Best Western Lake Buena Vista Resort

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User Reviews for Best Western Lake Buena Vista Resort, Orlando

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Aug 2, 2009 by Shirley from Middleburg,FL
Overall Rating: 9

• Friendly, close to Market Place, and convenient shuttles.
• Food was not that great and there was no refrigerator. The dumpsters are to close to the pool and the smell was so bad we could not sit by the pool.

“Bed were comfortable, and room had nice view.”

Jul 17, 2009 by Kelly from San Antonio,TX
Overall Rating: 6

• Managed to get our two rooms adjoining.
• No housekeeping until after 4:00 p.m. on 2 days.

“Stay started out pleasant and well managed. Then, housekeeping didn't make it to our room (we left early and put the sign out) until after 4:00 p.m. One day they didn't make it at all. We just asked for towel service.”

Jul 6, 2009 by Greg from Port Washington,NY
Overall Rating: 9

“The hotel was very well located both to the Highway and to all Disney attractions. It also had fabulous views in all directions. The beds were very comfortable and everything was in working order. The tub was old however, so it was obvious they had remodeled significantly.”

May 19, 2009 by Autumn from El Cajon,CA
Overall Rating: 10

• The room was very spacious, close to Disneyland, and had excellent shuttle service.
• The towels were not very soft and the comforters could be nicer but overall everything was excellent!

“The staff is knowledgeable, the hotel is in a prime location, the rooms are large and include a private balcony! The shuttle services they offer to downtown Disney are very helpful as well.”

Apr 4, 2009 by Gordon from St Augustine,FL
Overall Rating: 2

• Not much.
• Too many things needed repair and no one seemed to care about any of them.

“When I checked in the desk clerk was polite and professional but not friendly. My room had no heat and they could not fix it so they have me blankets. The safe in my room did not work and they never fixed it. Room Service got my order wrong twice. Wireless internet in the room was very poor. The hotel charged an $8 resort fee and $10 parking fee. They gave me a coupon for a welcome package that was really an attempt to sell me a time share. I would not recommend this hotel.”

Aug 28, 2008 by Caroline from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location very clean.
• Small elevator.

“Excellent location beautiful room very helpful.”

Aug 20, 2008 by Drew from Holiday, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[9]

• Beautiful balcony view.
• Bathroom light fixture broken, remote control batteries dead.

“This hotel was very close to Downtown Disney but it was not very luxurious, the restaurant smelt moldy as we walked through it to get to the pool. The hotel adds an additional fee for towels at the pool, which there were no clean towels at the pool as promised, use of the television, which the remote control had dead batteries, and other accommodations such as shampoo, hair dryer, and coffee machine. In other words I was not very impressed by the overall experience.”

Aug 7, 2008 by Dana N. from Delray Beach, FL
Overall Rating: 9
Cleanliness:[7] • Staff:[5] • Location:[9]

• Slept well.
• Sometimes loud kids, but it's Disneyworld.

“So far the one of the best four star hotels. Bed was comfortable. I had a good sleep, but waited too long for shuttle to Downtown Disney Internet was down at about midnight.”

Jun 30, 2008 by Andrea from Hamilton, OH
Overall Rating: 5
Cleanliness:[2] • Staff:[5] • Location:[8]

• Disney store in lobby.
• Valet parking took most of lot/no one was using it.

“This hotel was dirty and reeked of smoke. As one who prefers to stay onsite at Disney, I thought I would try this hotel since it is considered a downtown Disney hotel. I will never stay there again. I will pay about the same price for a Disney Value resort because even the Disney value resorts are nicer than this one.”

Jun 9, 2008 by Priscilla from Hollywood, FL
Overall Rating: 7
Cleanliness:[1] • Staff:[3] • Location:[10]

• I like the location, the soft beds and the view of the Disney Fireworks.
• I did not like that I had to pay extra for a microwave and fridge and the pillows are too fluffy, it gave me a really bad neck pain.

“There were shoes from the previous renters, you have to pay $6.95 a night extra, and you have to pay extra if you want a fridge and microwave.”

