Best Value Inn-Ormond Beach

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Jul 11, 2007 by Dana from Albany, Georgia
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[5]

• Sorry, but I can't come up with anything positive
• This hotel is unacceptable.

“This was the hotel closest to the racetrack with availability at the time. Upon check in we entered our room, and it was obvious that this room was not worth the amount we were charged, but we had no choice but to stay because we were sure all other hotels were booked by then. Upon further inspection I found several things that I feel certain must be in violation of state hotel regulations. After returning home and researching this hotel on the internet, I found that their hotel license had expired on 4/1/07, and their status was listed as closed. Following are the conditions that we found during our stay. Expected amenities for that price range that were not available.No remote control, called front desk, and maintenance brought one to us. No alarm clock, called front desk, and never received one. No blow dryer. No iron. No ashtrays (we had a smoking room). No high speed wired or wireless internet. All ice machines in entire hotel were out of order, were told to get ice from Days Inn next door. Extremely limited number of TV channels. Conditions not suitable for human occupation. Water was discolored (yellow) and had a foul odor. Sink and bath backed up and drained extremely slowly. Countertop behind sink was rotted and covered with caulk. Air conditioner was not functioning properly. It was improperly installed and outside air was able to enter around the unit. Gap exceeded one inch. Carpet in front of door was soaking wet. Shower curtain rod was not properly installed and fell down when trying to pull curtain closed. Toilet paper was placed in recessed area because there was not roll to place it on. I addressed these conditions with the staff upon checkout, but he was unwilling to provide any resolution. The employee stated that better hotels charge more but it's not true. We have stayed at a large chain hotel in previous years that were in excellent condition with all standard amenities and paid lesser. Unfortunately, this hotel was fully booked when we tried making reservations. I told the employee this but he just shook his head. I have disputed this charged on my credit card. Looking back now we wish we had left as soon as we saw the room and looked for something else. We both agree we would have rather slept in our truck at the racetrack parking lot. Needless to say, we will never stay at an Americas Best Value Inn again.”

Jul 15, 2006 by Sam from St. Petersburg, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[5]

• Downstairs smoking room.
• Couldn't understand{ nor could he } the desk clerk who also is the Owner/manager. He could not speak English or understand English.

“Door wouldn't close. Hotel needed repair badly. Rates to high for the quality of the Hotel. Need people who can READ, WRITE, SPEAK good English. Sorry but that is a must in my book!”

Jun 7, 2006 by Lorraine from Jacksonville, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[6]

• Inexpensive for the short stay, convenient.
• No coffee in the room.

“It was satisfactory for a budget wise motel.”

Feb 24, 2006 by Kathleen from Sutton, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Absolutely nothing.
• Dirty! Dangerous. Overpriced.

“I booked this hotel in May 2005 for Daytona 500 weekend. They referred to it as a flop house. It was dirty, the bathrooms had rusty faucets, one room had no working telephone, another room had no working smoke detector; it was hanging from broken wires, two of the rooms had light switches that did not work, the level of dissatisfaction cannot be expressed in clean language. ”

Aug 6, 2005 by Willaim from Minneola, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

“The air conditioning was not working properly; Bed had insects crawling on it; Curtains didn't close all the way; Room smelled; Cold water faucet didn't work properly and finally, we were definately overcharged -”

Jul 20, 2005 by Clarence from Palm Bay, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Absolutely nothing!
• Filthy, loud, "hot", frightening!

“In 30 years of staying in motels and hotels, I have never seen one this bad. We changed rooms because of the dangerous activities taking place in the parking lot. 10 pm at night, earth shaking music with several "seedy" people partying openly. They moved us to the other side of the motel. The room never cooled down all night. Partying was allowed at the pool until 12pm, when I complaimed and ask for a little quiet. I would not recommend any customer to stay at this motel. This was a nightmare!”

Jul 20, 2005 by Debbie from Lenoir City, TN
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• i liked the staff they were helpful and the room was really cleaned great everyday
• the breakfast,,phone didnt work

“Overall this was a good hotel friendly staff and clean rooms”

1 of 1 people found this review helpful.

Amenities at Best Value Inn-Ormond Beach, Ormond Beach

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned All rooms non smoking Balcony Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Double Bed Express Checkout FAX Family Plan Free Parking Game Room Grab Bars in Bathroom Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Guest Rooms High Speed Internet Access Ice Machine Ironing Board King Bed

Maid Service Meal Plan - Bed and Breakfast Meeting/Banquet Facilities Modem Lines in Room News Stand Outdoor Parking Outdoor Pool Pets Allowed Pool View Radio Recreational Vehicle Parking Restaurant Rollaway Beds Safe Shower Sitting Area Smoke Detectors TV TV Remote Control Telephone Television with Cable Temperature Control Toilet Truck Parking Vending Machines Wake-up Service