Cleveland/Willoughby Travelodge

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User Reviews for Cleveland/Willoughby Travelodge, Willoughby

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Aug 7, 2009 by Rae from Garfield Heights,OH
Overall Rating: 6

• Comfy bed.
• The staff was awful.

“When we arrived, we were sent to the wrong room. It clearly had not been cleaned out. We went back to the desk, the clerk was smoking outside with another coworker. We waited about 10 minutes before they came back inside. We told them about the room and the clerk asked the coworker and the coworker laughed "thats not ready". We were very ticked as we got our new room without an apology.”

May 11, 2009 by Laura from Jamaica Plain,MA
Overall Rating: 9

• The pool was great.

“The location was very good, the staff was friendly, the room was nice and clean. Everything was just right about it.”

Sep 11, 2008 by Sandie from Chagrin Falls, OH
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[8]

• was convenient to the function I was attending
• The drawers had cigarette ashes in them, the lid for the ice bucket was used as an ash tray

“Had it not been for the function I was attending, I checked in, dropped off my things, and went to this function. Had I been able to inspect the room closer I would not have stayed, but as it was late when I returned, I napped for a couple of hours so not to fall asleep while driving. My stay was shorter than expected due to this.”

Sep 1, 2008 by Deborah from Cabin Creek, WV
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[10]

• Pool and hot tub.
• Floors in the halls needed to be swept.

“Rooms were clean and beds were comfortable and price was great.”

Aug 14, 2008 by Deborah from Vienna, WV
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[3]

• It was fine. No frills.
• NA.

“The guy wanted to charge me even more money to have 2 beds. He ultimately left it go and then made it seem like that was a big favor. It was fairly clean but nothing to write home about. All in all, I would not recommend this hotel.”

Apr 17, 2008 by Tina from Scottsville, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[8]

• Location.
• Not clean.

“Even a 1 star hotel should provide basic cleanliness. I made sure we didn't walk barefoot on the rugs. The heater/air conditioner was visibly rusty. There was a hole punched through the bathroom door. Don't stay here.”

Dec 14, 2007 by Tim from Ellendale, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very friendly staff.
• Rooms a little small.

“Well worth the money. Close to everything and in a safe environment.”

Nov 24, 2007 by Brad from West Des Moines, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• It was cheap.
• The walls were thin.

“The hotel was what I expected. It is a very modest hotel that was comfortable and what I expected.”

Oct 30, 2007 by Sharon from Uniontown, PA
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[10]

• Good location, met our needs.
• Rooms to small, kind of dingy.

“Good location, we just needed a place to sleep for the night. The beds were comfortable enough. The room was cool enough. Nice TV. Rooms were on the small side. The kids enjoyed the pool, but the chemicals turned their hair green, had to hurry up and wash it when they came back as we were going to a wedding in the morning. Overall though it met our needs and the kids liked the waffles and donuts in the am.”

Oct 24, 2007 by Noelle from Toledo, OH
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[2]

• I didn't like anything about this hotel.
• They had the worst customer service Ive ever seen in a hotel.

“I hated this hotel. They had the worst customer service Ive ever seen at any hotel anywhere.”

Dec 11, 2006 by Ronald from Ashtabula, OH
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• They let me upgrade my room for $20.00 more.
• The room was dirty, cold, and door didn¿t seal properly!

“I would not recommend the economy rooms to anyone, the regular rooms seem to be much better.”

Sep 11, 2006 by John from Oak Ridge, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient, clean, near restaurants.
• They should note a Bally's gym around corner.

“Everything was at least as good as I expected.”

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