Westin Savannah Harbor Resort

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User Reviews for Westin Savannah Harbor Resort, Savannah

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Apr 30, 2008 by Mary J. from Charlotte, NC
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• The bed.
• Dust.

“Great location, ferry to the river was great, didn't dine there, room had some dust gobs, overall great place.”

Apr 29, 2008 by Jackie from Newnan, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the outdoor, relaxing, social areas!

“The hotel was outstanding from registration to checkout! I would stay here again anytime & would highly recommend this facility to anyone! The location was perfect! The beds were so comfortable! The outside areas are designed perfectly for either a romantic evening for two or a casual; get to know your group, relaxing area!”

Apr 23, 2008 by Shelly from North Augusta, SC
Overall Rating: 4
Cleanliness:[9] • Staff:[3] • Location:[4]

• The bed was comfortable.
• Our check in process. I wasn't given a key to the fridge & had to wait 40+ mins. for one to be brought to me after I requested.

“The room had a nice appearance and the bed was comfortable but I was disappointed with the service of the hotel from our arrival to the hotel, poor valet/car organization, to the check in at the counter and not being given a key to our refrigerator and then having to wait at least 40 minutes for someone to bring it to us after I requested it.”

Apr 22, 2008 by Cindy from Titusville, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was incredible views of Savannah River were great.
• Absolutely nothing.

“I travel frequently for pleasure rarely do I find such incredible staff every one was pleasant and helpful.”

Apr 18, 2008 by Ryan from Hickory, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• The front desk staff was awesome.
• The restaurant staff was rude and seemed put out to serve us.

“The hotel was very nice. The front desk staff and bell service was outstanding. We enjoyed our stay and with the plethora of restaurants across the river (an easy free ferry ride) the rude staff at the restaurant was easily overcome.”

Apr 16, 2008 by Shane from Wurtsboro, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and easy to move around.
• Only one hot tub and kids were in there all the time.

“The hotel was clean, relaxing and had a beautiful view of the river. Ferry service was convenient and non-stop.”

Apr 16, 2008 by Liz from Bell Gardens, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice view.
• The ferry wasn't working on the last day.

“This is an upscale hotel that is right by the river. A complimentary ferry will take you across the river right into the River St. area of Savannah. Lots of activities to unwind here at night.”

Apr 15, 2008 by Julia from Gainesville, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Clean, comfortable and quiet.
• Additional fees not indicated until check-in, sand flies were so bad the pool (and any outdoor sitting) was unpleasant to use.

“Caution should be given to sand fly "season" since any outdoor activities were extremely unpleasant. Not much to actually do at the hotel but the water taxi was convenient and our view of the golf course was beautiful.”

Apr 15, 2008 by William from Haslett, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very convenient location with a beautiful pool area overlooking the river.
• Additional charges were charged for resort fee. They did reverse the charges when we complained.

“Beautiful hotel located directly on the river with access to old historic Savannah via a complimentary ferry ride across the river.”

Apr 13, 2008 by Tony from Akron, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• It was clean, well appointed, and reasonably convenient to historic district in Savannah.
• It was not user friendly. Staff was cold. There was a $20 service fee per day.

“This was a golf and tennis resort. It was very nice, but it would have been better if they had some accommodation for the common sightseer such as we were. Service charge of $20 per day was for golf and tennis services and other that we did not use. Also, a man carried bags from the car to the door and another from the door to the room. Both had to be tipped. When I tried to use a luggage rack, I was told those were only for the staff. There things took away from the pleasures we should have had from such a lovely place. On the positive side. The water taxi to Historic Savannah was convenient.”

Apr 11, 2008 by Maryjane from Decatur, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Room service, room, pool and its surroundings.
• Hated having my cosmopolitan in a plastic glass by the pool. They should have something a little more attractive to serve it in.

