The Westin Grand Bohemian

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User Reviews for The Westin Grand Bohemian, Orlando

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May 27, 2008 by Chelsea from Palm Coast, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ambiance & cleanliness.
• No public parking. $20 per night is a bit much.

“The Grand Bahamian was very nice, comfortable and a sense of elegance. The staffs were very friendly. I would love to stay at this hotel when I visit Orlando.”

Mar 29, 2008 by Mike from Chicago
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[1]

• Rooms were clean.
• Staff very unprofessional and give the notion that it was our pleasure to stay with them. Overpriced and terrible location.

“Don't know why I stayed at this hotel, one of the worst places I have ever stayed at. We had a complaint about our room not having hot water and a question about a couple of other things and the staff was not very helpful and had an attitude with us instead of helping to solve the problem. Worst customer service out of any hotel I have ever been too.”

Jan 7, 2008 by Stephen from Brentwood, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Spacious rooms.
• Gave us a room designed for handicap patrons.

“Upon entering the room, I noticed a few problems immediately. Both phones were damaged and the bathroom was for disabled patrons. When trying to take a shower, no water came out. Called front desk and they sent maintenance men. They were confused as I was as to why I received a room designed for the disabled. They quickly gave me a new room after my discontent.”

Jan 3, 2008 by Lisa from Norfolk, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very nice and relaxing, convenient.
• Sun does not shine on pool.

“Very nice hotel, clean, and conveniently located. Made for a nice break!”

Nov 26, 2007 by Joycelyn from Mulberry, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This is my 3rd year staying at this property; customer care was the best this year.
• I did not think that local calls should be $1.15/each in 2007.

“The art is beautiful. The rooms are comfortable, nice, and roomy. Most staff members are quite friendly. Overall, it was a wonderful experience.”

Nov 16, 2007 by Amy from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very comfortable and clean.
• The food that was ordered for room service sounded good but tasted awful.

“I would definitely recommend this hotel to others.”

Oct 31, 2007 by Tara from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful unique hotel. It reminded me of a boutique hotel in west Hollywood.
• Internet was expensive. TV did not work and internet gave me technical issues. Staff did fix the problem semi quickly.

“The grand bohemian is a gem in downtown Orlando. It is has a jazz lounge and swanky dining area. The halls are decorated with modern art and sculptures. Beautiful decor. Comfortable and clean rooms. Very friendly and courteous customer service reps. Parking is cheaper on south street (1/2 block walk). Just 6 dollars per night compared to 20 per night to park at hotel. Orange street has bars, clubs, and cafes within walking distance.”

Oct 15, 2007 by Doug from Daytona Beach, FL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[8]

• Location.
• No hot water.

“This place is dated and the staff is terrible. They have no parking and the place is way, way overpriced for everything. My shower was broke and I had no hot water, the staff did not care.”

May 16, 2007 by John from Allen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Small boutique feel, nice pool deck.
• Our room's shower took a long time to drain (poor plumbing).

“Nice "boutique" style hotel in a great location in downtown Orlando.”

May 3, 2007 by Tracy from Sebring, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• Good hide away spot where you can be alone.
• Not a kid friendly hotel.

“Overall the hotel was okay. I would use this hotel again only if I needed to have a secret get away or for business.”

Apr 2, 2007 by Sid from El Sobrante, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Very classy, nice art work, definitely a stand out from the usual chains.
• For some reason they thought I was handicapped and gave me a handicapped bathroom.

“Wonderful classy hotel in Orlando. Great for people not looking for the usual chain motel/hotel with the complaining kids with fat parents. Exceptionally good service, I would recommend the bar. Lots of detail in the room and the hotel. I would recommend staying here. A bit further away from the theme parks, Disney but I hate Disney.”

Mar 30, 2007 by Steve from Ballston Lake, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Hotel was very detail oriented, very classy.
• Non smoking rooms, must valet park for a fee also.

“This hotel is classy, and has gorgeous rooms. I think that for the quality of hotel, some things like coffee in your room should be complimentary, as should parking. Wireless internet should not be extra though also.”

Mar 30, 2007 by Alex from Hernando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very ritzy, upscale, comfortable beds/room.
• Not for children, small pool.

“Very impressed with the aesthetics of the hotel, great location. Would definitely return as a couple or with friends. However, too reserved to be a family destination. Small pool.”

Mar 23, 2007 by Marybeth from Eugene, OR
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Wait staff very friendly and accommodating; spacious rooms.
• Housekeeping was a bit sketchy for a 4-star; room service meals were not consistently well prepared and were overpriced for the quality of the food.

“We booked this room for an anticipated 5 night stay; a family death and hospitalization of my mother, with whom I was traveling, resulted in our extending our stay for nearly 2 weeks. The hotel was very gracious in accommodating us. The valet, bell and wait staff were all very personable and helpful, and with the exception of one or two people, the front desk people were helpful and caring. I would definitely stay here again.”

Mar 21, 2007 by Marykay from Gulf Breeze, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Helpful, informative staff.
• The shower. I believe we had a handicap room and the shower water overcame the bathroom floor.

“It was very nice and so was the staff, very helpful and friendly.”

Feb 28, 2007 by Mike from Jacksonville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[4]

• Original art work, general decor was nice.
• Our room wasn't ready when we arrived.

“Our king bed room was not available when we checked in. We were told we would have to wait until a room was cleaned. We had a tight schedule and an event we needed to get dressed for, so we had to settle for a 2 queen bed room. Also, the noise level at night was really high. Bass from some undeterminable source was blaring when we tried to fall asleep. In spite of this, the hotel was clean and nice. However, I would think twice about saying here again.”

Feb 27, 2007 by Cassandra from Melbourne, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The pool area is beautiful, full of ambiance!
• The parking had to be valet. ($19.99/ night).

“For as much as you spend on the room. Room service should not have an additional fee and valet parking was a little steep in my mind.”

Feb 27, 2007 by Natasha L. from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Boutique luxurious without feeling stuffy. Love the art motif!

“Rooms are great - most comfy beds! Would love to see better lighting in the rooms. Used concierge twice - once for a late breakfast and was sent to the "breakfast club", which was worse than a Denny's or ihop, and another time we asked for an upscale, lounge-like bar and were sent to the "pulse", which could not have been trashier! The concierge service was a huge disappointment and very shocking - I would have expected much more because the hotel itself is absolutely fabulous! But, regardless of the concierge, I will definitely be back!”

Feb 26, 2007 by Audrey from Peachtree City, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Extremely clean and very comfortable.
• Overnight parking charge.

“Decor was not my style; however, accommodations were wonderful. Art collection was very nice. Location was great and easy to get to, despite construction in downtown area. Breakfast meal was delicious and had a nice presentation. Overall, the staff had great service. I would love to return when I'm in the Orlando area.”

Feb 23, 2007 by Pat from New Albany, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were outstanding. I also liked how they had to use your key to use elevator. Lobby and restaurant were great.
• Valet area was a little small.

“Awesome decor. Great location. Overall fantastic experience. Rooms and beds were great. Front desk personnel were fantastic. They took care of my flight seat confirmations and my fax requests. Very professional and courteous.”

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Amenities at The Westin Grand Bohemian, Orlando

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services