.

“Stick with a higher rating and go further away to avoid getting stuck here.”

Mar 31, 2007 by Jose from San Juan, PR
Overall Rating: 3 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[7]

  • Convenient access to interstates.
  • Horrible cigarette smell.

“Mediocre, stinky hotel. Only redeeming qualities are accessibility to freeways and included breakfast.”

Feb 18, 2007 by Robert from Marietta, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Spacious, comfortable and functional room for a business traveler.
  • Weak coffee. No complaints with staff, just a bit dull.

“The hotel is not in an interesting location (a few chain restaurants nearby), however it is close to the I-77 and convenient to get to most locations with Charlotte. The hotel is a typical Amerisuites hotel. Large, comfortable and functional rooms for a business traveler. The only downside to the rooms are that they could be brighter (lighting, furnishings, etc.) breakfast ok, but not enough seating. The grapefruit sections were a nice touch. The coffee is too weak!”

Feb 11, 2007 by Ray from Asheville, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Comfortable, spacious room, clean.
  • Breakfast buffet needed better supply.

“Great place to stay, very good for business, for one night or several.”

Feb 6, 2007 by Angelo from Tempe, AZ
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[7]

  • Convenient location from highway.
  • Older bed, lower quality bedding and linens. Bathroom door broken, unable to open door from inside bathroom.

“Ok room, lower quality on bedding and bed. Bathroom door broken so unable to open from inside. Took 25 minutes to "jimmy" door open. Maintenance came up later, but not much concern from front desk staff.”

Jan 28, 2007 by Steve from Atlanta, GA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Fresh waffles in the morning!
  • The bed was the worst part of it all.

“The room was a little dark which made working a little tough and the bed/bedding left much to be desired. ”

Jan 14, 2007 by Robert from Marietta, GA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Overall size and quality of the room. Good location. Quality facility.
  • Breakfast not up to standard. Mixed quality of hotel staff.

“The coffee was consistently weak and tasteless and the breakfast was just not that good. The fresh fruit was not so fresh, the cottage cheese was not fresh and the already not so good microwave eggs and sausage were never quite right. While better than most, the front desk was un-even. However, maybe the nicest and best housekeeping staff ever.”

Jan 8, 2007 by Melissa from Hudsonville, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Upon arrival and all through our stay, the staff was extremely accommodating and friendly.
  • The room seemed somewhat dark and there were mold stains on the bathroom ceiling.

“The suites are nice and roomy. I like having the extra room and microwave and refrigerator. The breakfast was good, but the hot food didn't stay hot very well. Also, the breakfast sitting area seemed cramped with the amount of people that were there. I want to let them know what they can approve on, but overall, our stay was great! Thank you!”

Nov 15, 2006 by George from Indialantic, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean spacious room.
  • Air conditioner was a little noisy.

“The complimentary buffet breakfast was excellent. Coffee was fresh and available at non-breakfast times and the staff was courteous and friendly.”

Oct 23, 2006 by Mike from New York, NY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • Clean.
  • Nothing.

“A reliable clean, attractive place to get some rest after working hard all day.”

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