Holiday Inn Hotel & Suites Main Gate To Universal Orlando

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User Reviews for Holiday Inn Hotel & Suites Main Gate To Universal Orlando, Orlando

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Jul 10, 2009 by John from Kenner, LA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[10]

• It's within walking distance of the Universal Parks.
• The place reeks of incompetence.

“I chose this hotel for its location. I almost went with the Doubletree across the street, but felt their daily parking fee was a bit too much. I think maybe I should have just paid that fee instead of going through this stay. The furniture in the room was run down. Wallpaper was peeling. The room safes couldn't be used; people kept taking the keys, I was told. The door to the room would not open easily. The games in the arcade need maintenance badly. Buttons would stick on some. On others, sticks were unresponsive. One pinball machine lost 4 balls as I was playing. Housekeeping was atrocious. It took 4 days for them to check on the toilet paper supply. Plastic cups were never replaced, and there was never a replacement liner for the ice bucket. I used a bag from a trash can one night; just to give them a hint, but it didn't work. I ended up getting a souvenir cup from the park and using it to get ice. This was the worst stay I ever had. I've paid less than this before at a Comfort Suites, and the room was AWESOME. I've paid less than this in Orlando at the Fairfield Inn, and the service was so much better it isn't funny. Just to see the difference, I walked over to the Doubletree I'd passed on. That hotel has similar rates, but it looks like that money is put back into the hotel, so at least the rates may feel justified. With this Holiday Inn, you just wont feel worth staying here. Avoid this place if you can. It seems like they secured the prime location, and then decided to phone in everything else. Sad.”

May 14, 2009 by Kirk from Norcross,GA
Overall Rating: 1

• Cheap price, and the location.
• Not enough commodities, terrible staff.

“Wasn't what I expected.”

Apr 14, 2009 by Caroline from Lawrenceville,GA
Overall Rating: 6

• It was convenient.
• The decor was awful and most of it didn't work.

“It was ok.”

Jan 24, 2008 by Ed from Kingsland, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[10]

• How close it was to city walk.
• Everything else. 100 dollars should buy you a room with comfort not a run down room.

“It is run down, and is not worth spending the money to stay there. If you are trying to stay somewhere close to city walk you might want to try a different hotel.”

Jan 9, 2008 by Richard from Miami, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[1] • Location:[10]

• It was close to universal studios.
• They did not follow proper check-in procedures.

“It was good.”

Jan 3, 2008 by Joni from Annandale, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[10]

• I liked checking out of this terrible room.
• Dirty, moldy, uncomfortable.

“And I feel a duty to spread the word of my experience to everyone I know personally and professionally.”

Jan 2, 2008 by T. H. from Suwanee, GA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• Good location, close to universal studio.
• Given a smoking room even we requested and granted a non smoking one right after booking.

“Hotel facility is very old, unclean and outdated. We were given a smoking room even requested and granted a non-smoking room. We understand we were not guarantee a non-smoking room especially when the hotel is full. But we checked in on 12/25/07(Christmas day) and the hotel was virtually empty. It's easy to tell the huge amount of vacancy by looking at the virtually empty parking lot. But the front desk turned down our request of non-smoking room by saying "we never guaranteed it and you did not pay premium either". It was a hard experience especially we traveled with 2 young children.”

Dec 27, 2007 by Joel from Gainesville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to universal studios Orlando.
• Too much highway noise. Cars, trucks, & sirens till 1:30 am Friday 12/21/07.

“Hotel has been newly painted inside and the TGIF restaurant has excellent food. It is an older hotel but it is clean and well kept. This is the third or fourth time we have stayed there. We never encountered the excessive traffic noise before. I would definitely ask for a different room next time.”

Nov 21, 2007 by Linda from Cape Coral, FL
Overall Rating: 1
Cleanliness:[9] • Staff:[2] • Location:[10]

• Absolutely nothing. It was horrible!
• Everything.

“It was awful! There were ants everywhere, the bathtub must have been restored previously and all the "paint" was peeling. I was afraid to put my son in the tub. The facets were hanging off the tile. It was hard to manage the water control. If it wasn't so disgusting it would be funny. The paint in the room was a light shade and the paint to cover up something had darker paint marks and uneven rolls all over the room. Like a drunken painter did the walls. Yes, there was also the wallboard coming off in the bathroom. The wallpaper in the bathroom looked centuries old. Peeling, I should add also. I complained and nothing was done about it. Nor, were we offered a new room.”

