Hilton In The Walt Disney World Resort

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User Reviews for Hilton In The Walt Disney World Resort, Orlando

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Oct 12, 2009 by Ainsworth from Nashville,TN
Overall Rating: 8

• The comfort of the beds.
• The elevator smelled bad and the bathroom door came to close to the toilet in our room.

“The lobby was nice, but I was disappointed when I got to the room. Nothing special about it. The elevators smelled like maintenance man all of the time. I also hate paying to park your car when you are already paying them to stay there.”

Oct 11, 2009 by Nette from Largo,FL
Overall Rating: 10

• friendly, convenient, clean, comfortable.
• Few English speaking staff.

“Absolutely lovely! Check in was quick. We arrived a few hours ahead of schedule, but the staff had a problem checking us in early and the clerk had the forethought to tell us the next three available shuttle times for the park so we wouldn't feel stressed for time. The room was comfortable, and clean. The fact that there are two sinks in the room made such a big difference. It was much easier for us all to get ready in the morning that way. Towels aren't all miniature either, which my husband fully appreciated.”

Oct 5, 2009 by Marcus from Delray Beach,FL
Overall Rating: 9

• I enjoyed the hotel overall- nice TV too.
• Parking fee.

“Nice hotel, but $10+ overnight parking fee.”

Oct 5, 2009 by Robert from Midland,TX
Overall Rating: 10

• Clean. Friendly and helpful staff.
• Nothing.

“Very nice for the price.”

Sep 22, 2009 by Stephen L Baker from Summerfield,FL
Overall Rating: 1

• Appearance, staff and the valet.
• Ants in the bathroom and bed that sagged bad!

“I have contacted customer service with my complaint over a week ago and had no response other that an email saying the received my complaint. Will not use this hotel again!”

Sep 19, 2009 by Jessica from Triangle,VA
Overall Rating: 10

• The room was beautiful.

“The hotel and area were amazing. I would recommend this hotel to anybody and everybody.”

Aug 25, 2009 by Tracey from Schenectady,NY
Overall Rating: 9

• Easy access to Disney parks
• Not as kid friendly as i expected.

“The hotel was pretty good. Had a slight problem at first when they sent me to a room that had yet to be cleaned. After the problem was rectified everything else was good. Parking was ten dollars a day.”

Aug 19, 2009 by Rachel from Gibsonton,FL
Overall Rating: 9

• across the street from Downtown Disney
• depending on room location, parking lot too far

“Staff was friendly and helpful. Room was good size and had a refridgerator. Even though older everything seemed to be maintained and up to date. Location was excellent, just cross street to get to Downtown Disney. This is only hotel in Downtown Disney Resort Hotels to have Magic Hours.”

Aug 16, 2009 by Margaret from Grosse Pointe Farms,MI
Overall Rating: 8

• Very close to Disney, wonderful pool.
• Paying for parking, no complimentary breakfast, long wait for the bus to Disney.

“My two children and I were very pleased with this hotel. After the very long wait to get back to the hotel from the Magic Kingdom, we chose to drive ourselves and not use the bus. This unfortunately cost us more money because you don't get free parking at the parks. Otherwise we were very happy with the hotel.”

Jul 31, 2009 by Sean from Rotonda,FL
Overall Rating: 10

• Great location. On Disney property so you recieve those benifits. Very helpful people.
• Parking was very expensive!!!!about nine dollars per day. Visitors also had to pay. There was no free parking as an option.

“Great hotel with all of the bells and whistles. Rooms were very clean and comfortable. Plenty of choices for food on site. Easy to get too. Parking was very expensive. There was no "free parking" even as an option.”

Jul 19, 2009 by Alan from Chattanooga,TN
Overall Rating: 6

• Beds and bathroom.

“This hotel is a nice 3star hotel. Do not upgrade to Executive level for $40 per night.”

Jul 13, 2009 by S.Hay from Fort Lauderdale,FL
Overall Rating: 3

• I liked the location.
• Cleanliness, rudeness, noise level, poor water pressure and uncomfortable bed.

“This was a surprise celebration for my anniversary. The only surprises we received was that the rooms were dirty, the customer service was poor, the rooms smell of cigarettes, and the walls were so thin that I could hear whole conversations through them which kept us up. A lot of kids running through the halls, not romantic at all.”

Jun 6, 2009 by Ks from Glen Oaks,NY
Overall Rating: 10

“The staff was very friendly and helpful. The rooms were very clean and comfortable. Pool is well maintained and clean.”

Jun 5, 2009 by Tim from Jupiter,FL
Overall Rating: 10

• Great location.

“Great for a family or business traveler, going to bring back my family and
close to Disney.”

Jun 2, 2009 by Pete from London,Canada
Overall Rating: 6

• The pool was great.
• Our room was not very clean.

“The hotel was very close to everything, we did not eat in the restaurants but they did look very nice. The pools were great, our room was not the cleanest.”

May 23, 2009 by Cindy from Miami,FL
Overall Rating: 6

• Cleanliness.
• Charging for internet.

“Overall, great experience. Would most definitely stay there again. I would love to have the option of free wi-fi at least in the lobby area.”

May 13, 2009 by Kenny from Miami,FL
Overall Rating: 8

• Great location across from downtown Disney.
• Lobby area smelled like smoke.

“Hotel is in a great location, rooms have 2 double beds instead of 2 queen beds. Parking is 8 dollars plus tax for self parking, or valet park for 13 plus tax.”

May 13, 2009 by Jon from Gainesville,FL
Overall Rating: 10

• They left a small birthday cake in the room as a surprise for my mom.
• The Hilton Vacation Club guy positioned right next to the elevators. Annoying.

“Great value for the money. It was my mother's birthday, which I told them at check-in, and when we returned to the room later that night, there was a small birthday cake there. Location was great - very close to Downtown Disney area.”

May 10, 2009 by Larry from Charleston,SC
Overall Rating: 10

• The quick serve location was overpriced and low quality.

“The Hilton is a great place to stay since Disney has become even greedier than before.”

May 8, 2009 by Mark from Fort Myers,FL
Overall Rating: 5

• Location.
• Old, dated hotel.

“Hotel location was great. Next to WDW. Broken tiles, dirty walls.”

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