Hilton Savannah Desoto [Savannah, GA]- Hotel Reviews - MyTravelGuide.com


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Hilton Savannah Desoto 3-star

15 East Liberty Street, Savannah, GA

Featuring 246 deluxe rooms and suites, the Hilton Savannah DeSoto Hotel is ideally located in the heart of Savannah's popular Historic, Dining and Theatre Districts and a short 10 minute walk to Savannah's bustling River Street and City Market.[more]

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User Reviews for Hilton Savannah Desoto, Savannah

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.5] • Staff:[8.0] • Location:[8.5]
Based on 364 user ratings

Oct 29, 2009 by Ralph from Ormond Beach,FL
Overall Rating: 9 Overall user rating

  • Check out procedure.
  • Parking was difficult and overcrowded.

“I would return here!”

Oct 28, 2009 by Lila from Murfreesboro,TN
Overall Rating: 9 Overall user rating

  • Location, food, service & Priceline price.
  • Needed refrigerator for water etc. & drawer space.

“My friend and I really enjoyed our stay. The food and service was great & FRIENDLY!”

Oct 27, 2009 by Greg from Batavia,IL
Overall user rating

  • Location was a plus.
  • Business center overcharge for computer use.

“Bath could use updating - very poor shower. Sliding door was in poor repair. Hilton needs to spend money on this location, rooms were run down in appearance. Everything had a charge associated.”

Oct 25, 2009 by Joyce from Fall Branch,TN
Overall Rating: 10 Overall user rating

  • It was close to the historic district so we could walk everywhere.

“Clean, friendly staff, and nice well appointed rooms.”

Oct 20, 2009 by Nancy from Antioch,IL
Overall Rating: 7 Overall user rating

  • The lobby was beautiful, and the location was good.
  • Room not vacuumed and bathtub not cleaned well. Bedding not changed.

“Hotel was nice and staff was accommodating. Room was a disappointment. Mattress pad had a stain, room not vacuumed, once during the 5 days.”

Sep 5, 2009 by Dan from Perry,GA
Overall Rating: 10 Overall user rating

  • Attitude of everyone at the hotel. Very helpful in finding restaurants that we wanted.

“From the front desk to the maid we enjoyed ourselves. It was our 36th anniversary and several times in Savannah first time at Hilton. Lovely room and view and great recommendations for visiting.”

Sep 3, 2009 by Earlie from New Albany,IN
Overall Rating: 9 Overall user rating

  • Very nice, comfortable hotel!
  • Parking fees and $150 incidental fees

“The hotel itself was very nice. Nothing like any of the bad reviews I've read. The thing I wished priceline could tell you when bidding is how much parking would cost. Also, we were blindsided with a $150 hold on our credit card for incidentals. We received the money back...after our vacation!”

Sep 3, 2009 by Jennifer from Columbus,OH
Overall Rating: 9 Overall user rating

  • Clean, comfortable, and got an upgraded room.
  • Door difficult to open/close, but probably due to humidity.

“My stay was very nice. I wish it had been longer. I asked for an upgraded room at check-in, and received a nice balcony room with a GREAT view of Savannah. The bed was comfortable and clean. The show was nice. Everything was what I expecteded of a Hilton. Thank you!”

Sep 2, 2009 by Jennifer from Daytona Beach,FL
Overall Rating: 9 Overall user rating

  • The hotel was centrally located in the historic district with easy access to food and stores.

“The hotel was very nice. The pool needs to be refurbished. Overall my husband and I enjoyed our stay and the restaurant was excellent.”

Sep 2, 2009 by Ashley from Troy,MI
Overall Rating: 10 Overall user rating

  • Staff was very helpful.
  • Shower was not clean.

“Beautiful, clean very helpful and good location.”

Aug 31, 2009 by Lurline A. Johnson from Macon,GA
Overall Rating: 5 Overall user rating

  • The desk clerk was very nice!!!