Jul 12, 2007 by Jerry from Pasadena, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Close to the activities we had chosen.
• No suitable place to dine. Hallways were very warm and uncomfortable.

“Not bad for the money. Clean, close to what we wanted to do, and a very easy staff to work with.”

Feb 14, 2007 by Michael from Bradenton, FL
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[8]

• This hotel was very quite which was very nice.
• Didn't like the fact that I couldn't take a bath.

“After driving for a long distance it would have been nice to take a long hot soaking bath before I showered but the tub had a drain that was leaking to the point that the water just drained out too fast. The beds were very comfortable but there were bus in the bed. The following morning I had bug bites all over my body needless to say I left and went to another hotel.”

1 of 1 people found this review helpful.

Jan 18, 2006 by Jules from Phoenix, AZ
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location to universal studios.
• Old rooms.

“Some of the hotel is renovated. Two of the three elevators were broken while there. Staff friendly enough though.”

Jul 7, 2005 by Linda from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the room was clean and recently remodeled.
• the pool area

“We were very pleased with our stay. The room was clean and the staff was pleasant. No problems and the location was awesome”

1 of 1 people found this review helpful.

Jun 28, 2005 by Bettyann from Sarasota, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• great location
• lack of available parking

“ the front desk was wonderful, helpful, and friendly. The whole staff was very friendly, and the hotel itself was atractive and in a good location. It was also helpful that a TGIFriday's was adjacent to the hotel, and that kids eat free!”

Apr 24, 2005 by Shawn from Tyler, MN
Overall Rating: 1
Cleanliness:[6] • Staff:[9] • Location:[8]

• The location was very convenient
• For the price that we paid for this motel, it was not worth it.

“The motel was in the process of renovating, so everything was a mess and alot of things seemed junky. Perhaps after they get done, things will be better, but for the price that we paid, I felt it was not worth it.”

Apr 3, 2005 by John from Janesville, WI
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[10]

• the location
• very dirty, smelled

“The hotel was horrible. The people in the lobby were jerks. The room was dirty looking. There was no grout in the floor in the bathroom. There was drywall peeling off of the wall. The patio door did not slide well and did not lock. ”

Mar 15, 2005 by John from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location right off I-4 with ample, lighted parking area and convenient, multiple entrances

“Room was great. We were given a suite with all the amenities.”

Mar 2, 2005 by Mistie from Palm Bay, FL
Overall Rating: 1
Cleanliness:[6] • Staff:[6] • Location:[8]

• the sliding door wouldn't lock 1st floor, they said one thing did another

“This is one of the worst hotels I have stayed in. They didn't have rooms were searching to find me one. Put me in a handicap room with 1 double bed (said there was a king. had no tub (3 kids), the sliding glass door did not lock, when the room next door turned on the shower it also turned on in my bathroom.. Was not happy at all.”

1 of 1 people found this review helpful.

Mar 1, 2005 by Karla from Jefferson, GA
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[10]

• Within walking distance of Universal.
• No expanded cable TV for when it rained!

“Only wireless internet in lobby. Requested twice to have drain in shower repaired; never done. Elevators do not have up to date 'closing' sensors. Pool area is small and not decorated or 'kept'.”

1 of 1 people found this review helpful.

Feb 27, 2005 by Bunice from Sarasota, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• close to universal studios
• this is the poorest representation of a Holiday Inn

“Since our last stay at this hotel absolutely NOTHING has changed to improve the quality. We checked in, dropped our bags off and went out. When we returned it was quite late and we were too exhausted to complain about there not being a wastebasket anywhere in the room, used Quips on the bathroom floor, no wash cloths and makeup on the hand towels. Dust was clogging the vent in the bathroom not to mention clusters of it on the heating lamps overhead. If this is the best I can get for my hard earned money next time I'll forfeit.”

1 of 1 people found this review helpful.

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Amenities at Holiday Inn Hotel & Suites Main Gate To Universal Orlando, Orlando

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access Iron

Kitchen Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service

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