Jun 4, 2008 by Adam from Somerdale, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient bus service to the Disney Parks.
• Dining in the hotel was over priced and not very good.

“It was worth the price. The rooms was nice and the bed was comfy. The bus to the parks is a nice perk, but you have to time your trips right.”

May 31, 2008 by Angie from Woodworth, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience shop in lobby was open until 12 a.m. very helpful!
• Rooms seemed dark. I could not get light over beds work.

“Great location. Was the first night of our vacation and it allowed us to get off to a great start! I would love to stay in this hotel again.”

May 30, 2008 by Herb from Merritt Island, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Transportation to Disney parks was excellent and free.
• Resort fee.

“It was a great hotel, and considering the price, it was a excellent hotel. My only negative comment would be the resort fee of $6.95/day. However, to the best of my knowledge, the other hotels in the area charge at least $10/day. I consider resort fees a real down, but hey, you're near Disney World. Just bring money and somebody will help you out (of it).”

May 29, 2008 by Susan from Parker, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice view with room towards lake, pretty hotel.
• Bus service runs off times, would not recommend using the bus survive for Disney, Drive to your location.

“Very nice hotel, pretty, staff friendly. We stayed there to use the bus service to Disney. I ended up at the wrong hotel one night, and another we came down at 9:30 but the bus left already. The buses are supposed to run every half hour. So if you miss one, you are stuck, with a small child in tow, I drove instead of using the bus service. The hotel was nice, but I ordered room service our last day and the never delivered the food. I would say this hotel was just okay, it did not suit us for our needs for Disney.”

May 27, 2008 by Eric from Evansville, IN
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked its proximity to the Disney World facilities.
• The shower was a problem. It fluctuated frequently between hot and extremely cold.

“The location was extremely convenient to Orlando attractions, especially Disney World. The beds were comfortable and the hotel was clean. The pool seemed a bit deep for a young-family friendly hotel. The only complaint we had was a troublesome shower that fluctuated between hot and extremely cold without any obvious reason.”

May 11, 2008 by Dave from Tampa, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was amazing for the price.
• The sleep timer did not work on the television. The air conditioner was noisy.

“This hotel has gone through a few updates. It still has the charm of the classic 70's theme park hotel. I would recommend it to all of my friends and family.”

May 11, 2008 by Shana from The Village, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was at a great location with nice accommodations and had easy access to all the attractions.
• No spa.

“Stayed with my husband, our 3 young daughters and my parents. Beds were comfortable and rooms were nice. The hotel was kid and adult friendly and it was close to downtown Disney which made for easy dining and shopping in the evenings after the parks closed. The kids had a blast in the heated pool at night and the balcony view was great. I also liked how there was bus transportation to the parks and downtown Disney, even though we rented a car.”

May 6, 2008 by Christine from Methuen, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, location, location! Transportation to the parks was great! Concierge was wonderful!
• Guest rooms were "drab"; bathrooms need to be updated too.

“The front desk manager and the concierge were wonderful very upbeat, and very helpful! Our room had a great view; beds were comfortable, the bathroom though needs to be updated, seemed much worn. The bus service to the parks was excellent! The pool was clean and the area was nice. The bartenders at the pool bar were not friendly at all almost grumpy. The food was mediocre too, but our stay in general was very good.”

May 5, 2008 by Valerie from Labelle, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[10]

• Great price. Great location.
• Not able to check in at standard check in time. No room available to check into until 5 pm. Broken alarm clock. Missing light bulbs.

“Ok hotel. Not a luxury resort or comparable to other Disney resorts. Great location.”

May 4, 2008 by Jeff from Stevensville, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff was friendly, views were nice from room.
• Transportation provided to resort parks was less than acceptable.

“The hotel was great with excellent views of theme park fireworks shows. Park transportation to park was easy. Return transportation after park closed was crazy. Instructions for transportation were not complete. I would stay at this hotel again, I would think twice about using their transportation services!”

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Amenities at Best Western Lake Buena Vista Resort, Orlando

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Elevators Fitness Center or Spa Free Local Telephone Calls Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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