HYATT PLACE ORLANDO UNIVERSAL

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User Reviews for HYATT PLACE ORLANDO UNIVERSAL, Orlando

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Jan 9, 2010 by Don from Linwood,NJ
Overall Rating: 7

• Suite style rooms and
  free continental breakfast.
• Hallway noise, thin walls to next room, and
  toilet not separate from shower.

“Lobby was very small, not much staff available, checked in on kiosk but it printed blank receipts so we didn't know what room number we had and had to get a desk clerk to help (desk clerk doubles as coffee shop Batista). Excellent continental breakfast that you can take back to room which is convenient. All non-smoking hotel, but someone decided to light up in a room anyway and set off the alarms at 1am - when I called the front desk to find out what was going on, the person that answered said he couldn't find out because he had to keep answering the phone.(clearly overwhelmed and understaffed). Their service recovery was to extend breakfast 1/2 hour and post a note in the elevators stating the problem and letting everyone know that they charged the smoker an extra. The room itself was very clean and comfortable.”

Aug 23, 2009 by Kris from Huntersville,NC
Overall Rating: 9

• Staff friendliness, free internet, free breakfast.
• Pool area wasn't great. no hottub.

“Enjoyed our stay and would stay there again.”

Jun 17, 2009 by Mary from Rutland,MA
Overall Rating: 10

• Beds were very comfortable, great large HD TV.
• The toilet and tub/shower is separate from sink area and very small, the door barely passed the toilet to close.

“Clean, very comfortable bed, and I
would stay there again.”

May 25, 2009 by Bill from Gulfport,MS
Overall Rating: 10

• Very friendly staff.
• Bathroom too small.

“Very friendly staff. Very accessible to everything. Clean rooms,nice flat screen TV. Maid service excellent. Bathroom was small but I know they can't change that.”

May 20, 2009 by Jessica from Tampa,FL
Overall Rating: 10

• The room was beautiful, very modern with 42inch Flat screen.
• There were only two elevators that were a little slow.

“This hotel was excellent for the price we paid! We only stayed for one night but were very comfortable. The room was very modern with a 42 inch flat screen T.V. and nice furniture and colors. It was very clean and everything looked new. There is a small wall splitting the bed from the couch (which was a pull out bed). Room had all the necessary amenities (dryer, iron, internet, small fridge,etc.).”

May 18, 2009 by Adam from Suffolk,VA
Overall Rating: 9

• Great location, great price and nice staff.
• Pool not heated, the cleaning lady put my
  AC on 60 degrees when
  I return back to room to cold.

“This was a great hotel for the money on Priceline can not beat it for the money. TV was excellent, the bathroom was small but not bad. Breakfast was okay. Pool was okay. But again the room and staff with the location was great for the money have fun.”

May 13, 2009 by Stan from Richmond Hill,Canada
Overall Rating: 10

• Nice flat screen TV, big room, very clean and neat, fridge, AC.
• Washroom can be bigger.

“Very neat and clean room, nice TV with many channels, staff is extremely friendly, walking distance to Universal Studio, but no free shuttle to Disney World.”

May 11, 2009 by Caitlin from St. Petersburg,FL
Overall Rating: 2

• Lobby was nice.
• The hotel needs to be updated.

“The hotel was nice, but they charged too much for what we got. The room was small. They had a fridge but no microwave. The bathroom was tiny, it could barely fit 1 person. Over all it could have been much better.”

May 10, 2009 by Nayar from Tallahassee,FL
Overall Rating: 10

• Warm, cozy and serene place for vacationers.
• Staff didn't seem to be friendly, especially if you are colored.

“The hotel has excellent atmosphere, beautiful rooms with all modern amenities, good breakfast in the morning, a diner and a good swimming pool. It is a very peaceful place for vacationers. But don't expect that staff will greet you if you are non-white! They usually ignore you as long as they can.”

May 6, 2009 by Dan from Naples,FL
Overall Rating: 9

• Good vibe. Friendly staff. Great value.
• Nothing.

“I traveled with my grown daughter for an overnight and found the Hyatt Place to be very nice and a place that I would definitely be back to. The rooms were very spacious and the large flat screen was great. The bathroom was small but the sink was outside the bath so that made it easier.”

May 6, 2009 by Marc from Hialeah,FL
Overall Rating: 10

• 42 inch LCD TV.
• Small bathroom.

“Excellent hotel, the staff was the friendliest and most visible I've had at any hotel I've stayed at. Only thing I didn't like was the bathroom was very tiny and when you opened the door it barely cleared from hitting the toilet.”

Apr 14, 2009 by Will from Miami,FL
Overall Rating: 8

• The room decor was fantastic and modern. I loved the TV and HD programming.
• Very loud ice machine.

