Amerisuites Orlando Universal

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User Reviews for Amerisuites Orlando Universal, Orlando

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Jul 17, 2008 by Erin from Noblesville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great room.
• No high chair for breakfast.

“This hotel had great rooms. They were very large and modern. Super comfortable. The breakfast was good. There were no high chairs available for breakfast and not enough seating. Some of the staff wasn't very friendly. Whole property was very clean.”

Jul 15, 2008 by Dewey P. from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location and price.
• Breakfast area crowded.

“Excellent would stay again.”

Jul 12, 2008 by Gwendolynn from Lutz, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The rooms were excellent.
• No real dining area, dirty towels taken but not replaced.

“Although had a couple of glitches with towels and coffee in the room, the staff was friendly. Elevator was almost broken and shook when opening and closing. Not enough dining space for continental breakfast and not enough selection. However, Cracker Barrel next door was convenient. Would stay here again.”

Jun 29, 2008 by Doug from Collegedale, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, staff was excellent, great location.
• Light fixtures in the rooms above the beds were very hard to turn off and on, old metal push button.

“My family and I stayed at this hotel for a week. I would highly recommend this hotel to anyone. The staff was excellent, always had someone standing in the lobby acting as a concierge, but they weren't actually a concierge so there wasn't any need for tipping, etc. I never know how the tipping is supposed to go in fancy hotels, so this was very nice benefit at this hotel. Hotel had marble floors in a lot of places that gave it a fancy hotel look. The staff was very personable, all the way down to the maids doing mundane jobs. The location was great, right at the intersections of the Florida Turnpike and I-4. The rooms were very clean, large and included a kitchenette with a sink, refrigerator. We had a great time thanks to this hotel and they're great staff.”

Jun 10, 2008 by Rich from St Johns, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Far exceeded my expectations - the nicest room I stayed in to date. Loved the wide-screen TV!
• Slow elevators.

“I loved this hotel! The room was incredible: with the wide-screen HDTV, the pillow-top mattress, refrigerator, large couch! There was not much to dislike. My family and I had to stay at a different hotel (Holiday Inn) a couple days later. After staying at the Hyatt, I was very disappointed with the Holiday Inn, which was supposed to be a resort, 3-star hotel. I also paid more for that hotel. From now on, I will be staying at the Hyatt place where available!”

Jun 9, 2008 by Linda from Fraziers Bottom, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great helpful room was great.
• One cob web.

“Hotel was inviting and enjoyable experience it was beyond my expectations.”

Jun 7, 2008 by Jane from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, attractive, large, comfortable rooms,.
• Very small washroom, small unattractive pool area.

“Free shuttle to universal was very nice, it was a 15 min walk to and from the park taxi $3.50 if you take the yellow cab $7 if you take the cab ordered by front desk. Very minimal and unattractive pool. Breakfast food and seating very basic. Lots of parking, friendly staff and there seemed to be lots of them. I liked the fast check in and out computer at the entrance. But there wasn't ever a wait at the front desk. 42 inch TV was wonderful, free internet. Very nice stay. Fridge in room was small but an asset.”

Jun 3, 2008 by Ivan from Columbia, MO
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[10]

• Room well laid out, big screen TV, computer access.
• Door in bathroom too close to toilet (barely clears toilet).

“Very pleased with this hotel for the star rating. The large screen TV was a wonderful addition. The 24 hour food and beverage service was convenient. Location relevant to Universal Studios couldn't be beat. Nearly perfect for family/couple spending a week in Orlando.”

May 30, 2008 by Elke from Ashtabula, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The comfort of beds.

“Better than expected, should have a higher star rating for sure! We just loved it, very comfortable and very nice accommodations!”

May 28, 2008 by Shannon from Chesterfield, MI
Overall Rating: 4
Cleanliness:[1] • Staff:[1] • Location:[7]

• It was close to universal park.
• The housekeeping was bad and front desk was rude.

