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Courtyard by Marriott Willoughby
35103 Maple Grove Road,
Willoughby, OH
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0] Based on 156 user ratings |
Aug 28, 2008 by
Charles from Lexington, KY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“Breakfast was overpriced. Excellent rooms, great staff, good location, and wonderful pool. Guest room was clean, bed was comfortable, water was hot, parking was convenient, and check-in was quick. Had a problem with AC, moved me in a flash. Good experience.”
Apr 24, 2008 by
Joel from Arlington, VA
Overall Rating: 7
Cleanliness:[10] •
Staff:[8] •
Location:[5]
“Very nice amenities with good access to interstate highways, courteous staff.”
Apr 21, 2008 by
Derek from Interlaken, NY
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“A great location on the east side of Cleveland, close to i-90 and easy to find. Hotel was clean, efficient, nice pool, and great staff. I would stay there again or recommend it to others.”
Feb 2, 2008 by
Mike from Somers, CT
Overall Rating: 6
Cleanliness:[7] •
Staff:[6] •
Location:[7]
“This is a decent mid level hotel. The rooms are OK; they have HDTVs in the rooms. The local restaurants were below average.”
Jan 30, 2008 by
Daney from Columbus, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The staff was friendly and knowledgeable about the area and gave us printed out directions to the downtown area- very helpful. Housekeeping didn't wake us in the hours of the morning to check if we were already gone. That is very annoying. The rooms were clean and they had a new flat panel TV in the room we stayed in. Conveniently located close to the highway but not directly off so it wasn't too loud or dirty, but easy to find. I would stay there again.”
Jan 24, 2008 by
Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Excellent staff very accommodating, always very clean.”
Jan 16, 2008 by
Sandi from Mason, OH
Overall Rating: 6
Cleanliness:[10] •
Staff:[7] •
Location:[7]
“Fine for price. Nothing spectacular.”
Jan 9, 2008 by
Mike from St. Peters, MO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We where visiting son at school and this hotel had plenty of places to eat near by and close to the school.”
May 9, 2007 by
Debbie from Iowa City, IA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Clean, close to highway 90, nice lobby area for visiting with our friends, enjoyed the complimentary coffee in lobby. Rooms are bright and cheerful, some have a balcony.”
Apr 18, 2007 by
Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Once again we were treated as royalty. We love this place!”
Feb 28, 2007 by
Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We cannot say enough about how well were treated by the staff at this hotel. When we arrived the front dust staff remembered our name from our previous visits. Dean was her first name and she was so pleasant. Along with that she upgraded our room to one with a king size bed and a Jacuzzi. What more could we want. What a wonderful welcome. This could only have happened at a place where the manager must treat the guests the same way! Carrie who our daughter has worked with in making reservations at this hotel for her upcoming wedding is doing a marvelous job with this Marriott courtyard, her employees and the guests. What a great job all of them are doing and we hope they are recognized for their efforts. Kudos to the Willoughby courtyard!”
Feb 27, 2007 by
Erika from New Kensington, PA
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“This hotel is more than a 2 1/2 star rating. I loved the pool and the workout room. Also the room was far one of the best decorated and cleanest I have ever stayed in.”
Feb 22, 2007 by
Lori from Lyndhurst, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Overall, our stay was nice. My children had a great time. The room was very nice.”
Jan 29, 2007 by
Jim from Brighton, MI
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Good business location, but you're tied to the desk with wired internet connection.”
Jan 22, 2007 by
Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We love this place. So easy to get to, very friendly and clean.”
Dec 29, 2006 by
Amy from Columbus, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Stayed on Christmas night and found very clean facilities, pleasant staff members, and a comfortable room for our family.”
Dec 20, 2006 by
Melissa from Houston, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[8]
“I had a very nice stay at this hotel; the hotel staff was friendly, and my room was clean and nice. The hotel is a drive from central Cleveland, but other wise the hotel was in a nice location.”
Dec 13, 2006 by
Julie from Fairborn, OH
Overall Rating: 2
Cleanliness:[1] •
Staff:[2] •
Location:[3]
“Very nice rooms, new carpet, comfortable beds, staff very unfriendly~ pool had puke in it, but they said that they could do nothing for us since we purchased on.”
Dec 5, 2006 by
Kay from Wilmington, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“I had a very enjoyable stay at this hotel. Comfortable bed, good temperature control, clean, good shower. Free internet. Great for business travelers.”
Nov 22, 2006 by
Sandra from Rochester Hills, MI
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Overall great experience.”
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