Embassy Suites Hotel Orlando/Lake Buena Vista Resort

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User Reviews for Embassy Suites Hotel Orlando/Lake Buena Vista Resort, Orlando

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Mar 17, 2008 by Lisa from Anamosa, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The complimentary hot breakfast is worth the stay.
• The decor of the room could be updated.

“Great service, good assortment of food for breakfast and comfortable beds.”

Mar 3, 2008 by Carlos from Pembroke Pines, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Staff was very professional. Morning buffet excellent.
• Room by the elevator made me feel observed.

“Staff attentive, room clean, good buffet and open bar. Pool area and exercise room were inviting.”

Jan 7, 2008 by Danielle from Severn, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• I liked the pool, bar and design of the hotel especially having a living room and a bedroom.
• I don't like that the pool and other things close before 11 p.m.

“The hotel was relaxing and comfortable and offered many amenities including a free happy hour the night we got there.”

Dec 22, 2007 by Lillian from Melbourne, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pillows were wonderful!
• The view was the ventilation units noisy and ugly.

“Friendly check in, clean room, outstanding breakfast.”

Nov 13, 2007 by Sis from Stewart, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• Breakfast.
• The location of the room was awful twice!

“We asked for a pool view and were hidden way back in corner behind landscaping then they gave us a room behind an elevator when we asked for an atrium view. Third move finally was okay.”

Nov 7, 2007 by Kathleen from Altamonte Springs, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Room layout was great.
• Parking was a problem.

“Hotel was clean and well appointed, started to show its age though.”

Oct 10, 2007 by Larry from Syracuse, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The pool area was very attractive and great for families.
• The bathroom was small and the kitchen was not equipped with dishes and flatware.

“Overall the hotel was clean and attractive. The employees were polite and helpful. I would say my impression of the hotel was very positive.”

Sep 27, 2007 by Thomas from Largo, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[2]

• Having a suite.
• The bed was very uncomfortable.

“Stayed in a Hilton down the street a few weeks ago and would much rather stay there.”

Sep 6, 2007 by Carlos from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The cleanest and nicest place ever being.

“Overall the Hotel exceed my expectations, was awesome.”

Aug 29, 2007 by Fred from Rochester, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The staff made our experience there a special one to remember.
• The tables in the dining area were mostly unstable (minor inconvenience).

“We chose Embassy Suites because of positive past experiences and were pleased to see that they have only gotten better. Our children loved the pool and "Dive-in-theater", the slushies and snacks during happy hour, and the morning breakfast. The hotel itself makes you feel like you are not just away but exploring. We will definitely stay there again.”

Jul 27, 2007 by Cheryl from Albert Lea, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds and lots of pillows.
• Nothing.

“The hotel was a beautiful place for a family or a couple. We enjoyed watching a movie outside the gigantic movie screen from the swimming pool. Wow! It was like a drive in movie without the car.”

Jul 10, 2007 by Juliet from Miami Shores, FL
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[9]

• Happy hour breakfast and location very near to Disney.
• Mold in bathroom, ongoing construction next to room.

“Nice get-away 1 minute from Disney property snack in evening in lobby and breakfast is a real deal when you are traveling with kids. For $15 we added a pizza from Pizza Hut (in the hotel) and didn't have to leave the site. Kids loved the pool. Construction in and around hotel was annoying.1 elevator didn't work. Room not the cleanest for E. Suites (i.e.. mold in bathroom on tiles)”

Jul 5, 2007 by Lysanne from Kalamazoo, MI
Overall Rating: 6
Cleanliness:[3] • Staff:[10] • Location:[10]

• Manager was very accommodating. Pool was nice.
• I didn't like how dirty the first room we had was. Toothpaste on floor. Dirty toilet.

“This hotel was not very clean. Our first room we were given was filthy. The bathroom was dirty, toothpaste on the floor and shower curtain. Some spot of stuff on toilet seat. Mung on the kitchen counter. Beds looked like they were slept in already and just remade. Very wrinkled! Second room we were given was much cleaner. Manager went out of his way to make it better. We had very nice staff always. The staff went above and beyond in regards to bell hop, maintenance (we had an a/c problem and they fixed and left us truffles and we had a toilet clog and they came, plunged, and cleaned entire bathroom again. The breakfast was less than desirable. There was a squirrel running around in the area and on the tables! There were also birds all over. And the cleanliness of the dishes and silverware was awful. We had to go through 2-25 plates to find 5 somewhat clean ones. The plates had lots of food on them; one even had a mound of cheesy eggs still on them. Very gross! But the chef was very nice and good at cooking!”

Jun 15, 2007 by Thomas from Stafford, VA
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[5]

• Pool.
• Outside rooms.

“The carpet in our room was soaking wet by the bed. Also, someone obviously had checked into our room and then discovered that the carpet was wet. They did not clean after that person moved to another room. There were dirty washcloths in the bathroom and hair on the counter and sink. We also had to have a very large fan in the bedroom running during our entire stay to dry the carpet. The hotel made no attempt to compensate us for this inconvenience.”

Jun 7, 2007 by Stephanie from St Augustine, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• The separate bedroom, mini fridge, pool area.
• The bed was awful!

“The hotel was great for families. The suite had enough room for the four of us. The king size bed needed to be replaced about 2 years ago.”

May 11, 2007 by Michael from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to attractions/service.
• Full of kids to family.

“Enjoyed hotel except fire alarm went off at 6:30 am place was full of kids service was excellent very friendly and helpful staff.”

Apr 21, 2007 by Turk from Breckenridge,Co.
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Room, food and location.
• Condition of halls, walkways and pool.

“I am giving this hotel a very mixed review. Our room was recently remodeled, very clean, comfortable and quiet. The breakfast was great and the staff was very friendly. The location to Disney was great. No longer than 12 minutes to any park. However, the elevators, outside hallways and hotel grounds in general were dirty. Windows need washing, pool area was dirty, noisy power washing of the building was going on during our stay. The general feel was unkempt. Too bad as we are great fans of embassy suites but we would not go back to this hotel.”

Apr 14, 2007 by Vicki from Sarasota, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Size and cleanliness, kitchenette.
• No freezer in refry, ice machine a long ways away.

“Very nice--we will go back.”

Mar 28, 2007 by Christine from Tampa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Efficiency, family loves breakfast buffet.
• Nothing.

“Great locations to all parks. Excellent for family vacation. Has everything you need without having to call housekeeping for anything. Great breakfast buffet and happy hour of course!”

Mar 27, 2007 by Ernest from Brandon, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel was extremely clean and staff most professional.
• Complimentary breakfast items were not always hot.

“Enjoyed our stay! Would stay at the Embassy Suites again. The kids had a great experience.”

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Amenities at Embassy Suites Hotel Orlando/Lake Buena Vista Resort, Orlando

Babysitting/Child Services Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable