Hyatt Regency Savannah

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User Reviews for Hyatt Regency Savannah, Savannah

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Jan 30, 2010 by Mary from Winder,GA
Overall Rating: 2

• Cleanliness
• Customer service, paying an extra $18.00 parking, $10.00 internet daily.

“ I received better service from a Super 8 hotel for much cheaper. I was disappointed with being treated like a second class citizen due to how I booked my vacation. When discussing it with staff they were argumentative. ”

Jan 5, 2010 by Edd from Ashburn,GA
Overall Rating: 9

• The hotel staff were excellent and the most courteous and friendly In recent memory.

“The Hyatt Regency in Savannah was conveniently located on the Savannah River and in the heart of the historic district. Most attractions that we wanted to visit like River Street and Paula Deen's The Lady and Sons restaurant were within easy walking distance of the hotel. The staff, especially housekeeping and the valet service, were polite, helpful, and friendly. The rooms were well furnished and the glass elevators were a hit with our four-year old daughter.”

Dec 15, 2009 by Rick from Goose Creek,SC
Overall Rating: 9

• Location - friendly staff.

“Great location.”

Dec 12, 2009 by Okolo from Lawrenceville,GA
Overall Rating: 9

• The view from our room was great. My fiance was shocked at how much I paid - he was really excited - he loved it.
• Oh my, the restaurant staff needs major help.

“Could use some updating. But it was good enough for us. Our air conditioning wasn't working upon entering the room, but they got it fixed within 5 minutes. I also wished the tub drain ran more smoothly. Served our vacation wonderfully though - thanks Priceline.”

Nov 25, 2009 by Quan from Apopka,FL
Overall Rating: 8

• Location on the riverside and downtown.
• They could update the pool area for such a nice hotel.

“Great location to visit Savannah. The Riverwalk with shops and bars is a great place to go at night. Downtown is just steps ahead for more sight seeing and shopping!”

Nov 20, 2009 by Rebecca from Carrboro,NC
Overall Rating: 8

• Very friendly staff.
• Balconies facing the inside of the hotel.

“A perfectly located hotel. Unfortunately valet parking was mandatory and cost $18 plus tips. The interior of the hotel did feel very dated but the rooms were large. The staff was friendly.”

Nov 2, 2009 by Heather from Riverview,FL
Overall Rating: 3

• Close to everything.
• Noisy.

“Hotel was very noisy with drunks yelling in the atrium at all hours of the night.”

Oct 28, 2009 by Tom from Fremont,CA
Overall Rating: 10

• Great location, only disappointed we didn't stay longer.
• Breakfast of some type could be included.

“Great location, very friendly staff, helpful with local knowledge; restaurants.”

Oct 25, 2009 by Cheryl from Bluffton,SC
Overall Rating: 9

• Location.
• Key card reader did not work very well. Needed for elevator and doors.

“Had an inside room near elevator. Couldn't open curtain because people could look right in. Elevator beeped all the time. The location of the hotel is very good.”

Oct 24, 2009 by Tracey from Chattanooga,TN
Overall Rating: 7

“Upscale furnishings, and a beautiful atrium. Mediocre customer service. They put us in a room that was already occupied, so we walked in on a couple at almost midnight. They did not apologize for the inconvenience. The upgraded us to a suite, not for our trouble, but because it was the only room left in the hotel.”

Oct 20, 2009 by T from Cedartown,GA
Overall Rating: 10

• Convenience to everything and iPod station.
• I never got the wake-up call or the reminder call I requested.

“It was very nice. We had a partial river view. Very convenient to everything with an elevator right onto River St. in the back and Bay St. in the front. Would recommend to anyone if you can get a deal like I did on Priceline.”

Oct 1, 2009 by Peter from Ellabell,GA
Overall Rating: 8

• The general layout was excellent.
• Valet parking was almost do it yourself.

“A very nice clean and friendly hotel, spacious room, all the staff were very helpful.”

Sep 29, 2009 by C.B. from Taylors,SC
Overall Rating: 7

• The view of the river from our room was very nice.
• $18 to park!

“I'm not sure that this is typical. I was taken aback that the person who parked my car said that he needed a tip to park the car. Seemed kind of crass to me.”

Sep 15, 2009 by Linda from Mitchell,IN
Overall Rating: 10

• Location
• Pool was not located near sundeck.

“Excellant for sightseers.”

Sep 14, 2009 by Ron from Murfreesboro,TN
Overall Rating: 8

• Incredible view of the river from my room.
• Valet parking.

“The hotel was great, our room was over the river, you see large ocean ships going by the room, etc. Overlooking riverfront building, best view ever. Very clean, and great desk personnel. No complaints about the room, great beds etc.”

Sep 13, 2009 by Claire from Chicago,IL
Overall Rating: 8

• Great location for walking around Savannah's historic district.

“This hotel had a beautiful lobby and great location for Downtown Savannah. Very helpful staff and concierge. The room was very nice and had a beautiful view of the river.”

Sep 11, 2009 by from San Francisco,CA
Overall Rating: 3

• Location.
• Dirty hotel. Mildew, rust and human hair in bathroom. Holes in walls in room.

“Disappointed with stay. Terrible example of a Hyatt property. Dirty hotel. Mildew, rust and human hair in bathroom. Holes in walls in room.”

Sep 3, 2009 by Neil from Lexington,SC
Overall Rating: 1

• Do not appreciate lack of notice regarding scheduled power outage.

“When we arrived at the hotel, we were informed that there would be an 8-hour power outage in the hotel the following day. To compensate, we were upgraded to a balcony room, in which the balcony door did not open. After having that repaired, the door then did not lock. Our room was located directly above a ballroom, so we had to listen to a wedding reception until 1:00 in the morning on our first night. During the 2nd night, we woke up to the stench of raw sewage in the room (probably due to the humidity level in the room after the power had been out all day). Very disappointed that the hotel did not contact guests prior to their visit to inform them of the scheduled power outage so that other plans could be arranged.”

Aug 30, 2009 by Daniel from Hamilton,Canada
Overall Rating: 8

• Wonderful riverfront location. Great price.

“Easily accessible and centrally located. Elavator from hotel brings you down to the river walk. Less than five minutes from the market and great eating establishments. Clean and safe.”

Aug 25, 2009 by Britt from Stockton,CA
Overall Rating: 8

• Proximity to restaurants, bars, shopping. Literally right on river street.
• An attendant or security personnel in the river street lobby would be a useful addition for professional and safety purposes.

“The valet is underground pickup and parking is quite expensive. The hotel staff weren't overly friendly-especially in relation to hotel staff at another hotel in Savannah I stayed in less than a week before. The rooms are nice, as with any Hyatt, but the windows do not open and the air was not exceptionally effective. Still, if you are in Savannah to take advantage of Ruver street and its bars and restaurants, the Hyatt is positioned right amidst the excitement.”

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Amenities at Hyatt Regency Savannah, Savannah

24 Hour Front Desk Bar/Lounge Beach Business Center Concierge Express Checkout Fitness Center or Spa Golf Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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