Renaissance Charlotte Suites

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User Reviews for Renaissance Charlotte Suites, Charlotte

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Aug 11, 2010 by Joyce from Roanoke, Va
Overall Rating: 3
Cleanliness:[5] • Location:[2]

• Good food.
• Too long of a list.

“I was not that happy with this hotel. First of all our room was not ready at 5.30 and we needed a change and be somewhere by 6.00. Then they hold $50.00 a day which is not necessary. We were told they would call when the room was ready but that didn't happen. There is a charge for the internet and I had never had that before. The people in the lobby were not friendly or didn't seem to care. The air didn't work and someone had to come up and fix it. I could go on and on but my husband travels all the time in that area and has meetings with his men and I told him not to stay there. I had just stayed at a Drury Inn a few days before and this hotel could learn a lot from them on how to give great service. I will not stay here anymore and I will tell anyone I know that is going that way not to stay. I know I am just one person and you could care less.”

Jun 15, 2010 by Rose from Colonial Heights, VA
Overall Rating: 10

• Had a separate bedroom.

“This was the best hotel I have stayed in in a long time. There was a conference going on and you only saw them in the restaurant. The hallways were quiet and the pool was heated. I like the separate bedroom and living space.”

May 12, 2010 by Rafiq from Cumming, GA
Overall Rating: 8

• I always enjoy my stay.
• I couldn't have a late check ?

“This is my second stay at The Rennaissance Hotel. I stay at Marriott properties a lot. This is the first time I was denied a late check out and told I have to be a Gold Member Marriott account holder.”

Apr 22, 2010 by Barbara from Marietta,GA
Overall Rating: 7

• Price.
• Bad pillows - asked for foam and got feather.

“ The check-in personnel were very unprofessional when we arrived. The lobby was empty and two of the three check-in personnel decided to fight to see who would check me in. One woman hit the other on the arm and then the one who was hit started asking me to fill out a complaint form (in jest) - finally a third woman checked me in professionally. It didn't make me feel like I was checking into an upscale facility.
”

Apr 12, 2010 by Tyson from Newcastle,Canada
Overall Rating: 10

• Beautiful room with a suite.

“This hotel was beyond what I had expected. The staff was great and treated us with alot of respect. The room was unbelievable.”

Mar 4, 2010 by Annie from Rochester,NY
Overall Rating: 10

• Very clean and up to date.
• Wireless internet is not free in your room.

“ This hotel is very clean and neat, staff was very well put together and helpful when it was needed. Only downfall was you have to pay for wireless internet if you want to use it in your room. They do have a business center where you can use it for free, however in such a nice hotel wireless is usually included in the cost of the room. ”

Feb 2, 2010 by Dwight. from Mount Holly,NC
Overall Rating: 10

• Two rooms clean fridge friendly clean.
• The smell outside was bad.

“Clean spacious rooms and sound service this is the 31/2 star hotel to stay in when visiting Charlotte.”

Jan 26, 2010 by T.D. from Chapel Hill,NC
Overall Rating: 9

• Excellent staff & lounge area to relax after a long day.
• Shower head had no rotation. It only had 1 drippy stream.

“Enjoyed my stay. Would have liked more lunch/dinner options for those of us that don't eat meat.”

Jan 24, 2010 by Dave from Houston,TX
Overall Rating: 10

• The room was very large, quiet, and newly updated.

“This is an excellent hotel. Check-in was efficient, and we had a very enjoyable stay.”

Jan 22, 2010 by Dan from Arden,NC
Overall Rating: 8

• Excellent little gym, sauna, steam room, and pool.
• Drain in hotel room, shower needed cleaning.

“Nice hotel, but location was not so great. I would definitely stay again, but not as my first choice because of location alone.”

Jan 20, 2010 by Kim from Clayton,NC
Overall Rating: 10

• Beds are extremely comfortable. The bathroom was large with Aveda products.
• Not enough bath towels.

“Extremely spacious, clean and enjoyable room. The living room and bedroom are separated by a door, so it's easy to close off the space if someone is sleeping and the other wants to watch TV.”

Jan 13, 2010 by Mary from Columbia,SC
Overall Rating: 10

• The hotel was very elegant it met my standards for the right price.
• There was no one at the check in, and I had to wait around until someone came from the back office.

“As you enter the hotel, it is extremely pleasant with a waterfall, dine in area, overall this hotel was great, and the staff was nice as well.”

Jan 3, 2010 by Tim from Smyrna,GA
Overall Rating: 8

• Very clean, attractive, good size, good location.
• Staff not very friendly, room was too hot.

“I would stay here again, great value for the money and very clean.”

Dec 30, 2009 by Khalid from Oshawa,Canada
Overall Rating: 9

• The hotel was modern and very clean.
• Nothing.

“Excellent hotel, would stay again at this location. The room was very clean and a nice large bathroom. The room was very quit.”

Dec 24, 2009 by T.J. from Fletcher,NC
Overall Rating: 10

• Very nice, big rooms, no smoking.
• It is out of the way there is nothing around it.

“The hotel is very nice, exactly what you would expect from Marriott.”

Dec 23, 2009 by Tanya from Lake City,SC
Overall Rating: 9

• The beds were very comfortable.

“I enjoyed my stay at this hotel. The staff was friendly and accomodating. The rooms were nice.”

Nov 27, 2009 by Laura from Easley,SC
Overall Rating: 9

• The hotel staff was so friendly. The room was clean and comfortable.
• No problems while we were there.

“My husband and I went to a Carolina Panther's game and needed a place to stay overnight. I decided to try using Priceline to book our hotel. I am really glad we did. Our hotel was wonderful. We were greeted by very friendly staff members. The check in was very quick. We entered our room and were pleasantly surprised. It was so clean, spacious and the bed was very comfy. We did not dine at the restaurant so I am unable to comment on that, but the appearance of the hotel inside and out was great!”

Nov 19, 2009 by Bella from Savannah,GA
Overall Rating: 7

• Large rooms & adequate space.
• Climate control wasn't good.

“Nice hotel, very clean - rooms were large. Beds were OK (clean but not super comfortable). Only complaint was climate control - it was very warm in our room, no matter how low we had the unit - called front desk, they said it was fixed, but it wasn't - ended up sleeping with window open.”

Oct 29, 2009 by Barbara from Saint George,SC
Overall Rating: 10

• Clean & sparkling.
• There are NOT restaurants anywhere nearby.

“I got a great price on Priceline and was very happy with this Hotel. The suite was great, had two televisions, artwork in the bathroom, beds were extra comfy.”

Sep 30, 2009 by Nancy from Atlanta,GA
Overall Rating: 10

• The price was amazing. Best hotel I've ever stayed.
• I liked everything.

“Beds were comfortable, room spotless, even had a sitting room attached. Had a fridge and microwave, beautifully tiled bathroom. The staff was friendly and very helpful.”

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Amenities at Renaissance Charlotte Suites, Charlotte

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Coffee Maker in Room Concierge Desk Cribs Available Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Maid Service Meeting/Banquet Facilities Microwave News Stand

Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Turndown Service Video Checkout Wake-up Service Wet Bar

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