“This is a very nice, clean and modern hotel. The staff was very friendly and the rooms seem brand new. There was only one issue I had. I requested a room away from the elevators and ice machines and I was given a room directly across from the ice machine, which was very loud. I think it was an honest mistake and they thought I wanted a room close to the ice machine.”

Mar 24, 2009 by Ronald from Trinity,FL
Overall Rating: 10

• Size and accommodation of the rooms.

“Clean, comfortable with a courteous staff. Nice location if you are going to Universal Studios then I would definitely recommend staying here.”

Mar 7, 2009 by Todd from Buford,GA
Overall Rating: 9

• The staff was exceedingly friendly and the hotel had more style than most.
• There was a little too much noise from the hallway inside the room.

“This hotel was a great surprise. This was my first stay at a Hyatt Place and I enjoyed the unique style of the room, the very hospitable staff, and the food selection at the continental breakfast. I would definitely recommend this hotel to others.”

Feb 17, 2009 by Bonnie from Hollywood,FL
Overall Rating: 10

• The room was a suite. Had all the comforts of home. Beautiful.
• Absolutely nothing I loved it.

“All the staff went out of their way to please you. They were very friendly, helpful and delightful to be around. This is the best of the best for romance, family, or business. They treated you like royalty and the hotel was clean, safe and a joy to stay in.”

Feb 17, 2009 by Ken from Sherman,IL
Overall Rating: 9

• Overall satisfaction with most everything.
• Breakfast area was too small and the elevators were slow.

“The rooms were clean and the staff friendly. We walked to Universal on our own schedule (less than 3/4 mile). There was a nice shuttle bus but it only left at set times which did not meet our schedule.”

Dec 14, 2008 by Ann from Perrysburg,OH
Overall Rating: 8

• Modern, upscale atmosphere. Friendly, helpful staff.
• Bugs in 1st room's bathroom; second room smelled musty when AC not turned on.

“Our room was beautifully decorated, in a contemporary upscale style instead of the cheesy tropical prints one expects in Florida. The
AC in our first room malfunctioned and there were some tiny, almost invisible bugs crawling along the bathroom wall (a side effect of the tropical climate). The staff changed us to a different room on a completely different floor, moving our belongings for us while we were sightseeing. The second room was perfect, except a slight musty smell if the AC was turned off for extended periods of time. The beds were comfy, and everything was spotlessly clean.”

Dec 10, 2008 by Martha from Winterville,NC
Overall Rating: 4

• Larger than average room layout with nice sofa.
• Tub would not drain. Problems with smoke detector. Staff stated they would remove it from the wall.

“Could be a very nice hotel if the staff would realize it is
illeagle to disable a smoke detector in a guest room.”

Sep 23, 2008 by Kathy
Overall Rating: 10

• 42" Flat screen TV viewed from sofa or bed.
• No place outside for smokers to sit only ashtray recepticle located at front entrance.

“I would recommend anyone to stay at a Hyatt Place. The rooms are all smoke free and even as a smoker myself I prefer a smoke free room. The decor is fresh urban and very relaxing. The rooms all have 42" flat screen HD TV's that you can swivel to view either from the sectional couch with huge ottoman or from your bed. They staff is very friendly and helpful. They offer a 24 Kitchen Gallery you can order from or in the morning have a complimentary breakfast. Best of all they serve Starbucks coffee anytime you want it! Security is high with all doors requiring your room key to gain entry for all outside doors except for the entrance. I was extremely satisfied with this hotel and will select Hyatt for my future travel.”

Sep 21, 2008 by Ron
Overall Rating: 9

• The beds and the HD TV.
• Bathroom small.

“The staff was great. The bed and large screen
TV were amazing. Enjoyed my stay very much.”

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Amenities at HYATT PLACE ORLANDO UNIVERSAL, Orlando

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Boating Breakfast Business Center Coffee Maker in Room Computer in Room Concierge Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cribs Available Doctor on Call Double Bed Electronic Door Locks Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Free Transportation Game Room Golf Handicapped Rooms/Facilities Health Club Heated Pool

High Speed Internet Access Internet Access Iron Ironing Board Jacuzzi Jogging Track Laundry Service Laundry/Valet Services Lounge Meal Plan - Continental Meeting/Banquet Facilities Microwave Multilingual No Pets Allowed No Smoking Rooms/Facilities Outdoor Pool Parking Play Ground Porters Racquetball Courts Restaurant Rollaway Beds Safe Deposit Box Sauna Scuba Diving Secretarial Service Single Bed Smoke Detectors Sprinklers In Rooms Television with Cable Temperature Control Tennis Tour Desk Wake-up Service Wet Bar Wheel Chair Access

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