“Hotel was described as a resort and it was in a good minimalist kind of way. The pool and surround was very nice. I loved that we could have room service. The food offered in the lounge was a bit limited, and that's ok but wish they had offered a simple salad. Some of the offerings were not as well presented as they could have been i.e. free golf balls to hit, gym available in nearby bldg. It was listed but took me a few days to figure it all out.”

Apr 7, 2008 by Jack from Davie, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very upscale resort for the money.

“Upscale well-maintained resort hotel with all the expected amenities. The free ferry across the river to the Savannah historic district was very pleasant, fast, and convenient.”

Apr 2, 2008 by Nathan from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Individual gas fireplaces were a nice touch at outside sitting areas by the pool.
• Additional $17 resort fee billed to my credit card before checkout.

“Thoroughly enjoyed our stay at the Westin. Short ferry ride across the river to town (left every 20 minutes) took only 90 seconds. Very convenient. Avoided limited/expensive parking in historic district. Free parking at hotel. Fire pit, hammocks, and Jacuzzi by pool were very nice. Wonderful property. Very elegant/contemporary public spaces. Room very comfortable. Heavenly bed. Restaurants at hotel very expensive.”

Mar 26, 2008 by Yvonne from Dublin, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and comfortable beds.
• Nothing.

“I always love staying at Westin. Everything is always what I expect, and they have great coffee in the rooms. Thank you.”

Mar 26, 2008 by Derriel from Savannah, GA
Overall Rating: 1
Cleanliness:[7] • Staff:[3] • Location:[7]

• The view.

“Too pricey, have had a lot better stay at nicer resorts for less money.”

Mar 25, 2008 by Robert from Port Glasgow GB
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sea views.
• No breakfast.

“First class but could supply breakfast at the prices charged.”

May 10, 2007 by Linda from Brunswick, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The whole package from the rooms to the food.
• Nothing.

“We had wanted a room with a balcony facing the river, but they had a golfers playing that weekend. We had a wonderful, relaxing weekend. We loved it so much that we will be going back again.”

0 of 1 people found this review helpful.

Apr 19, 2007 by Carolyn from Marietta, GA
Overall Rating: 1
Cleanliness:[6] • Staff:[2] • Location:[10]

• The view of the river.
• Rude staff. Kills on room ceiling. Mold in bath.

“I will never return to this hotel. I paid a high price for a hotel that was of equal quality as a less expensive holiday inn. If I wanted holiday inn, I would have gone to the holiday inn. The view of the river was great, but not worth the price. There was kills on over half the ceiling and at the top of the walls. Water marks in the ceiling corners. There was mold in the bathroom tile. Bed ruffle was torn with holes at the seams. The staff is rude and basically tells you to live with it because there are no refunds. Never again will I stay at this Westin. I will be returning to the area in two weeks but, I will to stay there!”

Apr 14, 2007 by Step from SC
Overall Rating: 5
Cleanliness:[3] • Staff:[10] • Location:[9]

• Staff friendliness.
• Dirty, small rooms.

“I wanted my savannah experience to be awesome. I was excited about visiting savannah for the 1st time. But, I was disappointed with western¿s accommodations, although the staff was great and very helpful. The accommodations were low rate. The rooms were very small and not very clean. The heavenly bed down comforters had stains on them. The shower was dirty and I wasn't impressing with the supposedly 4 star hotels. I expected much more from a hotel of this caliber. I wouldn't recommend this hotel to anyone. Although the ferry service was fun and easily accessible. Westin needs to renovate and get it together because for the price you want more luxury.”

Apr 2, 2007 by Ginny from Provincetown, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was divine!
• The food in the lounge is limited and very expensive. As well as the dining room although gorgeous.

“We had a marvelous stay at the west in. The location was convenient and the 90 second ferry to the river walk was fun and free. The view of the savannah river from our balcony was exquisite and very romantic. We loved our time and we treasured the staff when were so very accomadating. The best resort we have stayed at!”

1 of 1 people found this review helpful.

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Amenities at Westin Savannah Harbor Resort, Savannah

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services