“They are a rude bunch of people behind the counter at the front desk. Just try and let them know there is a problem with something. I got dirty looks and rolling eye balls. The house keeping staff was a joke to! No towels, dirty sheets, no clean glasses. And hey. To top it all off the pool water was turning green.”

May 26, 2008 by Alex from Altamonte Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The room was big and the housekeepers were very friendly and helpful.
• The bed was hard.

“The hotel was nice and comfortable. The surroundings were clean and neat. Their staff was very friendly. Overall experience excellent.”

May 26, 2008 by Tammy from Orange Park, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Loved the 42" plasma TV.
• The lock broke on the door & I was locked in my room for 1 hour & 15 minutes.

“Great lobby and room were spacious, clean and comfortable.”

May 24, 2008 by Janet from Aurora, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Very nice room size. Good location. Free breakfast.
• Broken TV (they play up big screen).

“This is a very nice hotel for 2.5 star. It is extremely convenient to Universal--if you were ambitious you could walk. The breakfast is fine--nothing particularly special but a good basic hotel style continental. There are additional entrees available for an additional price. The room size is excellent for a mid level hotel and would work fine for a family. The room has a couch and a small refrigerator, making eating lunches in the room a way to save money for gas.”

May 21, 2008 by Brad from Logan, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location was terrific.
• They magnetized a key to my room without my consent.

“Located just across the street from Universal Studios, the Hyatt Place is a great hotel for family and business travelers.”

May 18, 2008 by Dave from Bridgeport, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very modern with comfortable amenities.
• The bathroom was very small.

“This hotel was, by far, one of the best I've stayed at thus far.”

May 18, 2008 by Vinay from New Haven, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Good location, nice room and free break fast.
• One day there was no room service.

“Very good place to stay with family, safe location, sufficient room space with double beds, TV, sofa etc. Free parking and free continental break fast, excellent room service, out door swimming pool. Conveniently located close to all Orlando attractions and transportation available for all attractions. Surely excellent place to enjoy your stay in Orlando.”

May 17, 2008 by Linda from Lauderdale Lakes, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• 42 inch flat screen TV.
• More elevators.

“Overall very clean nice studio rooms, great location, good restaurants not far from the outlet malls and theme parks.”

May 15, 2008 by Ron from Jacksonville, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Room design is superior to other hotels.
• Room had a funny smell and the door was difficult to open.

“Convenient location, nice lobby and breakfast area. The room was designed very well. Two double beds and a large sectional sofa will easily sleep six.”

May 14, 2008 by Matt from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Modern rooms, 42" flat TV, complementary breakfast, and 24 hour snack bar.
• Heated pool wasn't heated enough.

“This hotel's modern rooms and complimentary bus service to Universal Studios (although the 5 minute walk is more enjoyable) makes it a perfect solution for families, couples, or solo travelers.”

May 12, 2008 by Diane from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff very helpful, good continental breakfast.
• Pool highly chlorinated, unpleasant for swimming.

“Excellent quality. Pool nice but over-chlorinated. Good continental breakfast.”

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Amenities at Amerisuites Orlando Universal, Orlando

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Boating Breakfast Business Center Coffee Maker in Room Computer in Room Concierge Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cribs Available Doctor on Call Double Bed Electronic Door Locks Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Free Transportation Game Room Golf Handicapped Rooms/Facilities Health Club Heated Pool

High Speed Internet Access Internet Access Iron Ironing Board Jacuzzi Jogging Track Laundry Service Laundry/Valet Services Lounge Meal Plan - Continental Meeting/Banquet Facilities Microwave Multilingual No Pets Allowed No Smoking Rooms/Facilities Outdoor Pool Parking Play Ground Porters Racquetball Courts Restaurant Rollaway Beds Safe Deposit Box Sauna Scuba Diving Secretarial Service Single Bed Smoke Detectors Sprinklers In Rooms Television with Cable Temperature Control Tennis Tour Desk Wake-up Service Wet Bar Wheel Chair Access