“On arrival---1 drinking glass for two peopleNo phone directoryNo creamer for coffee the last dayVery poor selections of TV stationsNoisyNo cups at all in bathroomThe statement was made by a maid that they move things out for Priceline patrons”

Jul 28, 2009 by Lana from Jacksonville,FL
Overall Rating: 8 Overall user rating

  • The room was nicely decorated and had a nice balcony view.
  • There was mold in the shower and the bed was a little hard.

“This was a nice hotel. The room was decorated nicely and it had a nice balcony with a great view (although I'm afraid of heights so I didn't step out onto it). The bathroom was beautiful and had a nice tile shower (instead of a tub), but I was disappointed that there was some mold in the shower. The staff was very friendly and helpful, but when I asked an information desk clerk for a map of the area, he gave me a rude answer and a staff person from the hotel standing nearby kindly handed me a map. It was a good location - just a few (maybe 7 or 8 short blocks) blocks from the river and close to lots of shopping and restaurants. The room privacy wasn't quite top notch as I could always hear people opening and shutting their doors and walking and talking in the halls. Overall, I would definitely go back to this hotel!”

Jul 21, 2009 by Marty from Loganville,GA
Overall Rating: 4 Overall user rating

  • The furnishings were attractive and stylish. Nice towels, sheets, comforter.
  • They allow pets. Mildew in the shower. Surfaces not clean enough.

“The service was quite friendly. They allow pets which would not please everyone. This hotel has lovely style, but it is not as clean as one would expect for 3 stars. We would not stay there again.”

Jul 15, 2009 by Stephen from Marietta,GA
Overall Rating: 8 Overall user rating

  • The view of the city was very nice looking toward the river.
  • The rooms are not well insulated as we could hear people in the hallways easily.

“Overall a nice hotel. The noise in the hotel was bothersome. I had gotten woken up from hearing people going through the hallways and even on the balconies in rooms close to ours. I would most likely stay here again if I needed a moderately priced place to stay for a weekend getaway.”

May 19, 2009 by Larry from Chandler,TX
Overall Rating: 10 Overall user rating

  • The location in the historic district & being able to walk to see everything.

“The food, the room, the atmosphere, and being able to walk to all the places we what'd to see and to eat at was great.”

May 13, 2009 by Theresa from Grayson,GA
Overall Rating: 9 Overall user rating

  • This was a very clean, beautiful, friendly, convenient, wonderful place to spend the night in Savannah!
  • My shower was a little on the cold side due to not much hot water.

“Close to the market downtown where all the fun and food is!”

May 6, 2009 by Christy from Denver,CO
Overall Rating: 9 Overall user rating

  • Cute decor.
  • Creepy garage.

“Great place to stay! I would definitely recommend it.”

Apr 3, 2009 by Tony from Panama City Beach,FL
Overall Rating: 8 Overall user rating

  • Location, impressive lobby, quiet and
    clean.
  • Small bathroom, small beds.

“We enjoyed our stay although it fell short of outstanding. It had the potential to be, but we were mostly forgotten travelers. We did not get our room serviced at all during our brief three night stay because we checked in after midnight the first night and. So, the maid staff never serviced our room despite me inquiring with a maid staff on our floor the second day we were there. Even after twice asking for fresh towels at night, they never registered that we weren't getting service until the last day. Other than that, the lobby staff seemed very friendly and the atmosphere was pleasant.”

Mar 24, 2009 by Sparky from Pascagoula,MS
Overall Rating: 9 Overall user rating

  • Great and
    perfect for this trip.
  • New towels had fuzz.

“The Desoto Hilton was great, our truck is larger than normal, they provided excellent care. In the Heart of town, very friendly employees, most accommodating.”

Mar 16, 2009 by kate from Mooresville,NC
Overall Rating: 9 Overall user rating

  • High quality furnishings, art, and tasteful colors.
  • Marble floor was torn up in front of front desk, pool was closed, fairly small room.

“Lovely, upscale, great quality. Very friendly staff. Disappointed the pool was closed.”

Amenities at Hilton Savannah Desoto, Savannah

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Barber/Beauty Shop
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
Hotel Representatives:

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