Extended Stay America Orlando-Lake Mary

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User Reviews for Extended Stay America Orlando-Lake Mary, Lake Mary

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Sep 2, 2008 by Robert from Overland Park, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The in-room amenities were beyond what I expected for the price.
• The in-room air conditioner did not function properly.

“Hotel is clean and in good condition. Staff is very friendly and helpful. In-room amenities are plentiful. Will have to go off-site if you want any recreation.”

Aug 20, 2008 by Carol from Springfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Serenity of the location.
• There is nothing that I did not like.

“Great location for access to just about everything without the annoyance of being located in an urban setting.”

Aug 3, 2008 by Jim from Lake Monroe, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The hotel staff is very courteous.
• The AC went out on us and we had to switch rooms.

“Very clean, courteous staff, prompt service, affordable and comfortable. The downsides no restaurant, breakfast offering or swimming pool. Lack of snack facilities and ice.”

Jun 2, 2008 by Mike from Atoka, TN
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[7]

• Room was clean.
• Desk was closed for late arrival.

“I actually had to call the hotels emergency number to get them to open the door because I arrived after 11:00 p.m. The walls are so thin that it must be very easy to hear the most minute of details through them. The staff was considerate and the facilities were very clean.”

Apr 18, 2008 by Marcia from Holt, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• The room had a full size refrigerator and microwave. Close to the airport.
• The hallways smelled like stale smoke. We had two non smoking rooms. One was fine the other smelled awful, we had to switch rooms. It was fine.

“The staff was very pleasant. It was well located and met our needs. Having the Full kitchen was a nice convinced.”

Apr 11, 2008 by Rick from Victoria, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Convenience.
• Smoking rooms.

“It was fine, not as nice as the adjoining property but not bad either.”

Apr 2, 2008 by Elaine from Macon, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• That it was close to restaurants and shopping.
• Not romantic or nice, or even comfortable.

“I wouldn't recommend this to anyone. The only good thing was it was close to restaurants.”

Mar 5, 2008 by Ronda from Jacksonville, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[8]

• Great location, right off the interstate.
• Hotel had the hardest bed I've ever slept on.

“It would have been a much more pleasant stay with a comfortable bed. The room was adequate, but a good night sleep would have made it seem so much more.”

Feb 28, 2008 by Stephanie from Miami, FL
Overall Rating: 10
Staff:[10] • Location:[8]

• Quick check in.
• TV did not work.

“It was good for what we needed it for, sleeping. We went to work and came back at night for a good night's rest and that is what we got.”

Feb 27, 2008 by Katherine from Altamonte Springs, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[5]

• Location.
• Was not offered the suite that i thought that i paid for.

“I had wanted to king bed suites and was only allowed to get the smallest rooms available.”

Feb 19, 2008 by Tia from Tampa, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“Smelled of old cigarette smoke just awful.”

Feb 11, 2008 by Florence from Middletown, DE
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[6]

• Check in process undesirable, 1st room dirty, did not meet expectations.

“Late arrival process is very undesirable as the # you are directed to call rang busy for 20 minutes. I was locked out of the hotel for 20 minutes at approx. 11:30 p.m. Once I did get in, the first room they gave me was filthy dirty. I had to walk all the way back with all my bags to the counter, recall the # to get attention and then get a second room assignment. This was clean but the experience ruined my stay and I never felt clean after that.”

Jan 4, 2008 by Rs from Cedar Rapids, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Cheap and close to Airport.
• You cannot check in after 11PM. Even if you are a minute late you are screwed.

“I was lucky enough to make it to the hotel by 10.30pm (they shut down at 11pm which I realized later). The allotted a queen bed smoking room which I didnt want but got a double bed non-smoking for $10 more. On reaching the room I found that it was not cleaned at all (towels everywhere, bed was not made). I complained and was allotted a different room immediately without the $10 charge. The new room was very neat and had a kitchenette. I was out of the place at 7am next day as I had a flight to catch. It's at a convenient place, close to airport and I would not mind staying there again.”

Nov 13, 2007 by Penny from Brandon, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Neat and clean.
• It didn't have a heated pool or Jacuzzi on premises.

“Overall, I give it 8 out of 10.”

Oct 31, 2007 by Mark from Panama City, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Neat, clean hotel and friendly staff.
• TVs were little small and not enough channels.

“Very friendly staff, with clean rooms.”

Sep 3, 2007 by Norma J. from Belleview, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Rooms were clean and very convenient location.
• The mattress was too firm, not comfortable to sleep.

“Overall very nice, but bed was too firm for someone with arthritis. I was also forced to leave the walkway and step into garden as residents had moved benches into the walkway, blocking the main entrance door.”

Jul 6, 2007 by Neal from Vero Beach, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Convenient refrigerator & kitchen facilities.
• No swimming pool.

“Good, no-nonsense hotel especially designed for business traveler.”

May 6, 2007 by Zack from Covington, GA
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[8]

• The location was wonderful.
• Room, a little dirty. Shower curtain contained mold.

“This hotel location was wonderful. The bathroom was not clean the shower looked as if it had never been cleaned and the shower curtain had a lot of mold on it.”

Jan 15, 2007 by Glen from Kissimmee, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Room had everything you need.
• Family of 4 was put in room above me. Made lot of noise.

“It was a very nice hotel. I would stay there again. When I complained about the kids upstairs. They changed my room immediately but if it was full. I would have been out of luck. Kids there made noise till 3 am. Should have been put on ground floor. Not the 3rd floor.”

Oct 5, 2006 by No from Yuba City, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• Good location, quiet, safe.
• Internet is 4.99 per stay, pet fee 25.00 per day up to 75.00.

“Internet fee 4.99 per stay, pet fee is 25.00 per day up to 75.00, quiet, safe location.”

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